After updating to 11.1 itunes can't see my device

After updating to 11.1. Itunes doesn't see any of my devices. I'm using windows 8

iOS: Device not recognized in iTunes for Windows

Similar Messages

  • I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

    I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
    It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

    uninstalled iTunes and all the recommended things
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I lost music after updating to iOS 7, iTunes can't find what can I do?

    After updating my iPhone to ios7 I lost a lot of music in my phone and iTunes   iTunes was updated too and music is still listed there but can not find.

    I have the same problem which started after I upgraded to iOS 7.  It works particularly bad on the iPhone 4. It is in "Loading iTunes Match" mode most of the time with no or very slow progress, and when it finally ends, the uploaded Playlists are never there, not one.  "Loading iTunes Match" would restart again after leaving and restarting music, say 50% of the time. Not sure what really is being loaded and can't understand why it has to be reloaded so often.
    I had a problem ticket with Apple Support, but the specialist asked for a series of screenshots documenting the start time of "Loading iTunes Match" and the eventual completion time.  I told him to forget it because I had already spent too much time turning this and that on and off for so many times in so many days trying to listen to my own uploaded music and I did not want to fiddle around anymore.  I have decided not to renew my iTunes Match service in November, and have since turned off iTunes Match on all my devices and gone back to syncing to keep things simple.
    I also have Amazon Cloud Player which is working just fine for the purpose of having some kind of cloud access of my music. I will be renewing this $24 service this month for another year instead of iTunes Match.
    Apple was supposed to be very good at software development, and for them not resolving a problem in a paid service since the rollout of iOS 7 is just disappointing.

  • After updating to IOS 7 I can't see an purchased apps

    After updating to IOS 7 on my iPad 4 when I go to the App Store and click on Purchased, the Purchased tab is completely empty and when I go to the App Store I see the price for the app I already own.  When I click on the price of that app I get either You already purchased this item or You already own a previous version of this item and in either case I get prompted to download this item or update for free.  The previously purchased apps doesn't have the iCloud download icon as it did in IOS 6.1.3.  All of my purchases in IOS 6.1.3 does not show up in the purchased tab in IOS 7.  I can see all of the purchased apps in the purchased list of iTunes 11.1.

    Hello everyone,
    I faced this same issue, but not from updating to iOS 7.
    In my case all my music playlists disappeared. In another post I found a process which got them back, but after I'd done so I noticed that my Apps list and my books list were both empty, even though I'd bought plenty of books & apps. The following trick I discovered restored both of these lists.
    1. Within iTunes, select the Apps tab within the library, to show the (empty) window of all your apps.
    2. Now in a finder window, open your iTunes folder. On my computer this is in my Music folder.
    3. Within the iTunes folder, locate and drag the "Mobile Applications" folder into the apps window.
    Presto!!
    The same thing worked for finding the missing books, except that the books folder is stored one level deeper, within the iTunes Music folder, and of course I dragged it into the books window.
    I don't know if it matters, but I'm still running OSX 10.6.8 because I have use some legacy OSX apps that won't run in anything more recent, but my iTunes version is 11.1.4.
    I hope this helps a few people...

  • After updating to 10.4 itunes, i cannot sync my devices or connect to the store. I deleetd ITunes and reloaded still the same problem. Running windows vista had no problems previously, any assistance please? Solutions

    After updating to Itunes 10.4, i cannot now connect to teh store or sync any of my devices, everything was working fine bfore, i removed Itunbes and re-installed same probloem, can anyone help? i am running windows vista

    try to reinstall again. They had a message last night that there was an error, the download wasn't available for awhile, I was able to download and reinstall this morning.
    I had uninstalled all apple products and tried to install but the download had disapeared till this morning. Worked after reinstall.

  • After updating to IOS 7, I can't see my apps on home screen. Help!!

    I have just updated my iPhone 5 to ios 7 and I can't see my apps on the home screen, I have to search them to get to them. Can someone please help it is driving me crazy!!!!

    Whoa that would drive me crazy too!
    I would restrart the phone first then see if the same thing happens.
    http://support.apple.com/kb/ht1430
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    If it does, I would connect to iTunes, backup the phone and then restore it again.

  • HT4623 After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?

    After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?

    Go into your iTunes preferences and select devices (on a Mac it's iTunes > Preferences > Devices; on PC it's Edit > Preferences > Devices). This will show you any and all iTunes backups you have, including your phone. If you don't see any backups, then you don't have one in iTunes.
    With iCloud, if you've got a backup you can view it using an iOS device that's logged in with your iCloud (apple ID) account. You go into Settings > iCloud > Storage & Backup > Manage Storage and see if your phone is listed there. If it is, then you have a backup for it. You can click on it to see how large the backup is and what is backed up.
    Don't be afraid to restore it. The worst that can happen is that you lose data. If you have a backup, then you can get that data back. If not, then you will have to start over, but your phone will still work.

  • I use to be able to rotate my iPhone and change the view of an image, Web page, email, and so on, from portrait to landscape, but after update, I cannot. I can only view in portrait mode. Anybody know what's up with that?

    I use to be able to rotate my iPhone and change the view of an image, Web page, email, and so on, from portrait to landscape, but after update, I cannot. I can only view in portrait mode. Anybody know what’s up with that?

    You need to do the basic troubleshooting steps described in the User Guide, Appendix B.
    Restart phone
    Reset phone
    Restore in iTunes using a backup
    Restore in iTunes as new, without using a backup
    If restoring as new doesn't help, there is a hardware failure in the phone that needs evaluation by Apple.

  • After updating to iOS 7 I can no longer receive text messages.

    I can send text messages but I am not receiving responses even though the received confirmed they responded.  I am also not receiving text messages initiated by anyone else.  Problem did not exist prior to the update.  Contact list has not changed and all contact #s are 10 digit.  I can still view have all messages sent and received prior to the update.  Any suggestions, anyone else experiencing the same?

    I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps.  Here is what Apple tech support emailed to me:
    I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
    ... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
    Please follow this steps:
    1) Double tap the home button
    2) Hold down on an icon
    3) Tap the red "X" on iTunes, and the App Store.
    4) Tap Settings > Store > Tap your Apple ID, and choose sign out
    5) Tap Settings
    6) Tap General
    7) Tap Reset
    8) Tap Network Settings
    Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again. 
      Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
    Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7. 
    Otherwise I'm having a little success with this.  Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all).  So far it has been a very lengthy, iterative process. 

  • Please help me tp update my iPhone 5, because after updating to ios 7 I can no longer update and restore my phone? it always error

    please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error

    I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps.  Here is what Apple tech support emailed to me:
    I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
    ... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
    Please follow this steps:
    1) Double tap the home button
    2) Hold down on an icon
    3) Tap the red "X" on iTunes, and the App Store.
    4) Tap Settings > Store > Tap your Apple ID, and choose sign out
    5) Tap Settings
    6) Tap General
    7) Tap Reset
    8) Tap Network Settings
    Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again. 
      Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
    Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7. 
    Otherwise I'm having a little success with this.  Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all).  So far it has been a very lengthy, iterative process. 

  • Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  I have been unable to uninstall itunes

    Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again.  Problem is I have been unable to uninstall itunes, can't find the installation files .msi.  I'm using Windows XP. 
    Help!

    Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Tryed to update my iphone4s, the update fail, now itunes can not see my phone

    tried to update my iphone4s, the update fail, now iTunes can not see my phone

    Hi kjpservices,
    So it sounds as if your iPhone does not appear in iTune after a failed update to iOS, is that right? In order to get it back into iTunes you will want to use one of these articles, depending on what kind of computer you have -
    For a Windows PC, use this -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If you are using a Mac, use this -
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    Once you get ths iPhone back into iTunes, try the update again. If it fails, post back and we can continue troubleshooting from there.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • After update my iphone using itunes it requesting to put  invalid sim

    after update my iphone using itunes it requesting to put invali sim

    Sounds like your phone was unlocked in an unapproved manor. Updating it locked the phone so now your sim is invalid. You need to figure out what carrier your phone is locked to and se if you can open an account trhough them or see if they can unlock it.

  • HT201210 After updating to ISO 6, iTunes Match is not working on iPad.

    After updating to ISO 6, iTunes Match is not working on iPad. How can I fix this?

    After over an hour it completed and my albums appeared to be available, however when I go into songs they are blank!
    Can't access anything! Pics attached

  • After updating to iOS 6, I can no longer connect to my schools wireless network. It uses manual http proxy. Now however a blank pop up comes up and it will not connect you. Thanks

    After updating to iOS 6, I can no longer connect to my schools wireless network. It uses manual http proxy. Now however a blank pop up comes up and it will not connect you. Thanks

    Turn off your firewall and antivirus software.

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