After updating to iTunes 12  the Apple Mobile Device USB Driver is not listed, I use Windows 8.1, how can i solve this?

After I updates ITunes to the latest version (12), ITunes wont find my iphone and Ipad anymore, after searching I found that the Apple Mobile Device USB Driver is not listed anymore, on the support website of Apple it doesnt explain how to solve this,.
I use Windows 8.1 and so now also ITunes 12, both my Iphone 4S and Ipad Air have the latest IOS version.
I hope anybody can tell me how to solve this that the Apple Mobile Device USB Driver is back, thank you

Found a possible solution for me.
While the phone was plugged into my computer and iTunes is CLOSED.
1. I went to Services in Windows.
2. I selected Apple Mobile Device and right clicked and selected "Stop".
3. Then I right-clicked again and selected "Start".
4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
This re-installed the iPhone and everything started working again.

Similar Messages

  • TS1538 What do I do after step 6 in "If the Apple Mobile Device USB Driver is not listed"?

    i'm very confused about step 5, "Verify that the Apple Mobile Device USB Driver is installed" > "If the Apple Mobile Device USB Driver is not listed", what do I do after step 6? I looked for and found the entry that recognizes the device as a camera, "Apple iPhone, now what? I'm trying to resolve an issue. After an iTunes upgrade in July 2012, I have not been able to get my iTunes to recognize any of my devices. I have uninstalled/reinstalled iTunes, all the steps. Now I'm on this one and I don't know what to do after this step 6. I looked and found the entry.... now what??? I am out of room on my phone because everything I buy on iTunes on the computer mysteriously appears on my iPhone 4, and everything I buy on my iPhone mysteriously uploads onto my iTunes the next time I open it. My phone will charge when connected to the computer, and Windows recognizes it and asks how I want to open pictures, etc. But in iTunes it will not show up under Devices. This is getting beyond ridiculous and I have to get some of this music off of my phone!

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • The iTune cannot detect my iPhone. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

    The iTune cannot detect my iPhone 4S. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

    The new cable is completely new, and my computer can detect the phone as a drive, and battery charging is ok. So I believe the USB cable works properly. It is so weird that just iTune itself cannot detect the phone, and it is of the most updated version. What else can I do? Thanks.

  • Im unable to find in Apple Mobile Device USB Driver is not listed in device manager

    i tried all option like uninstall my itunes and get latest and reinstall and factory reset my iphone5
    but still my iphone is not reconzie under device manger , im unable find Apple Mobile Device USB Driver is not listed under device manger onmy windows7

    Found a possible solution for me.
    While the phone was plugged into my computer and iTunes is CLOSED.
    1. I went to Services in Windows.
    2. I selected Apple Mobile Device and right clicked and selected "Stop".
    3. Then I right-clicked again and selected "Start".
    4. Then I went to Device Manager and right clicked my iPhone with the yellow alert icon and selected "Uninstall".  You will get a warning about uninstalling the device.  Click OK.
    5.  At the top of Device Manager I clicked the Action menu and selected "Scan for Hardware Changes".
    This re-installed the iPhone and everything started working again.

  • Windows 7 is reporting that apple mobile device usb driver is not installed correctly using iphone 4

    Problem when syncing iphone 4 under window 7 error message suggest that uSB driver is not installed correctly Error 52. Any ideas!

    I had similar problems and found a useful site.  My iPhone 4s and iPad weren't found by iTunes.  Tried the suggestions below and my problem was fixed.
    http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/
    Hope this helps!

  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

    So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • TS1538 The Apple Mobile Device USB Driver has the Yellow ! for a status

    Windows-XP, current vesion of iTunes and current version of iPad OS.
    I have uninstaller iTunes and reinstalled.  I have removed the Apple Mobile Device USB Driver restarted my PC, PC notices the iPad when I plug in the USB cable. I go thru the install process and it doesn't work.  This iPad worked on this hardware before I installed a new HD, nw Windows-XP etc.
    I have read and read on the internet and have tried everything.  But my iPad will not connect to my PC.  I tried repairing the Apple Mobile Device Support, but without a functioning Apple Mobile Device USB Driver it doesn't repair.

    Have you done:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    What results do you get when you run this:
    iTunes for Windows: Device Sync Tests
    Do both the Home button and Power button work OK normally?

  • I synced my phone lastnight and now it says my phone cant connect to computer the Apple Mobile Device USB Driver doesnt work?!? i deleted itunes and reloaded still not working.... Does anyone know how to fix??? i just want to upgrade to IOS6

    Does anyone know why my Iphone will not connect to my computer all of a sudden? I backed it up lastnight. Now it wont even register with my computer.... It says Apple Mobile Device USB driver doesnt work all of a sudden???? i tryed deleting and reloading and nothing is working!!! someone please help =)

    Have you done:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    What results do you get when you run this:
    iTunes for Windows: Device Sync Tests
    Do both the Home button and Power button work OK normally?

  • IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

    I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I cannot load the apple mobile device USB driver to my computer

    I've been trying to load the Apple Mobile Device US Driver to my computer but cannot. When I go to the Device Manager and plug in my ipod nano the device briefly flashes in the disk drive heading, but then immediately disappears. What do I do?

    Hello Zotdragon,
    Thanks for using Apple Support Communities.
    To troubleshoot your iPod nano not appearing in iTunes on your PC please follow the steps in the article linked to below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care,
    Alex H.

  • HT204095 Apple Mobile Device USB Driver will not install

    I've followed the steps to stop and restart Apple Mobile Device Service.  I've deleted 3rd party software I thought would conflict.  I uninstalled/reinstalled ITunes several times, but it will not recognize my iPod.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The section Install missing components may help if a particular component will not install when using the main iTunes setup program.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I'm missing the Apple Mobile Device USB Driver.. iPhone isn't recognized in iTunes?

    I have tried re-installing itunes, restarting computer/ phone, disabling security software, different USB cords, etc.. I followed a page on apple (http://support.apple.com/kb/TS1538) and concluded I am missing the driver but none of the suggestions have fixed the problem.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • How can I download the apple mobile device usb driver?

    Mine is missing.  I have followed the steps here : http://support.apple.com/kb/TS1538
    The device driver is missing.  I tried removing all things apple from my computer and reinstalling itunes to no avail.  Neither my computer nor itunes recognize either my iphone 4s or my ipad.  It isn't my usb ports as I have two and they are working with other devices.  It isn't the cables as my iphone and ipad have two different cables.  I can't seem to find info that addresses the driver specifically as this seems to be the problem.  I also tried another suggestion where I made sure the usb ports weren't in power saver mode.  Any suggestions?  I really appreciate your help.

    Have you done:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    What results do you get when you run this:
    iTunes for Windows: Device Sync Tests
    Do both the Home button and Power button work OK normally?

  • My 4th Gen iPod can't be recognized and Apple Mobile Device USB Driver is not there. What can I do?

    I believe I recently got water in my charging dock and I couldn't charge my iPod Touch 4th Gen. I got the "Charging is not supported with this device" message whenever I plugged in my iPod. Me, not know what to do messed around and got everything out of order. I reinstalled everything, restarted the device manager applications and still nothing. I was wondering if I could do anything before I try and just go to an Apple Store for support. Literally everytime I plug my iPod in, it feels as if i plugged in nothing. Nothing is recognized. What can I do?

    Start here and do not use the dock.  Just use a cable between the iPod and the USB port on the computer.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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