After updating settings, I have to enter a passcode to unlock phone. The number I wrote down doesn't work
I updated the settings on my Iphone (suggested as possible way to make photo cube work). Now I have to put in a passcode to unlock phone. I only use one passcode but it doesn't work. Where do I look to find the passcode I should enter?
Using three fingers, double-tap the screen.
http://support.apple.com/kb/TS3129
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Hi,
My iPad is saying I have a billing account but when I put the credit card information in it doesn't work correctlyI did a Restore as you suggested and everything is fine.
Thanks again. -
I updated my I Phone4 with the latest version iOS7 after updating I was asked to enter I tune password etc and then was asked to accept the terms and conditions which I did......but nothing happens it stays on the same unable to complete the final stage.....my phone does not work I am stuffed can someone help.....cannot get thru to Apple I tried contacting them
Hi Rajvidya Das,
Do the following, then try again:
1. Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons
2. Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out
3. Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options
4. Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps
5. Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again
Cheers,
GB -
I need help :-(
Did an IOS update last week and after the Ipad rebooted it said slide to unlock then asked for a passcode to be entered..... I have never set a passcode ever ??
What number do I enter to unlock the Ipad ... have tried the usual 0000 and 9999 etc but just locks me out .... HELP !!!
Or is there a way to go back to factory settings ?? (Without losing my Apple ID etc)
ThanksIf this was your first update to iOS 7 then you were asked to CREATE a passcode. Also there would have been a small Skip button to avoid creating the passcode. If, when you encountered that request you went ahead and entered a passcode number then you must use that number to unlock your device. Once the device is unlocked you can change or delete the passcode using the Settings app.
To completely remove the passcode lock you need to connect your iPad to the computer you normally sync with and restore the iPad. This will erase all data on the iPad so be sure your info, photos, etc. are backed up first. -
I updated iOS 7 and my contacts were ok then they suddenly disappeared a few weeks after updating. I have no idea if it has anything to do with iOS 7 but when I email someone the contacts are there. When I open the app they are gone. What happened?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.
The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
after updating to 6.0.1 on my iphone 4 ... the wifi bearly works if at all and it dosent vibrate at all .. all settings are switched on ... any tips or ideas to these matters?
if its a major problem you should backup your phone via itunes or icloud. Dont forget to transfer purchases.
Once you do this , then you should restore your phone to factory settings and then restore with back up and see if it helps. If it doesnt then set it up as a new phone and download your apps again. -
I have iPhone 5s. After updating to 8.0.2 , it freezes often when i cut the call... happened 7 times ... had to switch off every time .... what to do?????? help....
Hi there SraZamora,
The troubouleshooting steps in the article below can be helpful when troubleshooting unresponsive devices.
iOS: Not responding or does not turn on
-Griff W. -
My first genteration ipad will not power on after update. I have tried connecting to the authorized computer which won't recognize it - does not acknowledge a device is plugged in. I have pushed top and circle buttons at same time. It had a battery charge before it died. I tried to stop the upload midway and am afraid it 'crashed'
Try putting it into recovery mode.
Connect iPad to your computer via USB while it's turned on.
Open iTunes
Hold the iPad's Sleep/Wake switch (power button on the top of the iPad) down until the "power off" slider appears.
Power off the iPad completely (wait for the progress spinner to disappear).
Hold the Sleep/Wake switch AND the Home button down for a full 10 seconds.
After 10 seconds (the second time you'll see the Apple logo on the screen) release the Sleep/Wake switch while still holding the Home button.
Continue to hold the Home button for another 10 seconds until the USB connection image appears on the iPad's screen, then release the Home button.
A pop-up message will appear on iTunes saying it has detected an iPad in recovery mode, you must restore...
Click on the "Restore" button and the process will begin. -
After setting up an "Exchange" mail account on my device, iPad/iPhone, it requires a new passcode to be set before data will be downloaded. I did this on the iPad and now have to enter that passcode everytime I turn it on. How do I avoid needing to enter a passcode on my iPhone everytime I turn it on?
The passcode is a requirement set by the administrator of the Exchange server you are connecting to.
It is purely for security purposes.
If you do not want the passcode, you must remove the Exchange account. There is no way around it. -
After updating with iTunes 12.1 for Windows 8.1, when I restarted my computer, my headphones no longer work. According to my computer they do. Is this an iTunes issue? I did the audio troubleshooting and it says everything is fine. I have a Toshiba Satellite L75D-A7280.
Download/install an app is a know possible solution.
3. Install another app from the App Store
If all user-installed apps are not launching, it could be an Apple ID authorization issue. Download and install an app that isn't already installed on your device to reset this information.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Above from Apple's :
iOS: Troubleshooting applications purchased from the App Store -
I have an iPod 4th gen and the bottom part of it doesn't work where the space, .?123, and the go buttons are not working I droped it yesterday but it started doing this an hour ago I can slide to get in but it's stops working after that someone tell me how I fix this
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
after updating 4.3.1 to 4.3.3 my i phone 4's wifi is not working 2 to 3 hrs of it ,but 3 hrs i was downloding free soft 4m itunes.............so what wrong with my phone
Thanks for reply,
It's truely a disestar for me to kill my phone myself by so called bloody upgradation.
Iwish I have not upgraded.
I baught it from here in Bangladesh and now I’m ina mess to get at least a minimum support.
Thanks for your valued suggessions but it didn’tmade any difference to my situation.
So now I have an ipod in the price of an iPhone4. Crap.
Is there any chance of fixing this bug by apple?As the same problem has already been faced by a lot of iPhone Users. -
why can't i connect to my iphone after updating to 7.1.1? i don't even get the screen that lets me login into my apple account??? plz help my phone was stolen and through help of the police i recovered it and now i can't access my phone
You must have had find my iPhone on, or it was locked by your phone carrier.
Call your our cell carrier first.
then log on to a computer to iCloud to erase your iPhone.
NOW... You will be able to setup with a backup. -
After updating OS X 10.8.5, bluetooth is not available in the menu bar.
The Magic Mouse is recognized and working but the bluetooth mouse functions do not work.
I have downloaded and installed 10.8.5 combo but it does not help.
Menu bar - System Preferences/ there is no bluetooth item
I restarted with cmd + alt + P + R it doesn't help.Did you try the suggestions from your other post on this?
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