After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?
After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?
The iPhone is DESIGNED to switch to cellular data when asleep, unless it's connected to a power source, in which case it will stay logged onto the WiFi network. iPhones have ALWAYS behaved this way.
Either turn cellular data off at night, or leave your phone connected to a power source to continue the WiFI.
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Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
I am having problems with my EE signal on my iphone 5 - sometimes "no service" or just one bar up - anyone else having the same problem?
Hello there, alisonwayne.
The following Knowledge Base article provides some in-depth steps for troubleshooting your issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
iPhone 5 switches off saying battery low when it shows 42% battery remaining , if I leave it ten mins it turns back on and I's fine ? Had anyone else had this problem?
Hi Dean,
Yep, there are others too...:
https://discussions.apple.com/thread/5311898
Cheers,
Jason -
Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!
On all shopping sites, or only some? What happens when you try?
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Mid morning, before Christmas, my iMac stopped downloading all mail from gmail and my personal domain. Only the me.com account is still functioning. Thankfully I am able to access my mail on my MacBook Air but would like to get the problem resolved on my main computer. Has anyone else had this problem?
Hi Susan,
Can you loginto gMail's Webmail in a browser using the same login credentials?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Gmail send but not receive...
Here are two steps that have come in handy in related situations
1) login to gmail on your computer or device via a web browser
2) once logged in successfully, go to this URL to unlock:
https://www.google.com/accounts/DisplayUnlockCaptch
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users. -
My new ipad air crashes a lot and the battery life is a lot shorter than the ipad 1 and 2 i had. Anyone else have this problem?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
I moved all of my photo library and music library to my MacBook last year and also added iCloud for backing up. Now much of my music and hundreds and hundreds of photos (irreplaceable) have disappeared. They are exactly nowhere. Has anyone else experienced this kind of problem? I back up to Time Machine daily but Time Machine has no record of the lost files either. Has anyone else experienced this and more importantly, is there a solution??
iCloud backup do not backup music or your photos.
See what iCloud backed up:
iCloud: iCloud storage and backup overview -
Isn't my question clear enough?
I've tried all the easy stuff. Even taken it to the Apple store where they had never heard of this happening and like the mower that works on the driveway and quits on the grass, it wouldn't act up for them.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I down loaded IOS7 to my Ipad 3 and Radio did not down load. Anyone else have this happen?
The radio feature is in the music app. And it is only available to those in the US.
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My iPhone 4S does not alert every single time I receive a text message, only some of the time. The software is all up to date. Anyone else have this problem?
There are a number of different alerts that can be played on the iPhone. Have you turned the mute switch on? That is located on the side of the phone. When it is in the down/on position (the orange is showing) you should not get any sound alerts. Also, it could be an SMS, a voicemail, an email, a 3rd party alert (if you have particiular apps that provide alerts). You would need to check all of those settings, but with the mute switch on you should not get any sound alerts.
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Bought daugher the 8gb ipod touch to replace her nano but it only takes 900 of her 1400 songs. Has anyone else had this problem? I was told that it would hold 2000+ songs. She had no photos or videos on it, just uses it for music. Can anyone advise. Thanks
The person who told you it would hold 2000+ songs was stretching the truth. This might be true with 128kbps MP3 files. Not true with 256kbps AAC files (like from the iTunes store).
128kbps MP3s are around 2 to 4MB each. 2000 x 3MB = 6GB.
256kbps AAC files are often 5 to 10MB each
The average size of your daughter's music files is 6.5GB/900 = 7.2MB
1400 songs at 7.2MB = 14GB
Many of us have the problem of not being able to sync our entire music collections. In that you are not alone. The answer about converting to 128kbps AAC is a possible solution. It sacrifices sound quality for size, though. My solution is to sync what I usually want to listen to. I have many songs that I rarely listen to; the result of ripping complete CDs, including all the "filler" songs. -
My new iPad keeps "crashing" (losing apps, usually not Apple). This requires me to do a reset/erase and restore from backup. Does anyone else have this problem?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
HT201386 Trying to migrate iPhoto broke Photos. Has anyone else had this problem?
Trying to migrate iPhoto did not work and also broke Photos. Has anyone else had this problem?
I finally fixed the problem using a slightly different process.
I turned off in settings my photostream, icloud photo sharing and summarize.
I turned the iPhone off and then back on
I opened Photos App and killed it with the multitasker
Then I went back in settings and turned back on my photostream, icloud photo sharing and summarize.
When I reopened the Photos app I have noticed that was not crashing instantly and few seconds later the iPhoto migration signal (finally) came back.
I just waited the transfer to finish and the photos app is now working.
I recommend trying this method to anyone stuck in the same bug. -
I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?
Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!
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