After updating my IOS to 6, I cannot get my phone to shut off and stay off. I turn it off and it comes right back on. Is anyone else having this problem?
After updating my Iphone 4S to the newest operating system, I cannot get my phone to stay off when I turn it off. Has anybody got any ideas what to do?
Hello purplechemist,
I would be concerned too if my iPhone was not turning off. I'm not sure if you have tried this, but I recommend first trying to reset your iPhone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue persists after the reset, I recommend restoring your iPhone. You can find steps for backing up and restoring your iPhone in the following links:
iOS: How to back up
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
Similar Messages
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Hi all. Update my iphone 4S via usb last night. Since then the iphone is not visible in itunes for wireless syncing. The sync wirelessly box is checked and is viewable as checked when phone connected via usb. Anyone else have this problem and been able to sort? Thanks. Doug
Hi all. Update my iphone 4S via usb last night. Since then the iphone is not visible in itunes for wireless syncing. The sync wirelessly box is checked and is viewable as checked when phone connected via usb. Anyone else have this problem and been able to sort? Thanks. Doug
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What can I do?
I have been having the same problem as well...I dont know whats going on?!
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Since I downloaded ios7 my Photos freezes up and I cannot send or edit photos. The only way to unfreeze Photos is to completely close it out and re-open it. Even doing that it freezes up every time. Anyone else having this problem?
Hello FelisasApplePie,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Note: To receive iMessages sent to your phone number on your iPad, iPod touch, or Mac, you must meet the following requirements:
iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.
Best of luck,
Mario -
After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!
Well, if they have truly disappeared then something is really messed up. For really messed up stuff, you need to set it to factory default condition, and then afterwards, restore it from your backup.
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
After updating to ios 7.0.4, my ipad air will not allow me to turn on the wifi in the settings, and the bluetooth constantly shows a spinning gear in the settings. I'm currently trying to restore factory settings on the ipad for the second time. Powering off did not help. Anyone else having this problem or know of a solution?
I was going to suggest - Settings>General>Reset>Reset all settings, but if you are restoring to factory settings, that should restore the settings back to factory defaults. But if you are restoring from a backup, after restoring to factory settings, try resetting all of the settings and see if that fixes it.
It might be something in your backup. -
After loading iOS 8.0 on my iPad Air, I cannot delete a mailbox in my iCloud email account. I get kicked to the home screen. Anyone else having this problem?
delete mailbox - how else do you propose to do that. Unless by "deleting mailbox" you mean something else.
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I just updated Safari with version 5.1.10 and now I cannot use "open location". Anyone else having this problem and are there any solutions?
Ok ...
Try troubleshooting extensions and third party plugins.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here. -
we cannot complete the software update for apple tv. is anyone else having this problem. it gets to about 99%, then says 'unsuccessful'.
toccolo wrote:
I had the same problem when trying to update from 5.1 to 5.1.1 over ethernet. Try unplugging the ethernet cable and update over WiFi - worked for me. After the update you can plug in the ethernet cable again.
Yes, I had the same problem and resolved by the method suggested by Toccolo...... thanks. -
I cannot open my existing Pages files any longer. I get a message that my Pages needs to be updated. But when I go to update Pages, I am told I have the latest Pages. Is anyone else having this problem?
Maybe this discussion will help you : https://discussions.apple.com/message/23723460#23723460
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Two days ago my iPad 3 and IPad 2 started to crash very unexpectedly. Both iPads have wifi and cellular and both are running iOS 7.0.2. I will be working and suddenly the screen just wipes to black and then the big white Apple appears as if I have done a hard reset. The iPads always come back, but the crashes and unexpected app closures are happening with greater frequency. It happens more with the iPad 3 than with the iPad 2. Until two day ago both iPads had been very stable. I don't keep a lot of apps open and I have plenty of GB of free space. I do hard resets after each event, doesn't help the situation. Did Apple do some kind of update to the OS in the last few days? I was just getting used to the new OS and this is very frustrating. Anyone else having this problem, have a possible answer or solution? Thanks for your help.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
Apple tv3 runs slowly on all apps in the box,after the last update.Picture sometimes run's slowly on netflix ,and all the apps in the apple tv3 box.But the sound is ok.Anyone else have this problem?I have a 20Mbit wireless line,but i had put a cable from my router to my apple box,but it did not help.
Are you using a home network?
Try the following :
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings -
3G isnt working and I cannot receive or send picture messages...Anyone else having this problem?
When I try to connect to the web on my Droid 2 it says its not connected and there is no 3G symbol at the top of my phone. I also cannot receive or send picture messages from my phone...Is anyone else having this problem or knows how to fix this?
I do apologize about the issues you are experiencing with your device and I will be more than happy to assist you with resolving those issues. First step will will take in resolve the issues will be by updating your device.
On your phone, dial *228
Select option 2 when prompted
Listen to be advised that the update was successful
The device will power off and on (if this is not completed automatically, complete is manually)
Once the device is power back, go ahead and check to see if you are able to send and receive picture messages and that your 3G is working properly. If not, here is a link to additional troubleshooting information:
http://support.vzw.com/clc/faqs/Equipment/faq_troubleshooting.html?grp=3&faq=3 -
I can recieve emails but cannot send emails through my iPad for my Comcast email account. I believe I have all setting aligned properly. Anyone else have this problem?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
I just updated the OS on my IPad. I turned it off and now have retured to it and it won't turn on. Anyone else having this problem?
Lc137-
Try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes solves mysterious problems.
If that does not help, see if this article does: <iOS: Unable to Update or Restore>.
Fred
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