After upgrading Itunes 8-1 can no longer connect to internet

My wife updated to Itunes 8.1 and immediately lost her wireless internet connection and cannot get it back. I am posting this message on her behalf. She called Apple support and Jeremy told her this could not have happened and it could not be an Itunes problem. When she cannot get connected, she clicks on Windows diagnostics and gets the message "Network adapter Broadcom 802.11g Network Adapter is experiencing driver or hardware related issues." However, in following directions from this Window, she finds that her drivers are up to date and she has the correct TCP IP versions, whatever that means. She uninstalled Itunes, but this has not helped. Tried plugging into the modem hardwire, but still no Internet. Any help would be appreciated.

I just got off a 30+ minute phone call with an Apple Support rep about this. I'm getting error -3256. The rep was patient and tried hard to solve the problem, but was basically clueless. I have a case number and was encouraged to call back tomorrow to speak with a product support specialist.
This stinks. AirTunes is my primary way of playing music from my computer. With no obvious way of rolling back to iTunes 7, this is a big deal.

Similar Messages

  • I just upgraded to Yosemite and can no longer connect to the WIFI  any suggestions

    I Just up upgraded to Yosemite and can no longer connect to internet - any ideas?

    I have the same problem after loading OS X 10.10 Yosemite on my MacBook Pro (Late 2008).  Wi-Fi (Time Capsule) connects OK, then I open Safari and it waits for a minute and then gives me a message that it can't load the page because I'm not connected to the Internet.  The Wi-Fi is fine.  When I run the network analysis, it shows that everything is fine up to the Internet; the dots are red after that.  I have another MacBook Pro (Retina, Mid 2012) and it loaded and runs with no known problems (so far).  I am writing this message on the Late 2008 MacBook Pro, so you can see that there is no problem with the Internet connection.  It is a Yosemite problem.  My iPhone and newer MacBook Pro connect with no problem.  I loaded Yosemite TWICE, then ran the Disk Utility and fixed some disk permissions but there were no other problems identified.  Restarting after reloading Yosemite and the same problem is there.  Restarted after running the disk utility and fixing disk permissions and it still can't connect to the Internet.  Same problem.  Does anyone have an idea how this might be fixed?  What's going on?  Thanks for your help.
    Update:  Air Drop also doesn't work.  Thanks.

  • After upgrading to Maverick, I can no longer access iTunes Store.

    Hi,
    After upgrading to Maverick, I can no longer access to iTunes stores. The layout for Mac AppStore also doesn't display properly. Perhaps the most annoying part is when I need to access secure website (even google.com), where I need to authorize the certificate. My current connection is behind proxy, but have no issues on all this issues before upgrading to Maverick. Please assist.

    Hello segordon21,
    Thanks for using Apple Support Communities.
    To move voice memos to your computer please follow the steps from the iOS 8 Help below.
    Move recordings to your computer
    You can sync voice memos with the iTunes library on your computer, then listen to them on your computer or sync them with another iPhone or iPod touch.
    When you delete a synced voice memo from iTunes, it stays on the device where it was recorded, but is deleted from any other iPhone or iPod touch you synced. If you delete a synced voice memo on iPhone, it’s copied back to iPhone the next time you sync with iTunes, but you can’t sync that copy back to iTunes a second time.
    Sync voice memos with iTunes. Connect iPhone to your computer, then in iTunes select iPhone. Select Music at the top of the screen (between Apps and Movies), select Sync Music, select “Include voice memos,” and click Apply.
    Voice memos synced from iPhone to your computer appear in the Music list and in the Voice Memos playlist in iTunes. Voice memos synced from your computer appear in the Voice Memos app on iPhone, but not in the Music app.
    Move recordings to your computer
    Take care,
    Alex H.

  • After upgrading to iOS7, I can no longer send or receive texts that aren't iMessages.

    As the title indicates: After upgrading to iOS7, I can no longer send or receive texts that aren't iMessages.
    The text conversations are still there; you can see that I used to be able to text anyone. But now I cannot.
    I have followed several different fixes suggested in these forums, I have Restored my phone, I have Reset Network Settings, I have Reset All Settings, I have checked settings on several friend's phones. But I still cannot send or receive texts that are not iMessage texts.
    This seems like a pretty big deal. People text more than they call. And I now have a phone that cannot text very many people.
    It is so frustrating. I have spent so much time trying to get it to work.
    Grant Huhn

    Hello and Welcome to Apple Discussions ...
    I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
    If Mail is open, Quit Mail.
    /Users/YourName/Library/Preferences/com.apple.mail.plist
    Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
    Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
    Carolyn

  • After upgrade itune 10.5 can not report problem in app purchase in app purchase

    after upgrade itune 10.5 can not report problem in app purchase in app purchase

    I as well have this issue, on some past purchases it does allow me but others it links to apple support??***

  • I recently installed itunes update and can no longer connect to network nor internet

    I recently (sept 2013) installed itunes update and can no longer connect to a network nor internet wired /wireless. I know it is not the gateway as other devices work. Please help. I am not very knowledgable so exact instructions will be most helpful.

    Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
    Good luck!

  • TS2776 After installing iTunes 11, we can no longer sync our iPhone and iPad devices with Outlook 2007 or 2010.  We are trying to install iTunes 10 to replace iTunes 11. Anyone have a fix for this?

    Since installing itunes 11, we can no longer sync to our Outlook 2007 and 2010 calendars (there may be other Outlook files included in this syncing problem). Using the iCloud is not an option as it does not support Vista OS.  We are trying to reinstall iTunes 10.7, however; that is not going particularly well, either. Does anyone have a proven solution for this mess?

    FYI: It seems it was a network problem with my WinXP PC. After complete deletion and new installation of XP and iTunes my iPhone will be recognized correctly, Wifi synchronization works (mostly) fine.

  • Can no longer connect to internet w/ cell signal - advice?

    Hi, all -
    I can no longer access the internet using a cell signal on my Droid 3. Everything was working fine until about a week ago, but now I get no 3G signal at all and only one or two bars. When I turn on the WiFi, I have no trouble accessing the internet. I can make calls with no problem, but cannot access the internet or my apps.
    I have tried the following, but I am still not getting a usable wireless signal:
    ·        -  Restarted device several times
    ·       -  Turned “airplane” settings on and off
    ·        - Removed battery, replaced it and restarted
    ·        -  Dialed *228, then option 1 to activate service
    ·        - Dialed *228, then option 2 to reprogram service
    Does anybody have any other ideas? I REALLY do not want to use the "nuclear" factory reset option unless absolutely necessary!
    Thanks in advance for any help!

        dmiller28, being without data is very difficult! Your efforts are greatly appreciated and you are on the right track with the troubleshooting steps. Have you tried checking the network settings in the device? To do this you will go to: menu>settings>wireless and networks>network mode and check if it is set to CDMA. Otherwise the next step is to do the factory reset which will be the last resort option. Keep us posted, thanks! 
    WiltonA_VZW
    VZW Support
    Follow us on twitter @VZWSupport

  • IMac G5 isight Can No longer connect to internet over Airport

    I have an iMac G5 that has been working fine on my Airport Extreme wireless network for 3 years. Suddenly, I can no longer access the internet over my Airport connection. The computer is on my local Airport network wirelessly (I can access it from my laptop and share files). I can connect to the internet from 4 other computers connected to the same wireless Airport network (2 MacBook Pro's, 1 Powermac G4). In addition, if I connect my iMac to my laptop via a twisted pair ethernet cable and turn on internet sharing on my laptop, my iMac can connect to the internet. All systems are running 10.5.5 and no firewalls in place. I checked my internet preferences and they have not been changed from what they were before when it was working. DOES ANYONE HAVE ANY IDEA WHY SUDDENLY IT STOPPED CONNECTING TO THE INTERNET OVER MY WIRELESS AIRPORT CONNECTION?

    I have just experienced the same situation. Everything was working fine and now I can't connect to my airport from my macbook pro. I also have an iMac G5 working perfectly well on the same airport.
    Could it be a latest update that has caused the problem?

  • After upgrading to Yosemite I can no longer upload to Facebook

    Hi,
    After I upgraded my macbook pro to Yosemite a couple of days ago I can no longer upload photos to Facebook.
    After choosing the files and uploading I'm prompted with this message:
    Sorry, something went wrong.
    We're working on getting this fixed as soon as we can.
    Go Back
    I do everything the same as before I upgraded, and when I use my mac mini which is still on OS X Mavericks I upload without an issue.
    Would appreciate your assistance

    What  happens when you try?

  • After upgrading to ios7 i can no longer send pictures via whatsapp?

    after i upgrading to ios7 i am no longer able to send media via whatsapp, is anyone else having this problem or know how to fix it?

    I did what I have been doing all along.  I didn't have any problems until just recently.  I went to camera roll, clicked on email photo, entered the address and sent.  This has worked in the past but is not working now.  I can send emails but I can't send photos.  I have been having trouble on my computer with mobileme and not sure if this has anything to do with my sending photos on my iphone.
    Thanks for responding and any help you can give.  I will take a look at page 122 of the iphone ios4 guide.

  • After upgrade to OS5, I can no longer sync to my Outlook calendar

    I recently upgrade to OS5 but now I can no longer sync to my Outlook calendar, any advice?

    I have this problem too, only I now have Firefox 9.0.1.
    I don't know what the developers are doing to Firefox recently, but it makes me want to switch to another browser. Please make it work like it always used too. There were never this kind of problems when you were "thinking" about and fully testing each update.

  • After latest itunes update i can no longer drag songs using home sharing.

    Previously, I was able to open home sharing between my husband (his mac) and my computer (pc).  But after the itunes software update on my pc, the ability to import and drag songs is gone.  I have done it many times before.  I see the home sharing library and can browse through it.  But can't take any action with it.  Can't import to library or to ipod. 

    With your iPhone connected and selected in iTunes, in Summary pane, select Manually manage music and videos.

  • After upgrading iTunes - some files can't be located !!!

    I've upgraded iTunes just recently
    before updating, i had no problem playing my Robbie Williams music
    now - all of them have the '!' + Can't be located when i try playing them.
    90% of the music have plays fine though !
    Technical:
    I've opened the "iTunes Music Library.xml" and found my non playing music:
    wont play:
    file://localhost/C:/Users/[MyName]/My%20Music/iTunes/iTunes%20Music/Music/Robbie%20Williams/The%20Ego%20Ha s%20Landed/02%20Millennium.mp3
    will play:
    file://localhost/C:/Users/[MyName]/My%20Music/iTunes/iTunes%20Music/Robbie%20Williams/The%20Ego%20Has%20La nded/03%20No%20Regrets.mp3
    the difference is the "Music" folder... a folder i've never used !
    i've tried doing a seach-replace to correct the error - but somehow iTunes will revert my change everytime i open iTunes !!!!!
    W-T-F !
    HELP !

    XML is an industry-wide standard. Your comment about Apple devleopers is extremely funny.
    Apple didn't formulate it!
    The ITL is proprietary, on purpose.
    If you are bent on editing the XML file instead of moving the files to the folder where itunes is looking for them, understand 3 things:
    1) itunes does not normally use the XML file to populate its library. It uses the ITL. That's why your edits are never showing up.
    2) If an ITL file does not exist, itunes creates a new, blank ITL file to use. itunes won't open without an ITL file.
    3) If an ITL exists that itunes can't use, it then looks at the XML file as a backup.
    If you want to edit your XML file and have itunes use it, then you need to damage the ITL file.
    Close itunes.
    Open the ITL file in notepad, select all the data in it, and hit delete. Save it as a 0-byte file.
    Open itunes. It will creat an ITL file by using your edited XML file, since hte ITL file cant be used, but exists.
    This will lose your Date Added metadata.

  • After upgrade of ODBC I can no longer put user/pass in the user field .

    I have a .bat file that I run on a regular basis (many times day and night). It runs a software package that accesses my Oracle database thru ODBC. I can only give the package a "DSN" name. I have no way to supply a userid or password. I used to put the userid/password in the "User ID" field when setting up the DSN. Now that I have installed the 8.01.57.00 version of ODBC for Oracle I can no longer do this. Can anyone tell me how to hard-code the password into the DSN?

    General warning: Oracle frowns upon putting passwords into DSN's for obvious security reasons. Storing passwords in plain text in known (or knowable) locations, particularly on Windows boxes, is discouraged.
    However, if you really want to do this, you'll need to edit the registry. Go to
    HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INI\<Your DSN Name Here>
    And assign the "Password" key a value.
    Justin

Maybe you are looking for

  • Firefox 4.0 forces dGPU, kills battery life

    Hi guys, Not sure if anybody else has noticed this problem, but since Firefox 4.0 was released, it has really impaired my MBP's battery life. Besides the egregious use of memory (which isn't a OSX problem as it does it on Windows 7 too), I noticed my

  • 404 error on iPad and iPhone

    I have an old site converted from GoLive to Dreamweaver. There is a password protected area on the site. The script for the password was created with GoLive and imported to DW. When trying to access the password protected page on iPad or iPhone there

  • Number pad not working

    My the number pad of my keyboard stopped working...well I can still use clear =  / * - + and Enter but no numbers...This is really annoying when I am doing data entry.  Can anyone help.  Has anyone found a solution.  I read some where you can hit the

  • Editing LR Web Pages

    I used photoshop to make a web site and the pages make sense in Dreamweaver. But the LR pages aren't anything I can make sense of. The images look like they are stacked on top of each other. Have others been able to successfully edit LR web pages? Su

  • Change Portal Domain

    Hi, I have installed SAP Enterprise Portal 6.0 SP2 I can access the Portal with the URL http://ispci:50000/irj. Now I would like to change the domain to something like http://ispci.xyz.com:50000/irj Can anyone please let me know how do I do this ? Al