After upgrade cannot input serial number

I cloned our existing 10.4.11 Tiger Server to allmost identical hardware to test the migration to 10.5.4 Server. After the upgrade through the install DVD, I cannot input anything at the first screens after the first reboot. Mouse is working, capslock light is working, I also can turn the volume up and down. But I cannot type and numbers or letters.
I tried different keyboards, different usb ports. I used the server assistent to upgrade, did it localy. Nothing worked. Everytime I come to the serial number screen, the keyboard stops working.

I just had this problem. What I finally did was install the admin software on another computer on the network and logged in remotely. I was then able to enter the serial number.

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Hi,
We are also facing the same issue when we try to upgrade the patch level to PL27 for one of our client. After few days of testing we found out that it seem to be a major bug in PL27 where by you will not be able to select most of the serial number after you sort the serial number table. You might need to try with different user or create another user which haven't apply the sorting as a temporary workaround method because we have try to remove the sorting but it cant be done. Thus, we create/try with different user without applying the sorting and it worked. To fix the issue permanently, you will need to revert the issue to SAP.
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cakong

I cannot find serial number to get into support

My keyboard isn't working. Locked out of computer. Cannot find serial number so I may contact support

Click here and follow the instructions.
(100798)

After I receive my serial number, I couldn't find the Acrobat 11 disc I purchased. Is there still a way to download the software online somewhere?

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Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
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Cannot find serial number on box nor cd sleeve. start guide says it begins with 1057 but neither the box nor the DVD has such a number I can't install it without that serial numebr where do I find it??

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After upgrade cannot input serial number

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