After updating to most recent version, everything not purchased through store has disappeared from my iTunes library, HELP NEEDED ASAP!!!

I purchased a new laptop in August, running Windows 8 and spent hours importing every CD we own (over 300) to my iTunes library in order to get rid of them and declutter a little. I have had to run iTunes in a compatibility mode set for an older version of Windows in order to sync our iPods, as it doesn't work with Windows 8. A pain but not a major problem.....however, this morning I have updated iTunes and everything that hasn't been purchased through the store has now vanished from my library. Can anyone help me find the rest of my music please?

You're welcome.
Take a look at the backup technique I mention for the future.
tt2

Similar Messages

I just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod

i just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod. The tracks stay gray with a stagnant circle beside them in the left column. Any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

My music, apps, movies everything has disappeared from my itunes library!

why have all my music, apps, movies, EVERYTHING but a few files all of a sudden disappeared from my itunes library, and how do I get it back?! I "checked for possible downloads" and it said all my material had been downloaded already.

Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari

Itunes will not start after updating to most recent version...

I updated itunes this evening to load up ios4 on my iphone. After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
I can't start itunes now, every time I try I get that stupid "report to microsoft" message. I re-installed it and it keeps coming up. My head is melted, any help would be GREATLY appreciated.
Thanks!

After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
That sounds as if either iTunes or BonJour has been set to run in an old-fashioned display mode. (Lord knows what caused it to happen, though.)
Let's try checking on iTunes first.
Try following the instructions in the following document, with the one change being that when you get to *step 8,* make sure that *no options whatsoever* are checked in the compatibility mode tab.
Will iTunes launch without the error now?
If you're still getting the error, could you let us know which particular Windows OS you're running? (It sounds like you've got XP, but I thought I'd better doublecheck.)

I have a Iphone 4, upgraded to ios 5 with itunes 10.5 Since doing upgarde to both Itunes and Iphone I am not able to add individual songs from my itunes library to my Iphone. I get a grey listing of the song and the sync symbo but it is not moving.

I have a Iphone 4, upgraded to ios 5 with itunes 10.5 Since doing upgarde to both Itunes and Iphone I am not able to add individual songs from my itunes library to my Iphone. I get a grey listing of the song and the sync symbo but it is not moving. Nothing appears on my phone screen. So not able to add music to my phone and its driving me nuts.....

iOS 7 requires iTunes 11.1.

After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store

After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
Please help

You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.

My entire iTunes library has disappeared from my Itunes (except for 5 songs i purchased yesterday from iStore. Had about 300 songs!! Anyone know how this cd happen? Have Windows Vista. Computer did recent Windows update. Also recently renewed Trend.

My entire Library of songs (over 300) has suddenly disappeared from my iTunes. Only songs there are 5 I just purchased from iStore yesterday. Has never happened before. Windows recently installed some updates. I also recently renewed my Trend anti-virus. I have no idea where the Library went. Have done a Search of computer and checked Recycle bin....the songs are gone. WHAT happened????? Can I get them back from Apple somehow? Can I restore them from my Ipod? (I am afraid to plug in the iPod because if it Syncs, am afraid it will also dump all my songs. What can I do????

a) See: How to rename your iPod.
b & c) If you can still the view hidden files, see this Music from iPod to computer.
"I see LOTS of files - but they all have funky names like XYZAV.mp3"
That's normal. When those files are back in iTunes they'll have the correct names.
Once the files are back to your computer (and only then), you should restore your iPod. It would appear that the hard drive has become corrupt and unreadable.

Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

After upgrading to most recent version, sound is crackly? What gives?

After I installed the latest version of iTunes, the sound playback has been crackly. I didn't have this problem before. Am I not operating iTunes with enough available memory? What do I need to do? The sound is like listening to the wrong radio station that doesn't have the strongest frequency.

hi queeninjun!
let's check through the possibilities in this document. since you're at an itunes 6.0.x now, you'll need to check on the QT 7 sound out settings.
iTunes and QuickTime for Windows: Songs and other audio don't play correctly
love, b

After updating to Maverick 10.9.4, all energy saving functionality has vanished from my MacBook Pro. What to do?

I updated to the newest version of Maverick, and nor my MacBook Pro (late 2009) does not follow the energy saving instructions in Systemsettings.They have worked perfectly up until then, and I have made no other changes than updating the OS.
What to do?
Hope somebody can help me out here
Best regards
Peter Kroman

Peter,
I am not quite sure why you are posting this in an iMac forum. However try resetting Disk Permissions using Disk Utility. If that fails do a Safe Boot and also reset the PRAM and SMC. If these fail then please repost in the MacBook Pro forum OR the Mavericks forum.

Everything has disappeared from my iTunes...

The problem listed above, is one of many
Been having, what looks to be, a common problem with my iPhone 4 - I suddenly keep getting a warning message telling me that I'm running out of storage on the phone and I should go to settings to change my storage options and whatnot. After the first time I got this message, I deleted all my text messages and photos, but CONTINUED to get this warning message about every ten minutes. I connected my phone to my PC to check the amount of free space, and sure enough I had bags of it, about 30-40% free space
After I had deleted all of my text messages, my phone would then not let me open my text message centre at all. I could not recieve any of the texts being sent to me, and I could not write any. I would get a notification and a glimps of the first line of a text, and then couldn't open my texts to actually read the messages.
After this, other things started playing up. All of my apps started crashing, most of the them wouldn't load at all. (Yes I was clearing all my background apps etc. I'm not an Apple n00b ) Then, in between apps crashing, the icons for random apps would go dark for a few minutes and would have "cleaning..." written underneath them instead of the app name. It did it this with all of them, and was doing it with at least one constantly, in no particular order. Even apps that I hadn't used for days, or that had been updated recently.
I had a bit of a tantrum last night, as I tried to call someone (as I couldn't send them a text, as I normally would have done in this instance) and ended up getting their answer machine - I COULDN'T HANG UP. I had to switch my phone off to end the call. I could open my calculator and my photos, but not my phone keypad or contacts?! My little brother now has a minute and a half of me swearing progressively louder and heartier at my iPhone to listen to whenever he checks his messages.
This was when I decided to restore my iPhone. I double checked when my last manual backup was to make sure all my Apps etc would be ok, it had been backed up a few days prior to the first sign of the problem - all systems go!
I restored my iPhone, everything looked good, I restored backup - it seemed to be working, it even remembered my wifi password! I checked my photos, back in my camera roll (even though I had deleted them the day before to try and free up some space, but whatever, that was a good sign) I checked my mail centre, all my email accounts were there with all my mail in them, I tried to open my text messages - HUZZAH IT WORKED! All my texts were there, except for the ones that people had been trying to send me while my phone was broken. Oh well.
Now... where are the rest of my apps?
I scolled through my 3 iPhone 'pages,' everything had gone Facebook, Instagram, the whole shebang. I took another look at iTunes on my pc while it was still connected - went to Apps... nothing there.
Oh crap, never mind, I'll just go to the app store and install them all again, most of them were free apps anyway...
But what about my music? Now my iTunes library (on my PC) only contains music, TV shows and films that I have bought directly from iTunes. It doesn't have any of the music from ripped CDs, or that were already on my PC prior to me getting an iTunes account.
That's no big deal, I can add them all manually - time consuming, but at least I can clear out old albums I don't want anymore.
But now my main concern is that everything that IS in my library, is stored in the iCloud, and not actually on my iTunes on my PC. So I can't play any of my music. There is a column I've never noticed before with the iCloud symbol, if I hover over the symbol after each track it tells me to 'download from the iCloud' BUT WHEN I CLICK IT NOTHING HAPPENS!!!
This is basically the final straw, I'm on the verge of smashing up some very expensive items and screaming myself hoarse. Please help?
I'm going to make an appointment with the Apple Store to go and get my little 'storage' problem looked at, as that's still going on (EVEN THOUGH MY IPHONE IS LITERALLY EMPTY BECAUSE I HAVE NO MUSIC IN MY ITUNES LIBRARY TO PUT ON THE **** THING.)
Bah!!
If you have experienced anything similar, I;d love to hear about it.
Sofi x

Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari

TS2776 Everything has disappeared from my iTunes account.

I just started iTunes again after it stopped updating my apps yesterday. Now, there is nothing in my library other than one app, one movie and one song. Everything else has disappeared. Any idea as to what happened and what I should do? I should mention that I did not recently make any changes to iTunes. I was on a very slow internet connection and I stopped it in the process of updating the apps because it was really slow.

Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari

Itunes store has disappeared from my macbook pro. Itunes library is fine. I have update the software. the store page just come up blank.

Have done everything I can think of.

Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

Old items purchased, disappeared from my ITunes Library. AppStore, remind me what items I've purchased, Why not ITunes? I'v lost old items, yesterday were, not today. Thanks

Where are my old items purchased before, Then ITunes changed, I loosed items. Where my items gone? AppsStore helps me rememnering me everything I purchased, and if I loose some, I may download again, Why not ITunes. Items purchased time ago are loosed, but where?

Download previous purchases - Support - Apple

After updating to 4.4.2 sound via hdmi has disappeared from non iTunes content. Why?

I initially upgraded to 4.4 then to 4.4.1 and found that only Itunes TV shows would play a 5.1 surround sound the rest of the content ie Movies was just stereo even though it has an AC3 5.1 option with it.
My setup is Apple TV 2 connected via HDMI to an Onkyo Receiver and then connected from the receiver to th Samsung LED TV.
Whilst on 4.3 this all worked fine. I have tried switching the sound through all the dolby options Yes, No and Auto and this has made zero difference. I guess I may well be having to downgrade to 4.3 again unless somebody can point me to where I am going wrong.
Regards
Steve

So I think that my situation agrees with that. It seems like it is a question of tagging of content if itunes tv episodes eg Hawaii 50 pays OK with dolby and sounds great, yet my own movies which are ripped from my own personal DVDs no longer play the Dolby track. Does anybody know if this is the case?

After updating to most recent version, everything not purchased through store has disappeared from my iTunes library, HELP NEEDED ASAP!!!

Similar Messages

Maybe you are looking for