After updating to the new browser, my password managing program could not work any longer. I had to go back to the previous version but was wondering when this can be fixed?

RoboForm password manager stopped working when I updated to the latest version of Firefox. I will contact them as well but I am using rf version 6 and would have to pay (again) to update that program to version 7. This is a vital program because I use a lot of different sites and really would like to continue to use with the Firefox browser.

Thanks for your help. I had already done the "forget this device" but had forgotten about the part of entering the passcode with the keyboard in order to pair. I found my instruction sheet after I posted my cry for help and when I did the pairing procedure right, it worked. It's weird that it decided to unpair itself. Both my husband and our daughter have the same keyboard and neither of them have had this happen. At least now I know what to do if it happens in the future.

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Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3.

Photos won't import images from my Canon camera. When connected, program sees the images, tells me it will import the new ones, then freezes once import starts, not allowing any other operation to happen. MacbookPro 15" 2012, OSX Yosemite 10.10.3. Any suggestions?

Solution discovered. Faulty connector cable. Tried a different one and it worked.

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

I just updated to iTunes 11. This version will not allow me to change info on any songs. Have always use "command i" with previous versions. Anyone else experiencing this problem? A solution?

Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

I have recently update my computer to mavericks and my hp c4380 does not scan any longer

Hello,
I have recently updated my computer to Maveriks and my HP C4380 does not any longer scan. How can I solve this issue?
Regards,
Jacques..

Thanks. Your suggestion is good but it does not allow me to scan multiple page documents and get a unique pdf file (I get as many files as there are pages in the document). With the HP scan software it was possible to do it but this software does not work any longer with Maveriks. I do hope that this problem will be solved as soon as possible.
Regards.
Jacques.

After updating to iOS 8.2 voice recognition in WhatsApp does not work properly anymore. Does anybody have a solution?

After updating to iOS 8.2 voice recognition in WhatsApp has stopped working properly. I can only dictate three or four words. I have already tried rebooting the system twice.

same issue ..
been around sine release of 8.2

So I just upgraded to an iphone 5 from a 4s becaused the screen did not work any longer, however, my 4s still works so I've got everything still but for some reason it will only transfer half my music to itunes so I can't get all my music onto new phone

Hi there
So I just changed from an iphone4S to an iphone 5 because my screen didn't work any longer on the 4s but the phone itself still works so I managed to get all my contacts etc BUT for some reason I can't transfer all my music across to itunes and therefore I can't get it onto my new phone, it only transfers about 50% of it.
Then when i go into music on the iphone 5 it shows the music but won't let you play anything and just flicks through all the songs without playing anything.
Can anyone help please?
Thank you

Thank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same.

TS1367 I am asking this question about my 27 inch iMac Desktop Computer. I normally use my Laptop and very seldom use the desktop but was going to download the new software earlier today. I could not wake it from sleep.

The other evening we had a storm and lightening hit a house a few doors from me. It jolted my chair but that seemed to be all here. I use my laptop most of the time but since there was a software download I went to my 27 inch iMac and could not wake it from sleep. The light on the keyboard is not lit either. I have this connected to a Battery Backup Power so do not know what has happened or what to do. When I push the power button to try to turn it on nothing happens. There is no shound, no video, nothing; however the disk drive that does my time maching backup has a light on it and the other things that are plugged into the battery power pack also have lights on them. The printer is on and says it is ready to print. Since I cannot boot it up I do not know what to do to even try to get it started. I did not know what would happen if I put the first start up disk in the external disk drive and try that or not. The internal drive is broken. I do not have any repair shops or apple stores around me at all less than 150 miles away and I am disabled with 24/7 help and oxygen so can not take it in. Are there any suggestions that anyone can give me. I have not been able to find any way to reset the backup battery pack either. It is a Tripp-Lite. Any help anyone can give will be greatly appreciated. Thanking you in advance for your time and trouble.
Jean

The other evening we had a storm and lightening hit a house a few doors from me. It jolted my chair but that seemed to be all here. I use my laptop most of the time but since there was a software download I went to my 27 inch iMac and could not wake it from sleep. The light on the keyboard is not lit either. I have this connected to a Battery Backup Power so do not know what has happened or what to do. When I push the power button to try to turn it on nothing happens. There is no shound, no video, nothing; however the disk drive that does my time maching backup has a light on it and the other things that are plugged into the battery power pack also have lights on them. The printer is on and says it is ready to print. Since I cannot boot it up I do not know what to do to even try to get it started. I did not know what would happen if I put the first start up disk in the external disk drive and try that or not. The internal drive is broken. I do not have any repair shops or apple stores around me at all less than 150 miles away and I am disabled with 24/7 help and oxygen so can not take it in. Are there any suggestions that anyone can give me. I have not been able to find any way to reset the backup battery pack either. It is a Tripp-Lite. Any help anyone can give will be greatly appreciated. Thanking you in advance for your time and trouble.
Jean

Updated to Premiere CC 2014 - Now getting Startup Error - Could not find any capable video play modules

I have a late 2013 MacBook Pro Retina with NVIDIA GeForce GT 750M 2048 MB.
Ever since the Premiere CC 2014 update, on launch, I get this error right after it shows "ExporterQuickTimeHost.bundle" loading (I tried removing this, but it still did it, so I don't think it has anything to do with the QuickTime plugin):
Adobe Premiere Pro Startup Error
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.
I never got this in the CC version. I have the latest CUDA driver: version 6.0.46 & GPU Driver: version 8.26.21 310.40.35f08
The computer is unusable for about 4-5 mins after this happens until it all clears up. This whole process takes up 7-8 mins!
This same thing also happens with Prelude CC 2014.
If anyone knows what's going on I would be very grateful.
Thanks, Maz

I found a solution that worked for me. Seems to be a permissions problem. Here's the solution I found (found it here: CC 2014 startup issues : Adobe Premiere Pro):
In the finder menu click and hold on the GO menu. Hold the option button and the User library will show up. Click the User Library.
In that folder go to preferences and find the adobe folder.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
Then lock the lock again.
Now go to your OS Hardrive and click on Users, your user name, Documents.
Find the adobe folder there.
Right click on adobe folder and click get info.
In the Sharing & Permissions section there should be three names.
All should say Read & Write next to them.
Unlock the lock, switch them all to read and write.
Then click on the little gear directly under the names or to to the left of the lock and in the pulldown click on "apply to enclosed items.
The lock the lock again.
Wait 1 minute. Then launch Premiere.
This fixed it for me.

HT204053 I have had to make a new Aplleid and password now i cant up-date any games or apps because they ask for the old password and ID

I have had to make a new apple ID because my other ID wont work and have tried everything my new ID and Password work perfectly but I cant up-date any games and apps now because they were under the old Id how do I fix this

Mad 15 wrote:
I have had to make a new apple ID because my other ID wont work ...
That's a shame.... you should have tried to Resolve the issue with your Original ID...
Because...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID

After updating my ipad2 to ios6 my favorite chat room is not working. They can see me but I can't see them.

Before I updated everything worked fine. This is thru safari on the full version of a website. Now after I enter my chat room and everyone can see me and what I type but I can't see them. I was on the phone with apple. 1st call, they had me empty cookies and cache, that didn't work. I did a hard reset? held the off button and the round button. that didn't work, but I was able to see one persons "hi" post. 2nd call they had me do a reset, thru the general in settings(I was also transferred to a supervisor which makes me think that I am the only one with this problem). I was able to see 5 people say hi, but still unable to see them after the intial.
I use to see the little pinwheel at the top left hand side next to ipad and the signal strength pinwheel all the time but now I don't see it doing that. While in the chat.
Any ideas. The supervisor sorta suggested tap-a-talk. But I didn't want to spend the money if I dont have to and Im not sure it would fix this..
I did notify the website the chat room is thru so they know also, but no answers yet.

Hi
Have you set the Quicktime settings, goto sys prefs/quicktime/streaming/streaming speed set what you get from your ISP go no higher then 1.5mbps(dont use automatic)
In ichats prefs click on video and change bandwidth limit to NONE.
Restart iChat.
Tony

After updating Itunes to 11.0.4.4 my sync will not work as it says there is insufficient space when nothing else changed?

I recently updated my iTunes to 11.0.4.4. After doing this, my ipod touch 4Gen will no longer sync as it gives me a statement about the system not having enough memory left to sync ["The iPod...cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 2.73GB required)"]. It has 7.96 GB free on a 32GB iPod. It synced just fine prior to the update and I did not add more than 7.96 GB of files to the library after updating iTunes. Please Help! This is a fustrating situation where I can not sync my music, or anything else for that matter, with this issue. Thanks in advance for all your help.

Illaas,
I tried the manual method. I was able to set the music/video to manual and then restarted the entire system. After restart, I re-attached the ipod touch to the computer. The sync automatically ran for everything that wasn't set to manual and it completed without a problem. I then reset the music/video to automatically sync and restarted the entire coputer/ipod set again. This time when I re-attached the ipod, EVERYTHING synced and there were no problems reported. I've never had to do this before, but I will keep it in mind if something like this happens again. Thank you for pointing me to the manual sync.

After updating to Yosemite 10.10.2, macbook air Wifi does not work. What to do?

I upgraded from Maverick to Yosemite in Nov 2014 & my mack book air 2011 model became slow. Yesterday after downloading & updating 10.10.2, Wifi does not work, it prompted Gatway Time out. Anybody can help please? Dr. Mostafa

Moreover I am to add, in the same network, windows PC Wifi works & more interestingly Macbook with Maverick also connects with the same Wifi, I mean to say this is the problem with Yosemite 10.10.2. Before updating on Sunday last, my Wifi was working nicely.

After updating my iphone4s to ios7, i cannot get my wifi to work, any ideas?

after updating my iphone 4s to ios7, i have been unable to access my wifi, i cant switch wifi on. any ideas?

That's because the forum rules state that surveys are prohibited.
I'm just suggesting that everybody take a good look at what is installed on their phone. Maybe remove all 3rd party apps (you can reinstall later) and reset the phone to see if the problems go away. At least that is a start. I think you will find that most people are not having problems.
Another suggestion would be to take the phone to your local Apple store (if you have one) and let them try to get it working for you.

After updating my MBP to firmware 1.1 my internet does not work anymore

Please help,
A couple of days ago my MBP asked me if I wanted to update to Firmware 1.1 and I did. I followed the steps like it said and when I restarted it my internet was not working anymore. I called my internet provider and they tried helping me but no luck.They gave me the codes and I tried to set up the PPP address and other codes.
I am using a DSL cable and a Ethernet connection.
Does anyone know how I could solve this?
Thanks!

Try resetting your iPad:
Double click the Home button. Slide up with one finger on ALL your apps to close them.
Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
This will reset your device without erasing data, apps or settings.

Have just downloaded the new iSO6 and now my facetime will not work. I have checked the settings and all looks fine. Any ideas on how to solve this problem?

Have just downloaded iSO6 to my ipad and now facetime will not work properly. It will take incoming but will not allow to make a call. Could anyone offer suggestions to the problem please?

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

After updating to the new browser, my password managing program could not work any longer. I had to go back to the previous version but was wondering when this can be fixed?

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