After updating to firefox 7.0.1, I get the error "Sync encountered an error while connectiong: Incorrect account name or password. Please try again."
This was working just fine until the update. I did the reset password. It says it is reset, but when I exit firefox and restart, I get the same error. I've put in the new password and get the same error. This almost looks like my account was deleted from the sync server, but when i do the reset password, everything says it is ok. But Firefox keeps giving me this error.
See:
*https://services.mozilla.com/status/
*http://twitter.com/#!/mozservices
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After updating my Apple TV I no longer get the option on my iPhone to transfer it yo the Apple TV, the icon does not appear!!!! Please help!!
Try rebooting Apple TV, iPhone, Router. Make sure all are up to date.
Also see
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Why do I get the "incorrect account name or password" error every time I launch firefox?
I've created a sync account so that my laptop and desktop can share bookmarks, history, etc., but every time I launch FF, I get the yellow bar at the bottom of windows saying:
"Sync encountered an error while syncing: Incorrect account name or password. Sync will automatically retry this action."
I go into my sync preferences and manually log into sync. It seems fine. It tells me that syncing will begin.
Stuff syncs.
Then if I have to relaunch firefox, the same thing happens. Why is it not storing the password?
This happens on both laptop and desktop, which are Macs on Yosemite running Firefox 35.0.See if changing the password helps.
I've called the big guys to help you. Good luck.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences -
Initially I downloaded an AOL-optimized version, but when the problems came up I reinstalled the regular version and it was fine. Two days ago it randomly started again. Address bar won't go anywhere with enter or pressing the arrow button, and the search bar has no search engine. Trying add a search engine by clicking "manage search engines" doesn't help; the "add search enginges" button is unresponsive and there are none in the list to choose from. I uninstalled everything including my customizations and personal settings and reinstalled, which still didn't help. I tried disabling all the plugins and that didn't work either. I even tried searching from the FireFox home page search, since at that point it was the only page I could get to, and even that wouldn't search. The most recent add-on I downloaded was the Evernote Web Clipper I think, but it didn't seem to coincide with the start of the problems.
Update: I ran a malware program (MalWareBytes) and it came up with nothing. I also got back into FireFox to get the Troubleshooting Information and added it in. In addition, here's my complete plugin/extension list:
Plugins:
Foxit Reader Plugin for Mozilla 2.2.1.530
Google Earth Plugin 6.2.0.5788
Google Update 1.3.21.123
Java Deployment Toolkit 7.0.90.5 10.9.2.5
Java (TM) Platform SE 7 U9 10.9.2.5
Microsoft Office 2010 14.0.4761.1000
Microsoft Office 2010 14.0.4730.1010
Microsoft Windows Media Services 4.1.0.3917
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Silverlight Plugin 4.1.10329.0
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avast! WebRep 7.0.1473Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
<u>First: Try a clean install, <sub>(you have had a none standard version installed previously)</sub></u><br /> that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
<u>Second: try a New Profile</u>
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default -
my computer updated to firefox 9. update was ok, but now when i click on the "home" icon, i get an alert that the url is not valid and cannot be loaded. everything is good to go as far as web surfing and so forth, but i want the firefox start page as my home page. also the private browsing option won't work because of the invalid url.
Hi ozzie427,
What URL do you have bookmarked as your home page? You might want to look at the Knowledge Base article [[How to set the home page]]. There are steps in there to restore the home page to default. I would try that first to see if it clears up any strangeness. If that works, you can set the home page to anything you like.
Hopefully this helps! -
details as above
"Content filter" is the Android Market's method for restricting certain applications that may provide access to "mature" content. You can disable content filtering in the settings of the Market app on your phone.
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Operating System: Windows XP
Firefox Desktop version: 17.0.1
My Privacy settings for Clearing History:
When I quit Firefox, it should automatically clear all:
History - all boxes checked
Data - No boxes check
Here is my sync-log file:
<pre><nowiki>1354415554470 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415644475 Sync.Service DEBUG User-Agent: Firefox/17.0.1 FxSync/1.19.0.20121128204232.
1354415644475 Sync.Service INFO Starting sync at 2012-12-01 21:34:04
1354415644476 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1354415644476 Sync.Service INFO In sync().
1354415644476 Sync.Status INFO Resetting Status.
1354415644476 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415646726 Sync.Resource DEBUG Channel redirect: https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, 4
1354415646992 Sync.Resource DEBUG mesg: GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
1354415646992 Sync.Resource DEBUG GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
1354415646992 Sync.Service INFO Logging out
1354415646992 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415646993 Sync.SyncScheduler DEBUG Next sync in 90000 ms.
1354415646993 Sync.ErrorHandler INFO Got 401 response; resetting clusterURL.
1354415646993 Sync.ErrorHandler DEBUG New mid-sync 401 failure. Making a note.
1354415646993 Sync.ErrorHandler INFO Attempting to schedule another sync.
1354415646994 Sync.SyncScheduler DEBUG Next sync in 600000 ms.</nowiki></pre>I had the same problem and I fixed it as following (See if it's the same case for you) :
1. Goto Tools > Options.
2. Under Advanced, select the Network Tab.
3. Click on Settings in the "Connection" box (open connection settings).
4. Check if "Automatic Proxy Configuration URL" is selected. If it is so, select "No proxy" instead or manually enter your proxy if you are using one.
The option "Automatic Proxy Configuration URL" was the culprit for me and some others as well and selecting "No proxy" instead cured our problems. It is a bug and has already been reported on Bugzilla as you can see here :
https://bugzilla.mozilla.org/show_bug.cgi?id=734828 -
HT1386 After updating to iOS 5.1.1 I can no longer sync to iTunes
After updating to iOS 5.1.1 I can no longer sync to iTunes
Any error messages or numbers given during the sync process? Does your phone come up in the device list?
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data doing a reset. -
After updation IOS5...face using some of the apps in my iphone
After updation IOS5...face using some of the apps in my iphone...sometimes apps clsed automatically...when try to double click home button...its hanged for several minute...sometimes phone got hanged....
I'm going to answer myself this posting since I had a chat with one of the Apple support person and that person resolved my problem. Basically in iTunes I clicked on the iTunes Store and on the right side of the iTunes, it shows the "Quick Links", so I clicked there and I went to "Purchased" and I downloaded "All" my apps and that pretty much fixed my problem with the exception that, I had to manually download from my own phone some apps but once I had all my apps updated and my phone configured in the way I wanted, I performed another "sync" and no more error messages. I'm posting this in case someone else have the same problem.
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I am using Firefox 5 in Ubuntu 11.04 Natty. When Firefox tries to sync it gives an error; "incorrect account name or password". I went to the "change password" link, followed the emailed link, changed my password and updated the password in Sync preferences. I have done this three times but still get the incorrect account name or password error. What do I need to do now?
This happened a few days ago as well. I've read elsewhere that the problem is with their servers, not our accounts (cannot find the link now). Whenever the servers get back online, or updated, or whatever, the problem will go away. It's been taking longer than usual to get back this time, so that yellow banner at the bottom has become quite annoying.
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Hello Firefox support. I just started working on a 64 bit Windows 7 machine running Firefox 5 and am constantly getting the following Sync error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." I can't find an accurate solution on the web. Please help!
Exact same error message here here. Haven't checked our other systems. This one is:
* Firefox 5
* Canonical 1
* Ubuntu Linux 10.04 LTS -
Firefox 6 Linux - Sync encountered an error while syncing: Unknown error.
Linux (Ubuntu 11.04).
Firefox 6.
The syncing doesn't work anymore. This message is displayed at the bottom all the time:
"Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."
Retrying doesn't help.I had some luck doing the following - Go to https://account.services.mozilla.com/ and login using your sync info. Find the link to Clear Cache data and clear your sync cache (first time failed, then worked). Then do a manual sync to get back in sync. Seems to have cleared up my issue for the time being.
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i have some software problem, so i resear my moble through i tunes after install factory settings i got this message, we are sorry we are unable to continue with your activation at this time, please try again later or contact customer care. no i cant don any thing with my phone.
Is your phone jailbroken or ever been hacked?
Was it previously locked to a different phone carrier than the current one your on now? -
after updating to Firefox 7.0.1, menu bar for Google(web ,image,video,map etc),yahoo, Facebook (message,notification,profile,home) and others site are disabled. even I cant log out from different sites cz the log out bar is completely disabled. I tried with Firefox 4;5 and 6, same problem exist . I tried by active all add ons for facebook, same problem exist. If I use internet explorer , I don't find such problem with it.
How can I solve this problem?Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long. -
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