After upgrade to iOS-6.1 not connecting to itune / apps store
last night i have upgrade my phone and after that its not connesting to apps store / itune.
delete, then re-input your mail accounts.
Similar Messages
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Server will not connect to itunes, app store, google drive, etc.
MacBook Pro, mid 2012, running Yosemite. I posted here because these problems started after upgrading to Yosemite, so maybe it's specific to that, not sure.
I seem to have a few interlinked problems. I solved a problem with kernel_task taking over 100% CPU usage and preventing an internet connection by getting rid of my Norton/Symantec security suite as well as TunnelBear. However, there seems to be a residual problem, as nothing seems to be connecting to the server.
I can surf the Internet no problem; it's things like iTunes (which crashes every time I try to open it), the App Store (which is a grey slate saying "cannot connect to app store"), and Google Drive (which doesn't sync) that are having connection issues.
I actually first noticed this problem after downloading Pacifist to extract the 'coreaudiod' launch daemon (which got destroyed in one of my previous fixes, long story), but it won't work until I can connect to the App Store and get a Mac OS X installer.
I am self-teaching as I go here, so I don't know much about this (and don't have any Mac tech support where I am unfortunately) and could use the help.
Here's what EtreCheck has to say, fwiw:
EtreCheck version: 2.0.6 (91)
Report generated 6 November 2014 18:31:35 GMT-3
Hardware Information: ℹ️
MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:46:7
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (511.05 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.pharos.notify.plist Support
[running] com.pharos.popup.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.tunnelbear.mac.tbeard.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 Support
Safari Extensions: ℹ️
Norton Internet Security (Disabled)
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% Google Chrome
4% AppleIDAuthAgent
3% WindowServer
0% Google Drive
0% GoogleTalkPlugin
Top Processes by Memory: ℹ️
344 MB Google Chrome
153 MB Google Chrome Helper
137 MB Finder
137 MB Google Drive
129 MB WindowServer
Virtual Memory Information: ℹ️
750 MB Free RAM
3.97 GB Active RAM
2.80 GB Inactive RAM
1.06 GB Wired RAM
4.34 GB Page-ins
135 KB Page-outsIf you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Hi all,
after the upgrade to iOS 7.02 on my 4s I don't receive push notifications any more.
Instead I am getting the meassage "Connect to iTunes to use push notifications" all the time when I am selecting whatsapp, facebook messenger, or any other messaging service. In addition iMessage isn't working any more.
I have connected to iTunes but this didn't change a single thing.
Is there any idea of how to fix this without re-installing a backup which I don't have?
Some threads are suiggesting a re-install of the upgrade but I don't know how to do this.
Thanks for your help all!I am beginning to wonder whether there isn't some weird problem with that Home button.
Try this: Settings > General > Accessibility > AssistiveTouch = On
This will place a button on the iPad's screen.
You can move this button anywhere on the screen.
This button gives you - amongst many other things - a soft Home button.
To turn your iPad on, you can use the Sleep/wake button or move a small magnet across the bezel of the iPad where the volume controls are.
If you use the magnet, then: Settings > General > Lock / Unlock = On
Now should not need to press the Home button anymore.
If this method allows you to use your iPad without a hitch, then suspect hardware problems with the Home button. -
After upgrade to ios 6 email not connecting
Hi
after the upgrade all my e-mails (gmail, exchange, hotmail...) it keeps saying that is connecting and nothing happens, the new email are not being downloaded.
I tried through 3G as well as the wifi , the same problem
I reset the network connection, and it seems it worked for that moment, and then after that it goes back to connecting.
is there anyone out there who has a solution
thank youdelete, then re-input your mail accounts.
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TS1814 Iphone 5 is not connecting to the App store
Iphone 5 is not connecting to the app store. I am using a verizon iphone 5 with 64 gig IOS 6 and latest ITUNES, Itunes works fine. When I try and get apps I get an error that I can not connect to the app store server
You can look thorugh this article for help
Can't connect to the iTunes Store.
There have been some issues being reported with connecting to the iTunes and App Stores in the past few days as well so it may be something on Apple's end that is causing the problem for you. -
Not connecting to the app store
I can not connect to the app store!
Trying to update apps but it just hangs, with no way to continue.
This is a wifi only ipad.Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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Can not connect to the app store
Hi all,
I hope one will be able to give me more help than the apple support team.
I've installed the update on my two computers.
On the IMac it is working fine in several account.
On my MacBook Pro, the app is stuck on"Can not connect to the app store".
I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
Nothing happens.
If somebody has some clue?
Thanks in advance.
arnoHI and welcome...
Download and install the v10.6.6 combo update available here.
http://support.apple.com/kb/DL1349
Then repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US
Carolyn -
HT4061 I can not connect to the app store
I can not connect to the app store help!
Try this website:
http://support.apple.com/kb/TS1368 -
I can not connect to the app store using my iphone 5
I can not connect to the app store using my iphone 5. When I first got it I was able to-but not since???
Please helpCome on guys. Help me out. When I click on the app store icon, it'll just go to a blank screen. The only time there is anything on the screen is under the updates tab. Then it just says no updates found. I can not browse apps or search for them. It just goes to blank screen
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My I pad 2 will not connect to the App Store suddenly even though the log in details have not changed.
It will also now not play anything in I player, or you tube?
Help! Please!could it be because it does not have a connection to the Internet ?
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HT4623 My passbook will not connect to the app store. How do i fix this?
My passbook will not connect to the app store. How do i fix this?
I got the same error... the trick didn't fix it... but I don't think it has to.
I already have had the current American Airlines app and happen to be flying later today. I was in the app to view my boarding pass and it gave me the option to add it... clicked to do so..
and now that boarding pass is in Passbook!
While it's frustrating not to be able to see all the apps available that support passbook via that connection that isn't happening... and apps that support passbook don't seem to have the keyword 'passbook' to come up in a reg itunes search.. Apps you have and apps you want that you know support passbook are all you need. I initially thought had to download special passbook apps or something - not the case. Just grab the apps you want normal via the iTunes store - and those that support passbook allow you to add the cards and passes and such to it.
Hope this helps. -
My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!I am also having the same issue. Please help!
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TS1702 Unable to connect to iTunes App Store.
I am unable to connect to iTunes App Store.I am sent to purchase free installs?
Hello there, Changeer.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT1689 Fater upgrading to IOS7, I can not connect to iTunes and App Store
After upgrading my iPad2 to iOS7 Ican not connect with iTunes and App Store
Problem foud: date and time settings (general settings) was set to "not automatically adjust". Changed it to automatically and the right date and time appeared. This solves the connection problems !
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