After upgrade HTMLDB 2.0, the browser can not launch MS words to view doc

Question

I create a page with an item to hold the file id in flows_files.wwv_flow_file_objects$. and use the htmldb_util.get_file(:P14_file_id) on-load before header process to allow user to view the documents under flows_files.wwv_flow_file_objects$ table.
When we are still in HTMLDB 1.6, the window would pop-up to ask for Open, Save or Cancel. When we click open, the window would depend on the file extension to lauch the Ms Words or Excel or Acrobat reader to view the file.
After we upgrade to HTMLDB 2.0, the window won't pop-up asking for open, save or cancel. Instead, it would open another Internet Explorer to try to read the file. Since the web browser could not read the MS words or excel, all of page display strange characters. I check the httpd.conf file and mime.type in the apache, everything looks fine with me. Could anyone provide me further information on the troubleshooting...

Answer 1

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Does any one have this issue before?
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Probably not because this is internal build so most of us don't have this version :)
I suppose that there is internal forum for questions like this.
Dario