After updating my iPhone 5s to iOS 7.0.5., it has shut down and i still can't turn it back on!
After updating my iPhone 5s to iOS 7.0.5., it has shut down and i still can't turn it back on! I can't even install iTunes on my computers! Yesterday evening I updated it but it didn't work, so i tried to reinstall it and there was written that that i couldn't install iTunes on that computer. So this morning I've tried to install it to another computer but it says the same.. Can someone help me, please?
Are you uninstalling just iTunes? Because if so, you actually have to uninstall five separate programs, and THEN reinstall.
Windows XP: Removing and Reinstalling iTunes and other software ... - Apple
Windows Vista, 7 & 8: Removing and reinstalling iTunes and other software ... - Apple
Follow the steps precisely in those articles.
Similar Messages
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I updated my ipad today and now it has shut down on its own and wont turn on. Is anyone having similiar problems?
Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My iphone 5 shut down and I am unable to turn it back on. I've tried holding down the power button. What should I do?
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
My friend updated her iphone 4g with the iOS6 and lost all of her photos, contacts, messages, and music. She doesn't believe she had the icloud set up because after they restored her phone they asked for a new apple-id. Any suggestions on how to get all of her stuff back, she has a newborn and all of her pictures of him are gone!
I tried that but I still got the message "Unable to verify account information." I saved it anyway and when I go to the Exchange email account it says "Cannot Get Mail" "The connection to the server failed." We are running Microsoft Exchange 2010 and I was always able to sync my calendar and email before I upgraded to IOS 6.
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HI,
After updating my iPhone 4S to iOS 8.0.2 I can't connect to any Wi-Fi connections and it just keeps on searching for Wi-Fi networks.
Can someone please help me with how to resolve this problem?The phone's performance is ok but like i know it could be better and when you switch on wi-fi it gets stuck and i have to switch it off and back on if i want to use it.
How do i degraded to iOS 7? i only got this phone recently but its not my first iphone. -
After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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After updating my iphone 6 to ios 8.0.2, the iphone is not working at all!!
after updating my iphone 6 to ios 8.0.2, the iphone is not working at all!! the apple logo shows up for a few seconds. then the screen goes red !! after it restarts and it do the same!! please help.
Well, just for future reference, any time you do an iOS upgrade, it is a good idea to back up your device just prior to doing the download. You can back it up to iCloud or to iTunes. Personally, I prefer to back it up to iTunes, and then to do the download via iTunes as well. Doing a Wifi download can, by the very nature of the OTA environment, run into more issues than a hard-wired one via iTunes.
If it is just a version release (like 8.0.1, or 8.0.2), then I might download it via Wifi, since the content is not likely to be very large. But for any major new release (7 to 8, etc.) it is always a good idea to do it via the USB cable rather than OTA.
I would also suggest that you set up your device to do automatic iCloud backups. Whenever it is turned on (i.e., not manually powered off - it can be "asleep"), plugged into a power source, and connected to Wifi, it will do an automatic backup every 24 hours. Mine usually backs up at night.
But even with my iCloud backup in reserve, I still did an iTunes backup before I upgraded to iOS 8. I like having the extra security of that second backup to choose from, should I need it. Here is a support article comparing the two types of backup:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Sorry you lost your stuff. Hope then next update goes better for you!
Best of luck,
GB -
After updating my iphone 5s to IOS 8.0.2, I cant get internet on my 3g anymore. Can only get it when hooked to wifi. Tried restore, tried restart, fixed settings. Help?!?!?!?!?
Hi diamondjill419,
Here is an article that can help you troubleshoot this cellular data issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
After updating my iphone 5s to ios 8.0.2, I am not able to use watsapp and line properly, iphone automatically comes out of the apps after few mins. Please suggest how to fix it.
I had this same problem with what's app. There is a new update for the app on the app store which is compatible with ios8. Update the app, or delete it and re-add it. I found a lot of apps weren't compliant with ios8, but after updating everything worked fine.
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After updating my iPhone 4s to iOS 6.1, Verification Failed: "An SSL error has occurred and a secure connection to the server cannot be made." My wifi connection works; the icon is present at the top left. But Internet apps won't connect, be it Safari, App Store or Facebook & instagram. Push notifications also work so posts from Facebook and Instagram still pop-up. Does any one have any ideas? Thanks.
I have the same problem. Worked fine on Friday. My VPN or any ssl site do not work on my iPhone 5. Both work perfect on iPhone 4 and 4s
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Personal Hotspot disappeared after updating my iphone 4s to ios 6.0.1
after updating my iphone 4s from ios 6 to ios 6.0.1 i could not find personal hotspot in menu, it just went missing tried every thing reseting but could not find. please can any one help on this issue.
I had the same issue. I called AT&T and chatted with a Technical Assistance Rep. He reset my phone using my IMEI and my ICCID(Sim) numbers. Now my Personal Hotspot is working again.
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After Updating my iPhone 3GS to iOS 6 i can't activate it
After updating my iPhone 3GS to iOS 6 i can not activate it.
I tried several times, with the original sim and with another three different.
What can i do?
Before iOS 6 the iPhone was working perfectly.
ThanksiKenne wrote:
The original carrier was Rogers i bought it in Canada, but i used it in italy too with another sim card, without jailbreak.
I think that after updating it has been re-locked, but it doesn't work with the original sim too.
The message that i get on the iPhone is:
"Impossible to activate iPhone because server are not avaiable..."
On my Mac it say that i have to insert a valid sim card...
If it was legitimately unlocked then updating it will not re-lock it. It will be re-locked only if it was unlocked by hacking it.
That error message, however, does not mean it is locked. It means that iTunes could not verify the locked state because it could not communicate with Apple's activation database at gs.apple.com. There are common reasons that the server connection fails:
1. Your router, antivirus or firewall is blocking access to gs.apple.com.
2. You don't have a WiFi connection if you updated on the phone and not with a computer.
3. If you updated using your computer and it was used to hack, unlock or jailbreak some iOS device in the past (not necessarily the iPhone with the problem) and the network database on the computer is corrupted. -
After updating my iPhone 4 to iOS 7.04, I have to CONSTANTLY charge it. Has anyone else had this issue? If so, what was the solution?
Lin1830 wrote:
Has anyone else had this issue?
A search of the forums would answer that silly question.
Lin1830 wrote:
what was the solution?
Basic troubleshtooting from the User's Guide is reset, restart, restore (first from backup then as new. -
After updating my iPhone 5 to ios 6.1 I'm getting a hissing sound during calls. Any one else having this problem? Need help
I am having the same issue. I am updating to 6.1.3 to see if that helps. It is really annoying. It seems to vibrate as well as hiss on my ear piece speaker while on a call. I keep looking at the phone thinking maybe another call is coming in.
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My camera roll will not restore from iCloud after updating my iPhone 4 to iOS 6. It shows I have 1.7 gigs of photos stored on camera roll but none are appearing on my phone. Everything else restored from iCloud. When I go to iCloud.com my photostream is not there.
A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps.
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