After upgrade my iphone 4 to IOS6, sound doesn't work correctly

After upgrade my iphone 4 to IOS6, sound doesn't work correctly.
During a phone call, there is no sound. But if I turn on the speaker, there is sound. itune works fine since it's on the speaker.

Dear All
i have done the same activity ( buy a new iphone 4 -> upgrade to ios5 - > configure email) with success-
than when i start to move the contacts from old mobile to iphone (using the microsim) i receive the same crash
in disgnosis e use i saw 2 dump with this title 'latestCrash-Preferences.plist and LatestCrash.plist. in each file the date is the same and i read:
Exception Tyle: EXC_CRASH (SIGABRT)
Exception code: 0x00000000, 0x00000000
Chrashed Thread: 6
in thread 6: name: Dispatch queue:
com.apple.addressBookUI.ContactsSettingPlugin
and thaan a lot of data.
Have you any idea?
thank in advance
Fabio

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