After updating to iOS 8.1.2 it asks for a passcode, which I never used, such that I now have an $800 paperweight!

I recently updated to the iOS 8.1.2, but after rebooting, the iPad demands a passcode, which was never used on this iPad. I cannot bypass the passcode question. It is now an $800 paperweight. Apple support of course wants money for the obviously poor code in their update! Currently I am trying to reset it to factory settings, losing almost everything I had on it, since it was not properly backed up. However, it seems stuck on enter passcode, even after resetting it!
If anyone else has a solution to this, would love to hear from you. How does Apple get away with this stuff? (I dare them to be honest and post this!)
Other ideas?
<Edited by Host>

Hmm, I did receive an email saying that the thread was deleted, but did not explain why for some reason. It sounds like the Level 7 guy caused this. I will call Apple tomorrow to find out who is responsible. And see if I can lodge a complaint against that user. Maybe it was because of what the Level 7 guy was saying.
There was useful information posted in that threat that addressed the issue that I am experiencing. I will try to reiterate from the apple website, it says.
Recovery mode
If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
This will erase the device and its passcode.
Disconnect all cables from your device.
Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
Continue holding the Home button until you see the Connect to iTunes screen.
If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
Click OK. Then restore the device.
If your device doesn't go into recovery mode, try steps 1–4 again.
They suggested that I try this over again until it works. It did not work for me the first time.

Similar Messages

HT1766 my ipad has disabled after asking for a passcode which has never been put on this ipad and now disabled itself ???

my ipad has disabled itself after asking for a passcode after updating ios7 now tried to restore it but didnt work

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

After downloading ios7 to ipad it asked for a passcode which I never set up and now it is disabled help!

help after downloading ios7 to my ipad it was locked with a passcode which I did not set and after trying various codes it is now disabled- can anyone help?

You downloaded this blacklist app from the iTunes app store?
You must restore your iPhone with iTunes.

After update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call

after update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call
It is not practicale to do this always any one faces the same problem

There may be a problem with the SIM card. Get a new SIM card from your carrier - there should be no charge for a replacement.
If no change with a new SIM card, the standard troubleshooting steps in order are:
Power your iPhone off and on.
An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPhone with iTunes from your iPhone's backup.
Restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
If no change after any of these steps in order, your iPhone has a hardware problem.

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

Unless you believe middle-click is yours and don't like it being usurped, mine is set globally to "Enter".

I was being able to watch facebook videos from my ipad, and since i updated my IOS to 7.1.1,i dont know if it has to do with that but now i can no longer see any facebook videos

I was being able to watch facebook videos from my ipad, and since i updated my IOS to 7.1.1,i dont know if it has to do with that but now i can no longer see any facebook videos

If you look at the preferences for Flashblock (access from the extensions window of the add-ons manager) and choose Whitelist, you can add a site to that window, and that site will not be blocked by Flashblock at all. You will not even see the Flashblock icon.

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I just updated the software on my iPad2 and now it's asking for my passcode but I never set one. How can I fix this?

I fixed it!!
While not connected to any USB cable I put the iPad in recovery mode.
To do that turn the iPad completely off. Press and hold the home button while turning the iPad on, once you see the apple logo release the home button.
Turn on your OS X mac after it boots up connect the USB from iPod to Mac. iTunes should start. If not launch itunes.
Perform the factory restore process paying attention to all of the screen message windows. Then set up the ipad like it was new.

HT4623 I have just updated my Iphone 4 and now can't get into my phone as it is asking for a passcode which I don't have. Can anyone help?

I have just updated my Iphone 4 and now I can't get into it as it is asking for a passcode which I don't have. Can anyone help?

Did you get this device 2nd hand?

HT6162 I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused

I am trying to update software on phone and I am being asked for a passcode which I've never had set up before I am confused

You didn't have a passcode to unlock your iPhone when you turned it on?

After update to ioS 7.0.3, Airplay function for playing music with the Home amplifier doesn't work anymore.

I used to listen to Ipad music on my home video using Airplay function.
After updating to iOS 7.0.3, the Airplay icon is no more available for choosing local/remote reading.
Does anybody has an idea?

So everytime they update there OS I should go and re-read the entire manual, I'm not the only one who had this problem, why was is so hard to find an answer from Apple, why didn't they just say read the manaul, all I got was bunch of links saying to make sure your wi-fi is setup correctly, reset yout ipad, they didn't answer the question....

HT1212 my ipad asks for a passcode but I never entered a passcode. this happened after the ipad battery went dead and i recharged.how do i get around the passocde prompt?

My ipad battery went dead and after recharging and booting up the ipad, it is asking for a passcode. however, no one remembers ever entering a passcode in to this ipad, isnce it used by everyone in the house. how do i get around this passocde prompt?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TS1398 After updating to ios 6 my iphone 4 would no longer connect to my home wifi. At work we have a free wifi connection that does not require a password. However my wifi at home is password protected. I have the right password. It works on my ipod touc

After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!

I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
One thing that will help for a time: go to your router and change the wireless control channel. When I first did this I got full connectivity for about 48 hours... and now the problem is back. I'm now changing the wireless control channel every 12 hours, which is a pain but at least keeps me connected. I've tried a few other solutions that are out there and that has been the best one so far.
to do this on a motorola router: type 192.168.0.1 in your address bar.
username: admin and password:motorola if you have not changed the factory defaults.
Click on the word "wireless" and look for the "control channel" field. This may be set to auto or to 1, try changing it to 6 or 11 (preferred) or any other channel.
The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
There is a fair bit of buzz about this issue out there, some other things I've seen:
This is a hardware issue. Go to the store and have your wifi antenna checked, some users reporting that they get free replacement devices.
Check against other wifi networks that require a password (this is next for me). Logon to those networks and surf until your wifi stops. If your wifi connects to the internet but stops responding, then this is a software (or hardware) issue and apple needs to step up. Some are claiming this to be the case.
IF you connect and stay connected/on the internet on another password protected wifi, then the issue is with your router. this is where things get cute.
Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
Good luck, more to come if I figure out anything else, and please post any solutions you may find.

Since updating to ios 5.1 my iphone asks for my apple id all the time, how can I stop this?

Since updating to the new ios 5.1 my iphone 4 asks for my apple id all the time, why and how do I stop it happening??

Already signed in, but tried signing out then back in without any success, still asking for apple I'd password.

HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid". it obviously isn't. how can I fix this issue?

I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank you

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

HT1695 one of my friend says after updating to ios 5.1.1 on 3Gs.. wifi doesn't work!!, is that true?

Plz someone can help in this?
b'coz im planning to buy iPhone 3Gs

No... it is not true. Updating to 5.1.1 or any version of iOS for that matter does not disable Wi-Fi.
That being said, issues can occur with any update.
Just curious, why would you buy a device that was released over 2yrs ago? Especially considering it's only a matter of time (months) until the next generation iPhone is released?
If you buy a "new" 3GS it will come with 5.1.1 installed.

After updating to iOS 8.1.2 it asks for a passcode, which I never used, such that I now have an $800 paperweight!

Similar Messages

Maybe you are looking for