After upgrading from Win7 to Win8 Premiere Pro hangs on loading ExporterAVI.prm during start up

I've researched this problem extensively online and via the Adobe forums. The problem seems to have a multitude of causes and solutions, none of which worked for me. The only thing I haven't tried is a complete reformat and reinstallation of my OS which seems a rediculously drastic solution for what seems like a bug with either PP CS6 or Win8.
Also, as far as I can tell, I haven't made any other changes to Premiere whatsoever since the upgrade.
Thanks in advance for any help you can offer.

Yes, I've tried re-installing twice, but to no effect. I've tried every solution I could find online (and there were many) short of reformatting and reinstalling my OS, and nothing has worked.

Similar Messages

  • Choppy, distorted audio on Portege Z930 after updating from Win7 to Win8 64

    Just wanted to share an info with you which cost me some time to work out, regarding the audio playback on a Portege Z930.
    When I got my brand new Z930-14L, it was running Win7.
    I tested everything like you do when you get a new machine and it all worked fine - including audio playback.
    When I updated to Win8-64 from the CDs that came with the computer, still everything seemed to work fine and I had not changed any driver or setup.
    However, after a couple of minutes, the audio playback detoriated. It got choppy, distorted, interrupted, stuttering and I was shocked.
    Funnily, as soon as I turned my attention to the computer again, playback was OK again - though no screensaver had come up and no power save mode came up in such short time. I knew it was no hardware issue (because it worked under Win7), it was not a driver issue (because the first 5 minutes the sound was immaculate), it was not a ground loop (as many have suggested) because that sounds differently.
    Thanks to another forum, I found out that it is actually the combination of Windows Defender, Win8-64 Pro and the audio driver that causes this. If the device is idle for some minutes, Defender thinks its a good idea to use the idle time to scan the SSD drive - causing inteference with the audio playback. Of course, you cannot simply disable or switch off the central antivirus process, which would kinda ruin the whole point. :-)
    _So I installed Kaspersky suite on the machine (which automatically disables the Windows Defender) and the issue was gone!_ This is probably the only time that installing an antivirus suite FIXES an issue. :-)
    BTW, this is probably not limited to this particular antivirus product, just play a bit with Defender.
    Best, Yuppie

    >So I installed Kaspersky suite on the machine (which automatically disables the Windows Defender) and the issue was gone! This is probably the only time that installing an antivirus suite FIXES an issue.
    Thank you very much for sharing this details here in the community.
    I guess information could be useful for others who have such similar sound problems.

  • After upgrade from Win7 SP1 to Win10, HDMI is not recognised

    I recently upgraded my Envy 14 from Win7 sp1 to Win10, after that my external monitor is not recognised (connected via HDMI port), I tried reinstalling the drivers from recovery manager but that did not help. 

    Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have read your post on the HP Support Forums. I understand that since your upgrade to Windows 10, you are having an issue using the HDMI on your Notebook.  Here is a document I found for you called HP Notebook PCs - Troubleshooting HDMI Display and Sound Issues. Please use the information in this document to check your settings and to troubleshoot specific problems. Are you getting any specific error messages?I understand that it is not working for you via HDMI, but are you getting one of either the sound or the video?Did you happen to try another HDMI cord?  Please follow these provided troubleshooting steps, re-post and let me know how everything went. Thank you!Have a great day!

  • Thinking about upgrading from elements 10 to premiere pro.

    I currently have elements 10 and would like to upgrade to premiere pro. Would my saved edits on elements 10 work in premiere pro?

    Hi Lynzije,
    lynzije wrote:
    I currently have elements 10 and would like to upgrade to premiere pro. Would my saved edits on elements 10 work in premiere pro?
    If you have a Windows based computer, then yes, it is possible: Adobe Premiere Pro Help | Importing sequences, clip lists, and compositions
    Thanks,
    Kevin

  • Upgraded from Win7 to Win8 and getting errors. Any way of going back? U410

    Hey guys,
    I just recieved my Ideapad U410 today and I was so psyched! I'm going to a seminar tomorrow, and since this is my only laptop, I really want it to work, so I can use it tomorrow.
    Anyway. I figured that I might aswell just upgrade to Windows 8 right away, so after using the computer for maybe half an hour, I pay for Windows 8, and just do the install through the Windows 8 offer.
    Windows 8 gets installed, and now I just keep getting errors. First of all, the Energy Management program didn't work and kept popping up everytime I restarted the computer. I downloaded a new driver for it, which seemed to fix it.
    At the same time, a pop-up from Dolby Home Theater keeps popping up, telling me to install a valid driver. I've tried installing one, but either I didn't find the right one, or it just didn't work.
    Then my WiFi starts going mental! After restarting the computer, it doesn't connect to the WiFi. It just sits there until I right click it to go into "Open Network and Sharing Center", and then it just hangs until I try to close the window. More hanging...... then the window closes and boom! I have WiFi! 
    The WiFi also started getting slow. Now I have read about the WiFi issues, but my computer was manufactured on 8/25/12, so there shouldn't be any! ....right???
    I'm now thinking of doing a clean install of Windows 7 to get it to work, but I'm hopelessely confused about how it works now that there's an SSD drive in it too. I'm used to just being on an old desktop with ONE harddrive, not all this fancy new stuff
    So......... basically what I'm asking is:
    - Is there a way to get my Windows 8 to work? Fixing the WiFi "hanging" and the Dolby Home Theater error?
    - Am I safe from the WiFi issues since my computer was manfufactured on 8/25/12?
    - Is there a guide that can show me how to do a clean Windows 7 install? Or maybe even get it back to how it was when I first recieved it?
    Any help is GREATLY appreciated, guys! Thanks in advance!!
    Philip
    EDIT: Picture of my upload speed being much higher than my download speed. Looks like I'm affected by the terrible WiFi too. http://speedtest.net/result/2359883449.png

    Sorry, Apple does not support downgrading.
    As to apps disappearing, it's not uncommon for apps to be removed from the app store. I have a couple of games that I play that are no longer available.
    Did you install 8 'over the air'? If so, research into doing a restore. Use a computer to back up your device and then reinstall iOS8 via a computer, and then restore your data from the backup. Sometimes a clean install clears away glitches caused by over the air installs.
    If you just wish to express your frustration to apple, on the lower right corner of this page is a 'contact us' link. Send them feedback and let them know.

  • Win10 wlan fails after upgrade from Win7

    Worked fine on Win7Upgraded to Win10.The WLAN key on the keyboard in now orange, even while booting or in BIOS setup.Device Manager shows the Broadcom WLAN device is active and functioning. Networking can't find the adapter- has an X in the Wi-Fi connect window.Network troubleshooter says to turn on WLAN via switch or keyboard. Since the light on the key is always orange, is it a BIOS issue?WLAN settingss shows WI-FI as Off. You can't change the state to on. (Works fine on my ProBook 6460 on Win10, but that was a clean install.) LAN adapter working fine. I tried an older Win8 driver set from the HP Website. No difference.

    No one else having this issue?It's really strange , since device manager says the driver is installed and happy. The F12 key just turns Flight mode on/off -- makes no difference to WLAN working.I even remove the Broadcom WLAN adapter and replaced it, to make sure the connection was good. I hate going back to Win7.

  • I upgraded my PC from Win7 to Win8 and installed itunes, when I plug my ipod in it wants to erase it as its sync'd to another PC.  How do I fix this a I dont want to loose my playlists?

    I upgraded my PC from Win7 to Win8 and installed itunes, when I plug my ipod in it wants to erase it as its sync'd to another PC.  How do I fix this a I dont want to loose my playlists?

    The iphone is not a storage/backup device.  The sync is one way - computer to iphone.  The exception is itunes purchases:  File>Transfer Purchases
    Copy everything from your other library/computer, or your backup copy, to your new library/computer

  • After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

    After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?
    The issue is they type but there is 2 second delay when it appears in the field.
    Windows 7 64bit

    I see, I misread your reference to Reader 11 to mean you were using Acrobat 11, but it looks like it worked out anyway.
    The base-14 fonts are special in PDF because they are guaranteed to be available even if they are not embedded. If you select a non-base-14 font for use with a form field, the entire font usually gets embedded, since each glyph it contains has to be available for use with the field. This can take up a lot of space if you do this a lot, and the space isn't reduced if you change back to a base-14 font later because the internal reference to it is not removed. This is caused by the bug I mentioned.
    In your case, however, the entire font doesn't get embedded because fonts like it (e.g., large asian fonts with a lot of glyphs, Arial Unicode) would take up too much space if fully embedded. If it did, a 100KB PDF could bloat to 20MB with that one change. Instead, users are expected to have such fonts installed on their system, which is why you were prompted to install the font pack. This despite the fact that the font was not actually used by anything in your document, it was simply the orphaned reference to it that triggered this. This should get fixed in Acrobat eventually so this type of thing doesn't happen again.

  • Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

    My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

    try and Reset the System Management Controller (SMC)

  • No sound after Windows 10 free upgrade from WIN7 on G71-340US laptop with IDT CODEC.

    After free upgrade from WIN7 to WIN10 my laptop no longer has any sound (with internal or external speakers). I have tried uninstalling IDT driver and allowing Windows 10 to reinstall the driver through scan for HW changes - still no sound. I would appreciate any guidance or fixes for this problem. Thank you.

    I am happy to report I now have sound on my G71-340US laptop. After further trial and error troubleshooting I found that there is an app called IDT PC Audio (aka IDT HD Sound) installed on my laptop by HP (OEM) I think. While I'm not exactly sure what this app's function is it appears it is related to activating IDT HD Codec drivers functionality. Somehow I decided to look in Task Manager - Startup and saw this IDT PC Audio listed. I clicked on disable and then a minute later clicked on enable. After I did that, as simple as it appears, I now was able to hear sound both on internal and external speakers. This is the first time I heard any sound since upgrading to WIN10. I have checked it several times by re-booting my laptop and each and every time I now have sound. I'll continue to test this through the week and see if it continues to be OK. Meanwhile, I thought I would share this potential fix (or workaround) with all concerned. Perhaps others will find this useful and provide me your feedback. Keeping my fingers crossed! PS. BTW, if anyone out there knows what IDT PC Audio is by all means share your knowledge. I am curious why this app doesn't appear more often in the forum posts and how it may relate to the WIN10 upgrade. Sorry, but I don't recall what prompted me to look at Task Manager - Startup but I'm glad I did. It's great to hear sound again!

  • CS4 unable to encode videos after upgrading from CS3

    CS4 was unable to export and encode a video after upgrading from CS3.  The error message indicated the the file could not be found.  To fix this problem do the following.  Create a short cut to adobe premiere pro (executable program) named "Premiere"     Then place the short cut in the folder C:Program Files/Common Files/Adobe/dynamiclink    After doing this my version worked fine.

    The problem mainly occures when one then removes the CS3 version of Adobe Premiere.   I have found a tech note on this problem at:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407106&sliceId=2

  • After upgrade from 10 to 11

    After upgrade from adobereader 10 to 11 I can't open pdf files always windows detect a problem with acrobtrd32.exe and it has to closed. Win Error 3716
    I forgot using Windows XP 32Bit ServicePack 3

    this is the error for "installer":
    Process: Installer [3011]
    Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
    Identifier: com.apple.installer
    Version: 3.0 (276)
    Build Info: Installer-2760000~1
    Code Type: PPC (Native)
    Parent Process: launchd [103]
    Date/Time: 2009-10-12 10:22:40.713 +0200
    OS Version: Mac OS X 10.5 (9A581)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000feec
    Crashed Thread: 12
    this is the error for "final cut pro":
    Process: Final Cut Pro [3030]
    Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
    Identifier: com.apple.FinalCutPro
    Version: ??? (???)
    Build Info: FCPApp-905291121~12
    Code Type: PPC (Native)
    Parent Process: launchd [103]
    Date/Time: 2009-10-12 10:30:09.469 +0200
    OS Version: Mac OS X 10.5 (9A581)
    Report Version: 6
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000001, 0x000000008fe0105c
    Crashed Thread: 0
    Dyld Error Message:
    Symbol not found: kPrivateTundraFileWritingOptionsKeyDontValidateTimeCodeWhenWriting
    Referenced from: /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks/MIO.framework/Versions/A/MIO
    Expected in: /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
    this is the error for "software update":
    Process: SoftwareUpdateCheck [498]
    Path: /System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateCheck
    Identifier: SoftwareUpdateCheck
    Version: ??? (???)
    Code Type: PPC (Native)
    Parent Process: launchd [430]
    Date/Time: 2009-10-09 14:24:01.678 +0200
    OS Version: Mac OS X 10.5 (9A581)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000004
    Crashed Thread: 1

  • Reinstalling Elements 11 after upgrading from Windows XP to Windows 7?

    Any idea how I can reinstall Elements 11  (Premier and Photoshop) after upgrading from Windows XP to Windows 7?

    Download from
    Download Photoshop Elements products | 13, 12, 11, 10
    Download Premiere Elements products | 13, 12, 11, 10
    Install then enter your serial number.

  • After  I saved my project in Premiere Pro, a few hours later I can't open my project anymore, what can I do?

    After  I saved my project in Premiere Pro, a few hours later I can't open my project anymore, what can I do?

    We need waaaaaaay more information. Here's the stock request for info to provide: FAQ: What information should I provide when asking a question on this forum?
    And here are essential particulars:
    Win or Mac? Exactly which version?
    Version of Premiere Pro -- the exact number as shown in the About box.
    What exactly happens when you try to open the project? Do you get an error message? Does Premiere crash? Hang?
    How exactly are you attempting to open it? By double-clicking on the project file? By launching Premiere and selecting the project from the list of recently opened ones? ...
    Can you create a new project?

  • Elements 5 will not start from the windows old file after upgrading from vista to win 7

    Elements 5 will not start from windows.old after upgrading from vista to win 7

    Ideally there should not be any impact of OS change, but officially PSE5 is not supported on Win7.
    What exactly happens ? Can you see the processes running in Task-manager?

Maybe you are looking for

  • Viewing External Hard Drives on both PC Mac and in Parallels.

    If someone could give me a clear answer on how to use an external hard drive b/w my Mac, Parallels and my work computer (PC) that would be most helpful. I bought a external hard drive overseas and was having no problems with it on a PC but when i bou

  • Exit Code: 6 on Install of Elements 13

    I got this error code after uninstalling elements 13 and trying to re install.  It says: Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1601

  • IPhone 4 iOS7: Playing music over bluetooth, short dropout during mp3-id-transfer

    After upgrading my iPhone 4 to iOS7, i have a little problem with the music-player. I use it, playing music in my car over Bluetooth. Everytime a new song starts, I have a short dropout while my iPhone transfers the MP3 tag to my car's soundsystem. I

  • [SOLVED] .bashrc on framebuffer (outside X)

    outsinde X the root bash doesn't seem so listend to /root/.bashrc so I dont have a colored promt there and also cant change my LC_MESSAGES language. What can I do to change that? Thanks in advance. Last edited by miro279 (2010-11-09 17:45:27)

  • Message Types for respective Modules

    Hello All, Could you please let me know how we can determine the message type and idoc types for respective Modules based ont the description. Example FICO i.e. Invoice or etc. Thank you. Regards, Dinesh