After updating today: Everytime I try to sync, iTunes closes.
My daughter updated her iTunes to the latest version today. (7.6.2.9) Now as soon as I connect the phone to my computer a window opens up and says "iTunes has stopped working" Then iTunes closes. Every thing worked fine until this update. Do I need to uninstall and re-install? And what will I lose in doing it? Or is there a easier fix?
I'm not sure what the installer does for removing. Here is a link to an Apple support document for completely removing iTunes and its components. Once you do that, you should be able to reinstall iTunes.
http://docs.info.apple.com/article.html?artnum=305409
Here is another document that talks about the iPhone not being recognized in Windows.
http://docs.info.apple.com/article.html?artnum=305716
See if these two documents help you.
Similar Messages
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I updated my iTunes to 10.4.1 and now everytime I try to sync my iPhone 4 the program crashes and I cannot finish the process. It starts to sync without trouble, it finishes step 3 and syncs ok contacts, calendars, markers, notes but when it starts to sync the music it crashes I get a window that gives me this information:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: iTunes.exe
Versión de la aplicación: 10.4.1.10
Marca de tiempo de la aplicación: 4e4e1904
Nombre del módulo con errores: QuickTime.qts
Versión del módulo con errores: 7.70.80.34
Marca de tiempo del módulo con errores: 4e13ba08
Código de excepción: c0000005
Desplazamiento de excepción: 00146b30
Versión del sistema operativo: 6.0.6002.2.2.0.768.3
Id. de configuración regional: 2058
Información adicional 1: fd00
Información adicional 2: ea6f5fe8924aaa756324d57f87834160
Información adicional 3: fd00
Información adicional 4: ea6f5fe8924aaa756324d57f87834160
Is this normal in this version? What can I do? Or should I just wait for anew version of iTunes?i have had the same problem, souonds like a version issue, anyone know how to fix this issue?
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Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
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I have recently updated my iphone to 7.0.2, and i have also downloaded the latest itunes software but everytime i try to sync now, it tellms me to download th latest itunes software. What do i do?
Hi Azeem25,
Welcome to the Support Communities!
What version of Windows do you have on your computer?
You may need to update Windows first, and then try the download from the link below.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy -
After update today - 4 apple Tvs(in different rooms] cannot connect to apples server any longer?
Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP -
Hp Pavillion dm4
Lost audio after update today, 2nd effin time this has happened, **bleep**?Hm.. I never have problems with audio in Windows 7..
Just try this:
Please run the Sound troubleshooting tool by going to Control Panel -> Troubleshooting -> Troubleshoot audio playback -> follow the wizard to troubleshoot the issue.
Regards,
BBot -
I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes? I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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Everytime I try to sync my Ipod touch I et the following message 'cannot be synced An unknown error occured (13019). Can anyone help
Try here:
iTunes: Error 13019 during sync -
Everytime I try to sync my Ipad with my PC I get an unknown error message number -50? Can anyone help me?
this may be related: http://support.apple.com/kb/ts1539
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Why icannot export pdf file from other app to ibook (after update today)?. Please correct my problem.
iPad 2, iOS 5.0.1Why icannot export pdf file from other app to ibook (after update today)?. Please correct my problem.
iPad 2, iOS 5.0.1 -
ITunes wont run after update today says missing file msvcr80.dll
iTunes wont run after update today says missing file msvcr80.dll
tried to reinstall, nothing changed.Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.
What operating system do you have on your computer?
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Everytime i try to sync my music to my ipod touch, it always completely stops during the last stage. What can I do to get it to sync properly?
Have you looked here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
The link provides links for other Win OSs. If you are still having problems please tell us what OS and version you are running and what version of iTunes you have installed. -
Everytime I try to sync my mac calendar with icloud, the times get switched around and I can't retrieve them. Now I no longer know what time my appointments really are. I have to have my laptop with me in order to check my appointments?! This is driving me crazy. Can anyone help me fix this problem?
Thanks!I'm not sure what you mean by the times get switched around, but you migh check on both mac and device in the Time & Date section of preferences/settings to be sure they are both in the same time zone.
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everytime i try to sync on itunes the message "The iphone5 cannot be synced. A duplicate file name was specified" what do i do to rectify this?
Hi giggle chops,
Welcome to the Support Communities!
The article below explains why you may get this specific error message. Follow the instructions below to disable any third-party plug-ins by opening iTunes in Safe Mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
Symptoms
Add-ons, such as plug-ins and scripts, not manufactured by Apple (third-party) add features to iTunes or modify its appearance and behavior. Using these can interfere with how you use iTunes. For example, if you upgrade to a newer version of iTunes, your add-ons may not be compatible.
You see this alert while syncing: "... cannot be synced. A duplicate file name was specified."I
I hope this information helps ....
- Judy
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