After updating to 5.0.1 and syncing my iPhone, my contacts and calendar were erased

After I upgraded to 5.0.1, and synced my 3G iPhone through iTunes on my computer, it erased all of my contacts's phone numbers and Outlook email addresses.  I did nothing different except upgraded to the latest software - 5.0.1.  Can anyone tell me how to get these back on my phone?  Ugh!

After 47 minutes onthe phone with Apple Technical Support, here's what we did to get my contacts back on my phone.  It would be a good idea to back up your Outlook before you start to be safe.
First you open Outlook, click on File, Export, click on the option "Contacts to a list (tab delimited text)" then save it on your Desktop.  Next open your Mac Address Book (may have to find it in Applications through Finder).  Click on File, Import, find your file you just created from Outlook on your Desktop and double click on it.  You should see an example of what your data will look like on the left of the box.  Then click "OK".  All of your contact information from Outlook should be imported to your Address Book.
Then open iTunes again with your phone connected to your computer and attempt to sync again. Hope this helps.  It was a pain to get to this point but at least I have my contacts backon my phone!

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