After updating to iTunes 11.1.2 constantly hanging then crashing
I am no longer able to use 64-bit iTunes at all on Windows 7 64-bit. I downloaded and installed the latest version and now cannot access any of my content. I am constantly receiving "Unable to load class data" errors, then iTunes hangs and eventually crashes. I occassionaly receive messages that the "Bonjour Service" is not running, but when I go to the Services Console, it always shows Bonjour as running. I need assistance immediately. I am even willing to pay for support but cannot even find a phone number nor email address to obtain such help from Apple. I have reset, uninstalled, re-installed, and repaired iTunes with no success. Please, somebody HELP!
Regards,
PassGo
(Lon)
Hi PassGo,
If you are having issues with iTunes unexpectely quitting/crashing on your Windows machine, you may find the following articles helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
If you do need to reach out to Apple Support, you may find the following page helpful:
http://www.apple.com/support/contact/
Regards,
- Brenden
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