After updating to the ladtest OS my iPhone most time goes blank when I unlock it and does not recognize my finger print not show the passcode to enter. Screen just brightens up and stays blank.
after updating to the latest operating system on my iPhone 5s, often my screen goes blank and I am unable to unlock my phone. The phone becomes completely non responsive . Since I have the soft touch home button enabled I will either call Siri and ask to open an app which solves the issue or if I don't have Internet then the only solution is to switch off and then switd
Hello there, Prashanthds96.
The following Knowledge Base article offers up some great steps for troubleshooting issues with an iPhone not turning on:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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After updating to ios 8 on my iphone 4s, all my music from iphone disappered. I tried all the suggestions, but I cant see music folder in the settings-general at all. I signed out of icloud as well, but still cannot sync with itune on my macbookpro. Can any one help?
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks
Device not detected in iTunes for Windows
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Second day after updating to iOS 6 on my iPhone 4, my contacts have duplicated. Probably not all but many, and my contacts already numbered in the thousands.
Please tell me there is an easy fix to this problem!! I already had to go through contact-by-contact when I bought this phone and added contacts from my Blackberry and MS Outlook on the phone. Many duplicated at that time and Apple said the only fix was to go through each one and decide to keep or delete. I really don't want to do that again!I had this problem while I had iOS 5.1.1 installed for many months. Fortunately I only have about 150 contacts and only about half of them duplicated. I found that my problem was the way thing were set up in Outlook. I removed all of the duplicates and corrected everything in Outlook contacts (ignoring the address book) and have not had the problem since, Hope this helps.
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After updating to ios 5.1 my iphone 4s went dead . Cannot restore in iTunes error message 28 and 1602. Help
Hello mms math 8,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS devices: Keeping device within acceptable operating temperatures
http://support.apple.com/kb/ht2101
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Use iTunes to back up your device and transfer and sync any additional content to your computer.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
About battery life and the battery
Battery life and number of charge cycles vary by use and settings. Find more information about batteries foriPhone and iPod.
Find information on how long the battery is expected to last between charges.
Rechargeable batteries have a limited number of charge cycles and may eventually need to be replaced.
http://www.apple.com/batteries/iphone.html
Have a nice day,
Mario -
After updating to iOS 6.1.2, iPhone 5 can't connect to iTunes. When i am trying to connect, then i can connect. After secods, the phone is not connecting with iTunes again. Then Automatically connect to iTunes again by itself.
My sound works with headphones, the alarm works, ringer works but can not listen to any music/videos without headphones plugged in.
Then lock screen bugs; bypass fumble. When I start to open the iPhone and swiping is heavily to do on the slide to unlock. What's the matter with it?firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal -
After updating to iOS 7 for my iPhone 5, my phone is now in constant vibrate mode.
After updating to iOS 7 for my iPhone 5 last week, my sounds went away. Phone is randomly showing the ringer silent graphic without me touching the phone or putting it into this mode. The volume settings under sounds are on, notifications are all correct also, the vibrate switch on the side is NOT in the vibrate position. After pouring over threads for the past week, one suggestion fixed it for a day, but it's now reverted back to vibrate only mode! I went to settings----general-----accessibility----under hearing switched mono audio off, like I said, fixed the problem for a day, but now that no longer works! It really seems to be a bug with the software update, which the the 7.0.3 did not fix. Help, would like my phone to work normally again. Suggestions?
Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Cheers,
Mario -
My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?
If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.
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After updating to IOS 8.2 my iphone 5 constantly searches for a network. I have tried resetting network, restoring from an earlier back up, resetting as a new phone - all of which have been unsuccessful… HELP !!
Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Cheers,
Mario -
HT4623 After updating to ios 6 on my iphone 4, my mail,contact disappeared,Can anyone help.thanx
After updating to ios 6 on my iphone 4, my mail,contact disappeared,can anyone help
My suggestion:
Reset your device: Settings>>General>>Reset>>Reset All Ajustments.
It will restore to all company ajustments, but it will not delete anything at all.
After that, do not Sign In Facebook, I see many people got problems after Sign In Facebook.
In my device, I do not fill last names, I just fill names in "First Name".
Another question: Are you sync your contacts with Outlook or iCloud? I have suggested another one to do not sync with Outlook and, in iTunes:
1.In resume, mark "Backup in iCloud"
2. open Information and unmark the "Sync Contacts With". roll down the page and, in "Advance" field, unmark everything.
3.Sync your device again.
It probably will help you.
Good Luck -
I have an Iphone 4s factory unlocked. I got At&t again and after updating to iOS 6.0 my iphone its not working propertly. I dont have the carriers option nor Im able to face time using cellular data. Any suggestions!?
Do you have an AT&T carrier file number showing? The only time you can use Facetime on AT&T cellular is if you are using one of their Shared Data plans. While they have not locked your phone, it appears their carrier file is in control of your device when you have the AT&T SIM card in there.
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After updating to ios 6 on my iphone 4......
Hi, After updating to ios 6 on my iphone 4, my mail accounts do not sync and my contacts names do not appear next to their numbers in the recents list etc. Please can anyone point me in the right direction to solve these issues.? Many Thanks Ash
My suggestion:
Reset your device: Settings>>General>>Reset>>Reset All Ajustments.
It will restore to all company ajustments, but it will not delete anything at all.
After that, do not Sign In Facebook, I see many people got problems after Sign In Facebook.
In my device, I do not fill last names, I just fill names in "First Name".
Another question: Are you sync your contacts with Outlook or iCloud? I have suggested another one to do not sync with Outlook and, in iTunes:
1.In resume, mark "Backup in iCloud"
2. open Information and unmark the "Sync Contacts With". roll down the page and, in "Advance" field, unmark everything.
3.Sync your device again.
It probably will help you.
Good Luck -
HT4623 i use iPhone 3gs, after updating am unable to activate my iPhone how do i go about it
i use iPhone 3gs, after updating am unable to activate my iPhone how do i go about it
That's almost always because the phone was hacked or jailbroken to unlock it.
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After upgrading to Mavericks on my MacBook, I'm not able to download third party applications like Dropbox and MyCleanMac 2. After clicking the download button, the screen just turns dark and is frozen. Any idea what is happening?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
product name - iPhone 4s
memory - 64 GB
storage capacity - 56.6 GB
version nos - 8.1.1(12B435)
the WiFi on my iPhone 4s is not working, i have gone to the settings and tried to switch it on but it shows the gray slide and refuse to turn on, what should i do about this.iOS: Wi-Fi settings grayed out or dim - Apple Support
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