After updating to version 3.5.9 all websites send back a URL error. I end up having to do a system restore to before i installed the update to get ithe browser to work again. Any suggestions?

I've downloaded the update a total of three times now. Each time an error message saying that the webpage can not be found is the only thing that comes up no matter what page i try to access. I've tried to restart my computer, restart firefox, run windows 7 troubleshooter on the wireless connection all to no avail.
== URL of affected sites ==
http://

That is not the problem. When I enstall a new browser or updates for the one i have i temporarily uninstall the security program to ensure that there are no conflicts. Once the updates or new browser is installed i reinstall the security program and double check to make sure it has permission.

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I dropped my phone in the water and now it is not working. Any suggestions?

I dropped my iphone in the water and now it is not working. Any suggestions?

Turn it off and put it in a bag of rice for 5-7 days. You may get lucky.

I created a book using iPhoto, but the "Buy Book" tab seems to not work. Any suggestions?

I created a book using iPhoto, but the "Buy Book" tab seems to not work. Any suggestions?

First confirm that you can create a PDF file of your book as described in this Apple document: iPhoto '11: Preview a book, card, or calendar before you order or print it. Post back with the results.
OT

I am trying to put sound fonts into a playable format in garageband. I followed all of the instructions on the sound font help page for Garageband, but I still cannot play the sounds, or get them to show up. Any suggestions?

I am trying to put sound fonts into a playable format in garageband. I followed all of the instructions on the sound font help page for Garageband, but I still cannot play the sounds, or get them to show up. Any suggestions?

Sorry, I was confused by your profile signature showing "GarageBand (Mac) '11".
It is very similar in the newest GarageBand 10.0.2:
Enable Audio Units in the GarageBand Preferences > Audio/Midi.
Create a software instrument track.
Show the Smart Controls and click the button.
In the Info panel scroll, to make the Audio Units brick visible and click the "Instrument" control. Select "AuInstrument > Apple > DLSMusicDevice" and click it, to open the settings.
This should show you a panel, where you can select a Sound Bank. Does that show your sound font?

HT4623 I have a message on my ipad 2 which is stuck on the face of it stating regarding icloud backup. I missed the IOS update on my palm pre and I trying hard to get everything to work again. any suggestions?

my ipad 2 is stuck with an icloud back up message stating that it hasn't been backed up lately. Nothing I do will make it close or go away. Hotmail is y email account on my phone and icloud runs somehow through hotmail and since I missed the easy EOS update before the 26th of July I'm in trouble. Any suggestions?

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

Since updating to Mavericks I can't get a slideshow to work. Any suggestions?

Since updating to Mavericks I can't get slideshow to work - any suggestions?

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

I have an Apple AirPort Extreme Base Station (Simultanious Dual_Band) (MC340LL/A), and updated the software. After updating no devices can connect via wifi. Any suggestions.

I have an Appl,e AirPort Extreme Base Station (Simultaneous Dual_Band( MC340LL/A. After updating the software, no devices can connect via wifi.

As suggested in another discussion area, (AirPort), I reset the AEBS to factory defaults. On the TV, I went to >Settings>General>Network>Configure Wireless>Wireless Networks. I could then see the generic "Apple Network xxxxx" on the TV. From my MacBookPro, I verified that I could connect to the TV by launching iTunes and noting that the TV was now visible in the "Devices" menu. Went back to the AEBS and ran through the "Setup" routine. I did NOT use the "Previous Settings" but instead, saved the old settings profile, created a new wireless network and new settings profile and enabled WPA2 Personal encryption. I then went back to the TV and went through the "Settings" routine again (as noted above). This time, after entering my WPA2 password, the TV connected to the network and problem was solved. Thanks.

Using Iphoto on my iMac and unable to delete photos. Try all the different ways and they don't work. Any suggestions?

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Thanks,
Jim G.

Deleting Photos from an iPhoto Library:
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OT

I was trying to update my ipad operating system and I thought it was done but when I unplugged it from my computer the ipad has the apple logo and a long hollow oval under the logo and I can't get anything to work. Any suggestions?

I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?

Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc

TS1559 My wifi button on my 4s is dimmed and I cannot turn on wifi. I have reset network setting and connected to PC iTunes and got updated iOS software. Still doesn't work. Any suggestions?

My wifi button on my 4s is dim and I cannot connect to wifi. I have reset network connections and connected to PC iTunes and downloaded ios7.4. I restarted the phone and it still is not working. Any suggestions?

I have the same problem with my 4s too. Wifi is greyed out and won't switch on, plus Bluetooth doesn't work either. From what I can gather it's caused by either a broken or overheating WiFi chip. I'm planning to take mine to an Apple store to see if it can be repaired.

HT1386 I keep getting the computer unauthorized error even though when I authorize it, I get and "already authorized" notice. Any suggestions?

I had to get a replacement IPhone 5 and I rebuilt it using ITunes restore. Now I cannot sync it because I keep getting a "computer not authorized" message. When I authorize the computer, I get an "already authorized" message. Any suggestion on how to overcome this?

Hello,
Have you done all the steps in the Apple Related Article?:
http://support.apple.com/kb/ts1389

I used the Nik filter collection as a trial version on Elements 12 on MacOS10.9. When the trial was up, the purchased version is not allowed to work. Any suggestions. I've uninstalled everything aand cleaned out all the NIK files from the libraries.

I used the Nik filter collection as a trial version on Elements 12 on MacOS10.9. When the trial was up, the purchased version is not allowed to work. Any suggestions. I've uninstalled everything aand cleaned out all the NIK files from the libraries.

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HT4623 after updating to IOS 7 my phone is "freezing", I have to re start the phone to get it working again, any ideas

after updating to IOS 7.0.4 my phone is "freezing", I have to re start the phone to get it working again, any ideas

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
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Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
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Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

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I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

Hi,
It won't work with airplay, here is how I got it to work with OSX 10.9.4 fully patched;
you will need to use the serial cable to start the process:
In-brief Version:
0) Go grab the firmware update tool, the driver, and the scanner software
1) Turn off the firewall and antivirus (if you use it ??)
2) Update the firmware using the serial line
3) Reserve a static IP outside the DHCP range (using the MAC address of the printer) on your WAP server
4) Configure the printer to use a static IP through the front panel
5) Configure the printer WIFI with your SSID and net key through the front panel
6) Install the CUPS driver on your computer through the printer settings by specifying the static IP
7) Install the Scanner driver then go into the Control Center and add you computer and printer configuration
I generally use this kind of set up so that the printer comes back at the same place after a power failure in
the event that it has a crappy driver.
For those of you who need a little more help:
0) Turn off anti-virus and firewall software (it did seem to matter)
1) Go to the Brother Center and download 1) The firmware update tool, 2) the driver, 3) the scanner software
2) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; find the MAC address and write it down
3) Plug the printer in using the serial cable, it will auto detect and you will be able to talk to it.
4) Install the firmware update tool by double clicking on the dmg you downloaded
5) Update the firmware and the subfirmware (NOTE: this is a bit finicky -- you may have to unplug and replug it in a couple of times before it starts to talk with the device, after it starts the update process it frequently gives up in the middle, DO NOT unplug the device at this point, just select "retry" from the dialog and it will continue -- it will take about 15 mins or so.
6) Once the firmware is installed, go to your WAP server and look at the DHCP IP range; typically something like 10.0.1.2 to 10.0.1.200
7) If there is a capability to reserve an IP on your WAP server pick an IP outside the range in 6 (e.g. 10.0.1.201) and use the MAC address (from step 2) for the reservation... its fine if you don't reserve it -- this is an extra precaution -- just make sure you pick an IP outside the DHCP range
8) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; then set the IP address:
     boot method: static
     IP address: the address you chose in 7)
     mask: 255.255.255.0
     gateway: the IP of your router -- typically 10.0.1.1
8) Go to the front panel on the printer: tools -> wireless -> setup wizard -> let it find your network, select it, and enter your key.
9) Reboot the printer and check it connects to your wireless network
10) Go to the front panel on the printer, tools -> all settings -> print reports -> network configuration ; print the report and check the IP and MAC
are what you think they should be.
11) Go to your computer, bring up a terminal (applications->utilities->terminal)
12) Ping your printer to make sure its up and accessible -- type: "ping 10.0.1.201" (or whatever IP you used in step 7) and check you get a response -- not a timeout -- if it works disconnect the serial line and delete the (serial line) printer from the list of printers -- you won't need it anymore -- if not you screwed up somewhere along the line
13) Now the printer is on the wireless network, install the driver by double clicking the dmg. Then go to system preferences->printers & scanners
     click +
     in the add menu click IP
     enter your IP (from step 7)
     make sure the Protocol is IPP
     Name the printer and set its location
     Go to Use field, in the pull down menu select "Select Software"
     Go through the list and find the Brother MFC-9340CDW CUPS driver -- if its not there you screwed up installing it so go do it again.
14) Go back to the printer page -- select the printer, select Open Print Queue, then select Settings -- check the Driver Version is 4.1.0 -- if
it says 2 you are using the airplay version which seems to be buggered -- so you need to try again.
15) Go open a word document and print it -- smile you are nearly there
16) Install the scanner software by double clicking the dmg
17) Open the Control Center, under the Model: select Other
     Click +
     Select your printer
     Enter your computer name in the display name and click ok
18) Go into adobe Acrobat File->Create->PDF from Scanner (or whatever software you are scanning with)
19) Select "Brother TWAIN" from the scanner list -- if its not there you screwed up the scanner software installation -- go do it again
20) Put a document in the top of the printer and press scan -- wammo !
21) Turn back on your firewall (and antivirus if you have it -- why I can't imagine but what the ****)
22) Go ping the printer and make sure its still reachable (see step 12) -- if not you need to figure out what your antivirus is screwing up because the firewall is no problem
23) try printing and scanning again...
24) rejoice... your done.

After updating to version 3.5.9 all websites send back a URL error. I end up having to do a system restore to before i installed the update to get ithe browser to work again. Any suggestions?

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