After upgrade I have a black display showing only the mouse pointer
I just installed the Windows 10 Technical Preview on my Lenovo W540 laptop. The installation appeared to to go just fine and I did not see anything that should cause any issues. Now that it is complete, my display is black and I see the mouse
pointer on the screen. I can move the mouse just fine, but nothing else will display when moving the mouse. If I hit <ctrl><alt><del> then our domain banner page will flash on the display but I can't hit the OK button to get to
my login prompt. Has anyone seen this before? What can I do to resolve this issue? Any suggestions out there?
Wade Preston
I just connected remotely to the Applicaiton log files via computer management. I see that the LogonUI.exe application is failing. I have attached the log for this error. Anyone know what to do with this error or how to fix it?
Here is the log:
Log Name: Application
Source: Application Error
Date: 10/2/2014 11:07:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BF03500KL.baldwin.corp
Description:
Faulting application name: LogonUI.exe, version: 6.4.9841.0, time stamp: 0x5413b9b7
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a
Exception code: 0xc0000005
Fault offset: 0x000000000003645a
Faulting process id: 0x1244
Faulting application start time: 0x01cfde5b066a2697
Faulting application path: C:\WINDOWS\system32\LogonUI.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: 44725ffb-4a4e-11e4-95d5-54ee7501cb36
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-02T16:07:55.000000000Z" />
<EventRecordID>48596</EventRecordID>
<Channel>Application</Channel>
<Computer>BF03500KL.baldwin.corp</Computer>
<Security />
</System>
<EventData>
<Data>LogonUI.exe</Data>
<Data>6.4.9841.0</Data>
<Data>5413b9b7</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.1</Data>
<Data>4d5f034a</Data>
<Data>c0000005</Data>
<Data>000000000003645a</Data>
<Data>1244</Data>
<Data>01cfde5b066a2697</Data>
<Data>C:\WINDOWS\system32\LogonUI.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR100.dll</Data>
<Data>44725ffb-4a4e-11e4-95d5-54ee7501cb36</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Wade Preston
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