After upgrade to Windows 8.1, ipod nano 7th gen not recognized

/after upgrading to Windows 8.1, ITunes does not recognize my ipod nano 7th gen. I have uninstalled and reinstalled ITunes but no luck. I have gone through all steps in troubleshooting, but it still doesn't recognize it. Help!

Hi cindywindy,
If your iPod Nano is no longer recognized in iTunes after a recent system upgrade, you may find the following article helpful (apologies if you have already seen it):
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

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Ipod nano 7th gen not recognized by iTunes. Windows

My ipod was working fine until a couple months ago. Now whenever I hook up the ipod to the computer I get an error message saying an ipod has been detected, but it could not be identified properly. I've tried restarting the computer, deinstalling & reinstalling new iTunes, but to no avail. Help!

In same boat. Mine wont even charge. Now fully dead. I have a number of different USB sources. Ipod doesn't recognize it is plug in.
Ever since I got ipod has been detected, but it could not be identified properly.
But trying to solve my problem Found most people solved there issue with holding on/off and sleep buttons at same time for few seconds to reboot. Didn't work for me.
Might for you.

Ipod nano 7th gen not recognized by itunes

how is this fixed

This came from another thread, but worked for me. Problem is with newest iTunes 4.62 and Windows 8.1. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

My iPod Nano 7th is not recognized by my ASUS 11.6 mini PC with Windows 8 and IE 10. Any suggestions? Thanks. Lily

My iPod Nano 7th is not recognized by Windows 8 in my ASUS 11.6 mini PC with IE 10. Any suggestions? Thanks. Brownalex

Hey Brownalex,
I'd follow the steps in this article if your iPod nano doesn't appear in iTunes and also doesn't appear as a disk drive in My Computer:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
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IPod Nano 7th Gen not appearing in itunes

My ipod nano 7th gen is not appearing in itunes, either the new one or the old. it is registered on the computer, but I can't access it through itunes. It was woring a few weeks ago. I have Windows 8 and the newest itunes.

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I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

IPod nano 7th gen not recognised in iTunes using Windows 8.1

I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports) I get the following error message from iTunes:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
I've been through most of http://support.apple.com/kb/TS3218 and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above. Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
Any ideas how I can get iTunes to recognise my 7th gen nano? I'm not sure if this is a Win8.1 problem or iTunes.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

Help: iPod nano 7th gen not syncing with iTunes or Windows XP.

Please help !
When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

Hey VandanaR,
Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

IPod Nano 7th gen not turning on but recognized by iTunes and Windows

My two-month old 7th gen iPod Nano is not turning on. I've reset and restored it using both Windows (My Computer) and iTunes and have downloaded the and installed the latest version of iTunes. It was working fine and now just will not turn on. It is being recognized by Windows as a removable disc and by iTunes as an iPod that I can sync data onto.
I've tried the 'hold the power button for 5 seconds' trick to try to manually reset it, as well as other variations with pressing down on the power and menu keys simultaneously. The iPod is new, ordered online and the nearest Apple Store is over 2 hours away from where I live.
Please help?

Hello, M.Ram.
Thank you for visiting Apple Support Communities.
I understand that the screen on your iPod nano is black, but is recognized by iTunes. Take a look at the troubleshooting article below as it may provide some troubleshooting steps that may help. However, if the issue persists, see the section labeled Issue not resolved.
iPod nano (7th generation): Hardware troubleshooting
-Jason H.

Ipod nano 3rd Gen not recognized by itunes or windows 7

USB device not recognized.
things I have done
put Ipod in disk mode still didn't recognized
My Ipod Classic 6th Gen works fine
It shows 3 Mass Storage Device
when I plug in Ipod nano 3rd gen it shows unknow device
have deleted Mass storage devices and Apple Moble Devices
unpluged computer from wall
nothing solving problem
I also tried it on my laptop its not being recognized
my wife Ipod nano is doing the same thing as mine
its got to be the software download from itunes because it has worked on all previous versions.

I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

IPod nano (4th gen) not recognized by iTunes 11.1.3

I have an iPod nano (4th gen). After upgarding iTunes to v 11.1.3 (MacBook Pro) I get the follwoing message:
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.
Unfortunately, I restored to factory settings, which erased everything, but each time I connect the iPod I get the same message.
It must be an issue with compatibility because I get the same message with my wife's iPod (same gen), but hers syncs just fine on her iTunes (v 10), and I get the same message using two different USB cables.
So now my iPod is essentially empty (factory settings) and as good as a paperweight unless there is a way to get iTunes to recognize and sync. If I could get past the error message, I suspect it would be easy to sync automatically or manually.
Any help would be appreciated.
Thanks

Hi JMfromMN,
Thanks for using Apple Support Communities. If your iPod isn't recognized by your computer, this article may help:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Since your wife's iPod displays the same behavior omn your computer, it sounds like the troubleshooting for the iPod itself (which you've largely already done anyway) can be skipped.
Cheers,
- Ari

After upgrade to Windows 8.1, ipod nano 7th gen not recognized

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