After updating, now itunes crashes when I try to connect to the store
My computer is authorized and I had itunes installed on it. I updated to the latest version and now am unable to connect to the itunes store "home" page. As teh progress bar moves to the right (while connecting), it gets about 80% complete, then I get an error message saying "itunes has stopped working correctly. Windows will close the program and notify you if a solution is available."
I am SO annoyed! I have uninstalled and reinstalled itunes several times no but to no avail. Same thing happens. Of course, there'sno tel number for me to call, so I had to waste my time finding this board and posting this message when I coulda/shoulda/woulda had this resolved already.
After the OS7 crashing/locking up my ipad because of your faulty OS7 update and now this, I am seriously starting to hate everything apple.
what more do I have to do to get itunes to allow me to connect to the store to spend money? uninstall, reinstall, uninstall, reinstall... nope, still not working!
Hey Acclimated!
I have an article here that should be able to help you resolve this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden
Similar Messages
-
Can anyone please help! I haven't been able to connect to the iTunes store to purchase music for some time now. When I click on the iTunes icon my music library appears, but when I try to connect to the store (top RH side of window) I get a new window saying cannot connect to the store an erroe -3221 has occured.
Baseal wrote:
When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store.
When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
You might look here for some help.
http://www.apple.com/support/appleid/ -
i just downloaded iTunes for my Windows 8 laptop and get an error message when i try to connect to the iTunes store (-3212)
Hello Steve,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend the following steps for error (-3212):
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Find the full article at the following link:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
ITunes closes when I attempt to connect to the Store
iTunes closes when I attempt to go to the iTunes Store. I get an error message that says " iTunes has stopped working. Aproblem has caused the program to stop working correctly." Windows will close the program and notify you if a solution is available." Anyone out there having this problem or have an idea for a solution?
Try > http://support.apple.com/kb/TS3125
-
ITunes crashes when trying to log in to the Store... Help?
I am using iTunes 11.4 on an iMac (OS X 10.6.8). Until yesterday everything worked fine, but now every time I log in to my account, iTunes freezes and crashes. I didn't do any updates and there doesn't seem to be a problem with the internet connection since it shows me that I have been logged in and I can browse the store while not logged in. My brother can log in to his account without any problem at all using my computer. Help? ):
Hello user526627 and all,
I also have installed apex 2.2 successfully. At least I've not found any errors and this is the tail of install.log:
Thank you for installing Oracle Application Express.
Oracle Application Express is installed in the FLOWS_020200 schema.
The structure of the link to the Application Express administration services is as follows:
http://host:port/pls/apex/apex_admin
The structure of the link to the Application Express development interface is as follows:
http://host:port/pls/apex
timing for: Upgrade
Elapsed: 00:00:00.12
JOB_QUEUE_PROCESSES: 10
Completing registration process.
Validating installation.
timing for: Validate Installation
Elapsed: 00:03:18.10
timing for: Complete Installation
Elapsed: 00:38:11.54
Interesting thing is that I am getting 404 when I use suggested http://host:port/pls/apex/apex_admin or http://host:port/pls/apex (I am using host name of the machine or ip address). However the http://host:port/pls/htmldb/ and http://host:port/pls/htmldb/apex_admin works (at least, I am getting a page without images). In addition, when I provide user name and password on the http://host:port/pls/htmldb/apex_admin page and click on 'Login' nothing happens... :(
This is a clean install. I've also used a HTMLDB 2.0 install from companion cd (Oracle10g R2 for Windows) - this had worked ok, however it did stop working when I istalled apex 2.2 on top of it. I've dropped flow-schemas and tablespaces I've created for apex 2.2 install and started the install over again. However, still no luck. Here is the command I am using to start apex 2.2 installation:
@apexins ********** htmldb_data htmldb_files htmldb_temp /i/ none
I have installed oracle http server in a standalone home, the http server works.
Thank you for your time,
Daniel -
ITunes Crashes Everytime I try and go to the Store
Whenever I try and visit the iTunes store, the accessing the iTunes Music Store status bar goes all the way across, it freezes for about 5 seconds, then iTunes crashes and I get and "the application quit unexpectedly" error message.
If it helps, I have copy and pasted my Problem Details:
Process: iTunes [8436]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 8.0.1 (8.0.1)
Build Info: iTunes-8011201~2
Code Type: PPC (Native)
Parent Process: launchd [167]
Date/Time: 2008-10-17 10:05:32.811 -0500
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000000da47b6f
Crashed Thread: 0
Application Specific Information:
0x446740
0x78998
0x28334c
0x93d339f0
0x967f6d48
0x968ab42c
0x968ab14c
0x968ab088
0x28449c
0x284b90
0x37610
0x283fa4
0x296c
0x2670
0x2
Thread 0 Crashed:
0 ...ple.ApplicationServices.ATS 0x96c0b720 ProcessSingleMorphRun + 676
1 ...ple.ApplicationServices.ATS 0x96c20d7c ProcessMorphActionList + 188
2 ...ple.ApplicationServices.ATS 0x96c0b1a4 ApplyMorphForRun + 272
3 ...ple.ApplicationServices.ATS 0x96c18290 ApplyMorph + 160
4 ...ple.ApplicationServices.ATS 0x96c0a5b0 _eLLCLayoutText + 328
5 ...ple.ApplicationServices.ATS 0x96c0a440 LLCLayoutText + 96
6 com.apple.QD 0x926f1af0 ATSULayoutGlyphs(TATSUGlyphRecordArray*, ATSLineLayoutLineParams*, long, ATSUTab const*, unsigned long, __CFString const*, unsigned short const*, unsigned long, unsigned long) + 244
7 com.apple.QD 0x926f1960 TTextLineLayout::LayoutGlyphVector(TATSUGlyphRecordArray*, ATSLineLayoutLineParams*, TLayoutControls*, long, unsigned long) + 176
8 com.apple.QD 0x926f07b4 TTextLineLayout::ConstructAndLayoutGlyphArray(TATSUGlyphRecordArray*, ATSLineLayoutLineParams*, TLayoutControls*, long, unsigned long) + 240
9 com.apple.QD 0x92735290 TTextLineLayout::ConstructAndLayoutTruncatedGlyphArray(unsigned long, TLayoutControls*, unsigned long) + 496
10 com.apple.QD 0x92703260 TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char, unsigned long, TATSUGlyphRecordArray**) + 740
11 com.apple.QD 0x9270e05c TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long, long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) + 164
12 com.apple.QD 0x9270df90 ATSUGetGlyphBounds + 132
13 com.apple.iTunes 0x00252908 0x1000 + 2431240
14 com.apple.iTunes 0x00252688 0x1000 + 2430600
15 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
16 com.apple.iTunes 0x0023248c 0x1000 + 2299020
17 com.apple.iTunes 0x002246a0 0x1000 + 2242208
18 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
19 com.apple.iTunes 0x0023248c 0x1000 + 2299020
20 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
21 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
22 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
23 com.apple.iTunes 0x002246a0 0x1000 + 2242208
24 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
25 com.apple.iTunes 0x0023248c 0x1000 + 2299020
26 com.apple.iTunes 0x002246a0 0x1000 + 2242208
27 com.apple.iTunes 0x0023248c 0x1000 + 2299020
28 com.apple.iTunes 0x00259ee8 0x1000 + 2461416
29 com.apple.iTunes 0x0022db74 0x1000 + 2280308
30 com.apple.iTunes 0x00231228 0x1000 + 2294312
31 com.apple.iTunes 0x00230944 0x1000 + 2292036
32 com.apple.iTunes 0x001afe4c 0x1000 + 1764940
33 com.apple.iTunes 0x000ba21c 0x1000 + 758300
34 com.apple.iTunes 0x0032eea0 0x1000 + 3333792
35 com.apple.iTunes 0x00283378 0x1000 + 2630520
36 com.apple.CoreFoundation 0x93d339ec CFRunLoopRunSpecific + 2968
37 com.apple.HIToolbox 0x967f6d44 RunCurrentEventLoopInMode + 264
38 com.apple.HIToolbox 0x968ab428 GetNextEventMatchingMask + 416
39 com.apple.HIToolbox 0x968ab148 WNEInternal + 172
40 com.apple.HIToolbox 0x968ab084 WaitNextEvent + 72
41 com.apple.iTunes 0x00284498 0x1000 + 2634904
42 com.apple.iTunes 0x00284b8c 0x1000 + 2636684
43 com.apple.iTunes 0x0003760c 0x1000 + 222732
44 com.apple.iTunes 0x00283fa0 0x1000 + 2633632
45 com.apple.iTunes 0x00002968 0x1000 + 6504
46 com.apple.iTunes 0x0000266c 0x1000 + 5740
Thread 1:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x963f0e3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x963f0c80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 3:
0 libSystem.B.dylib 0x94b9f498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x94be290c pthread_condwait + 1336
2 com.apple.iTunes 0x0035ea50 0x1000 + 3529296
Thread 4:
0 libSystem.B.dylib 0x94c03ae4 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x93d3e9b0 __CFSocketManager + 764
Thread 5:
0 libSystem.B.dylib 0x94c11b98 accept$NOCANCEL$UNIX2003 + 12
1 libSystem.B.dylib 0x94c48ac4 accept + 16
2 com.apple.iTunes 0x002f6d68 0x1000 + 3104104
Thread 6:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 8:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 9:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 10:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 11:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 12:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0024fbec 0x1000 + 2419692
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 13:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 14:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 15:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x0028f2f8 0x1000 + 2679544
5 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 16:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.CoreFoundation 0x93d33568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x93d33df0 CFRunLoopRun + 60
4 com.apple.DiscRecording 0x00debf30 DRWorkLoop::WorkLoop() + 248
5 com.apple.DiscRecording 0x00debe14 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 12
6 com.apple.DiscRecording 0x00deb9bc DRThreadObject::StartRoutine(DRThreadObject*) + 188
7 com.apple.DiscRecording 0x00e64af4 DRWorkLoop::DRWorkLoop() + 296
8 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 17:
0 libSystem.B.dylib 0x94bf5478 syscall + 12
1 com.apple.OpenTransport 0x078c1fb4 CarbonSelectThreadFunc + 200
Thread 18:
0 libSystem.B.dylib 0x94ba5e4c _semwaitsignal + 12
1 com.apple.OpenTransport 0x078be048 CarbonOperationThreadFunc + 132
Thread 19:
0 libSystem.B.dylib 0x94b9f438 machmsgtrap + 8
1 libSystem.B.dylib 0x94ba635c mach_msg + 56
2 com.apple.iTunes 0x00445ba4 0x1000 + 4475812
3 libSystem.B.dylib 0x94be1658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x96c0b720 srr1: 0x0000d030 dar: 0x0da47b6f dsisr: 0x40000000
r0: 0x00001af7 r1: 0xbfffd430 r2: 0x02000202 r3: 0x00000001
r4: 0x0000004c r5: 0x0aa47861 r6: 0x00000046 r7: 0x01000100
r8: 0x01000100 r9: 0x0ba47973 r10: 0x01fe0e00 r11: 0x01000100
r12: 0x0591ed14 r13: 0x0ba4796d r14: 0x00000046 r15: 0x00000001
r16: 0x00000046 r17: 0x00000065 r18: 0x01000100 r19: 0x00000046
r20: 0x0ba4796d r21: 0xbfffddbc r22: 0x0ba4796d r23: 0xbfffd9dc
r24: 0x00000000 r25: 0x00000001 r26: 0x00000046 r27: 0x01fe11d4
r28: 0x00000001 r29: 0x00000066 r30: 0x01fe2f54 r31: 0x96c0b490
cr: 0x24024422 xer: 0x00000000 lr: 0x96c0b6e4 ctr: 0x96c0b5bc
vrsave: 0x80000fff
Binary Images:
0x1000 - 0xb00fff com.apple.iTunes 8.0.1 (8.0.1) <432a12acdd7f2e36f4ec930baac74e11> /Applications/iTunes.app/Contents/MacOS/iTunes
0xcf5000 - 0xcfafff com.apple.iPod 1.5 (15) <2bf5b4911f0588da2ced7a29876f203f> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xd00000 - 0xd07fff com.apple.ipodsynchronization 2.4 (111.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xd0f000 - 0xd9dfff com.apple.iTunes.iPodUpdater 7.7 (7.7) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xde9000 - 0xeb7ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <9efa7b74a943c19af985e96e74fab558> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0xf1e000 - 0xf46fff libxslt.1.dylib ??? (???) <a69bf3978edd9dd905726660011bb6e6> /usr/lib/libxslt.1.dylib
0xf4f000 - 0x101efff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x1060000 - 0x1086fff libcups.2.dylib ??? (???) <0baa8f1a940b5d8c4d8e4e63fffef410> /usr/lib/libcups.2.dylib
0x1091000 - 0x10d5fff com.apple.vmutils 4.1 (104) <ea4bd764588ed4625099564b5e253eb1> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x14ca000 - 0x14cfffb com.apple.QuartzComposer.iTunesPlugIn 1.1 (10.1) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x163e000 - 0x16a2fef +com.DivXInc.DivXDecoder 6.6.0 (6.6.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x16ee000 - 0x170fff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x1717000 - 0x1757f8f com.apple.AppleProResDecoder 1.0 (51) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x175c000 - 0x179aff7 com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x17a6000 - 0x17c0ff3 com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x4943000 - 0x4b7efcf +net.telestream.wmv.import 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x4bb6000 - 0x4d6bffb +net.telestream.wmv.advanced 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x4dae000 - 0x4e0bfff com.apple.applepixletvideo 1.2.16 (1.2d16) <e7d7062d023b0d41d47f92c9bfe14c79> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x590d000 - 0x590fffd com.apple.textencoding.unicode 2.2 (2.2) <483d06bdf16bdbbad53efcea4fcfb688> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x6937000 - 0x693bfff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9ea9c438a65be22a5e946e62ebfc9360> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x6940000 - 0x6941ffd com.apple.aoa.halplugin 2.5.7 (2.5.7f1) <7f1a60978b668db2fc7b7ee642120335> /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x6c00000 - 0x6c33ffb com.apple.mobiledevice 3.2.2 (3.2.2) <51cf462bebca64f0edf591353657c71f> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x6c40000 - 0x6de4fff com.apple.audio.codecs.Components 1.6.4 (1.6.4) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x7664000 - 0x7682fff com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7695000 - 0x76dffff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x7871000 - 0x7876ffb com.apple.iokit.SCSITaskLib 2.0.4 (2.0.4) <62fbbd318a521250f8611c3ea59e4706> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x78ba000 - 0x78d9fff com.apple.OpenTransport 3.0 (3.0) /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x8252000 - 0x834cff3 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <301197bb19c83780749805b978095825> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8422000 - 0x8424ffd com.apple.AutomatorCMM 1.1 (160) <51b2d0c229997506192e4ee21494a1df> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x8429000 - 0x842affc com.apple.BluetoothMenu 2.1 (2.1f17) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
0x8541000 - 0x8cb3ff7 com.apple.CoreFP 1.0.15 (1.0) /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x8e66000 - 0x8e69fff com.apple.BezelServicesFW 1.4.832 (1.4.832) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x8fea000 - 0x8feffff com.apple.FolderActionsMenu 1.3.2 (1.3.2) <8769a72b724b3d624c6aa6232fbb120e> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x911d000 - 0x918cfff com.apple.Bluetooth 2.1 (2.1f17) <32477d0b0fc65cd391fc641fb7e54d77> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
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0x96798000 - 0x967c5fff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x967c6000 - 0x96afffeb com.apple.HIToolbox 1.5.4 (???) <ffe389390ecc05cf8770c81db6511bd1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x96bc6000 - 0x96bd4fff libz.1.dylib ??? (???) <1a70dd3594a8c5ad39d785af5da23237> /usr/lib/libz.1.dylib
0x96bd5000 - 0x96becffb com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibIf you wind up reformatting you computer or deleting itunes and reinstalling, I just found out there is a website called Copypod that allows you to copy all the music from you ipod back to your computer. That should help with some of the stress. After reformatting my computer, I was sure the 75 songs I had on my ipod were all the songs I'd ever be able to have on there, since I lost them from itunes and couldn't add more to ipod without erasing the originals. Problem was solved with Copypod though.
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ITunes Crashes when i attempt to search in the store
I'm using an HP laptop running Windows 7 and get the following error when i search for anything in the apple store.
Runtime Error!
Program: C\Program Files (x86)\iTunes\iTunes.exe
R6025
-pure virtual function call
Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.3.25
Application Timestamp: 4fd16377
Fault Module Name: iTunes.dll
Fault Module Version: 10.6.3.25
Fault Module Timestamp: 4fd1634f
Exception Code: 40000015
Exception Offset: 008fa571
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: cd02
Additional Information 2: cd02a1721edbc091af4c98b034f04887
I have the latest version of iTunes and have uninstalled all apple software components and then reinstalled with no success.
Please help!
DrewI have the same problem. iTunes crashes and i cant look for anything in the store. It prevents me from buying anything in the iTunes store. Hence Your losing money Apple. PLEASE FIX OR HELP US.
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I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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i have a Macbook Pro {retina}. I have a Maxtor One touch (Firewire that I have used with a Thunderbolt adapter and it has always worked well, uintil I upgraded to Mavericks. Now it crashes when I try to use it. What gives?
I suggets you contact the manufacturer. They may have a software update or a workaround.
Barry -
I imported several hundred pictures to different events. Some directly from a Canon EOS camera (large card) and some form old CD's. The import process went fine. But I noticed some events were empty after having seen them in the library. Thought it was my mistake and may have moved the pictures to other event. The last CD I was importing could not be read and iPhoto hanged. I had to force turn off the laptop and when restarted, several of the newer events were also empty and now iPhoto crashes when I try to Import to Library. Does anybody has had an experience like this? I really need to recover the pictures because I already deleted them from the camera. Help will be greatly appreciated.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?
Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
TS1424 iTunes crashes when I try to open the store
I have the latest iTunes installed on my WinXPsystem. When I try to connect to the iTunes store, iTunes crashes. Tried to re-install an older version, but the result is the same. Impossible to open the store.
Many thanks.
Just in case, try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
Itunes crashes when I try to authorise PC for Itunes match
I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused. -
Itunes crashes when I try to playback iTunes purchased movies that have been burnt to Verbatim DVD-R discs. Any thoughts?
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
ITunes crashes when I try to downlaod music from CD's
iTunes crashes when I try to download Cds however it allows me to listen to them. I have tried re-installing itunes and quicktime but it hasn't made a difference. Any suggestions?
Thanks in advanceDo you possibly mean iTunes crashes when attempting to rip media from the CDs or when attempting to download media from the iTunes store?
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