After upgrading software music will not play

I upgraded the iOS software to the 6.1.3 version and now everytime I try to play music it will shuffle through the playlist and never play anything. Could someone please tell me how to fix this? I restored the ipod back to before the update was done but this did no good and I don't want to reset it in fear of losing all the purchases on it. PLEASE HELP!!!!!!!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          

Similar Messages

  • Have Ipod Touch 2nd Gen. I noticed that my music will not play alphabetically anymore. Don't know exactly when this occured. I checked all my settings so doesn't seem to be that.Apple no longer is upgrading this unit..Thank u for your help.

    Have Ipod Touch 2nd Gen. 64 gig. I noticed that my music will not play alphabetically anymore. Don't know exactly when this occured. I checked all my settings so doesn't seem to be that.Apple no longer is upgrading this unit..I use windows XP but don't believe this is an issue since i have read posts saying this is not the problem..right now am converting my higher bit rate music to see if that changes anything. I also turned off my unit and the next thing am going to do is a restore if this doesn't work. Anyone find a fix for this yet? I also see that this is not a unique problem to Gen 2 units and is occuring on newer units as well..thank you all for any advise...

    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

    My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?

    An exclamation mark means that it doesn't know where you moved the music to.  To fix this, click on the exclamation point and when it asks you to browse to the location where you moved it to, use the normal commands to go up and down folders in your external drive until you find the song.  Repeat as necessary.

  • My music will not play since upgrade to ios6.1

    my music will not play on my iphone 4s since upgrade to ios 6.1

    done that thanks, it is only the music loaded prior to the upgrade new purchases are ok.

  • My music will not play after it gets to a certain volume. It works fine if i turn it up loudly however when i turn it down past a point it will not work and the music wont play.

    My music will not play after it gets to a certain volume. It works fine if i turn it up loudly however when i turn it down past a point it will not work and the music wont play.

    If in settings, music, volume limit is off then restart your phone first. Hold the home and off button down until the apple symbol comes up.

  • Music will not play from iTunes during a slideshow that is run from flickr. ATV says turn on homesharing...it already is on!  HELP!!!!

    Music will not play during a slideshow launched from Flickr.  After choosing music and starting slideshow, the screen says "loading" and it never stops.  Under the computers section it says, turn on home sharing in iTunes on the computer with the music library.  It is on but apple tv wont recognize it.  I've signed out and signed back in over and over and home sharing is on but music wont play.  Is this a bug with flickr?  Music will play when i launch a slideshow from the iPad but it doesnt have as many cool options for slideshows as flickr does.  I want the flickr slideshow to play with music!!!  Grrrrrrrr!!!!!  Can anyone help???   

    ok, major miracle.  it is now working.  here is how i fixed it, and it was a stroke of luck to even find this.  opened iTunes, went to edit, then to preferences.  box pops up, went to the sharing icon and clicked share my local library on my local network.  then scrolled down and checked all the boxes that were applicable.  for the heck of it i went through all the other headings to see what else might be hiding from me.  i never thought this would do anything but went to ATV, selected flickr, chose some music and wa-la....its playing.  also, under the computers heading, it still does not show my iTunes library but clearly its there someplace.  oh well, it works...i'm happy!  your reply inspired me to keep working so thank you for that! 

  • I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate.  Why is this please help.

    please help, someone that doesn't have the savay on moving music from an old pc to a new pc.  Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC.  This is very frustrating.  Thank you

    It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
    You shoud find that the FindTracks script is able to repair the links in your library.
    I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
    tt2

  • How come my music will not play without wifi??

    How come my music will not play without wifi??

    It happens when you download from two or more different Apple IDs often. It says you must waut 90 days before you can play it without wifi. So in 90 days, try to download again.
    Good luck!

  • HT1766 My 4s keyboard appears to be in silent mode ( no clicks ). Also music will not play without headphones. Any help?

    My 4s keyboard appears to be in silent mode ( no clicks ) but ringtone sounds ok for incoming calls. Also music will not play without headphones plugged in. Any help? 

    Just what I expected . Not a single **bleep**ing responce. Nokia you are pathetic.

  • IPod Touch: music will not play

    Music will not play, podcasts will. When I press play on a song or playlist it goes straight to pause & will not play. I have reset it but no luck. Any thoughts??

    I'm having the exact same issue. Did you have any luck in getting your problem resolved? If so, can you share how to fix?
    Many thanks,
    T

  • My purchased music will not play on any of my devices.  It is there but it will not play.  Please help.

    My purchased music will not play on any of my devices.  It is there but it will not play.  Please help.

    Try deleting and redownloading the music.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Music will not play on new iPod touch (5th gen.)

    Some music will not play on my brand new (5th gen.) iPod touch. I see a "play" arrow blinking next to the battery icon. Any clues on what the problem is?

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music amd resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have new iPhone 4s and music will not play I can pull my So we are totally on one water filtration system and the other one has been taken down?music up and hit the play button and it dose nothing!

    I have new iPhone 4s and music will not play I can pull my music up and hit the play button and it dose nothing!

    Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
    And, just out of curiosity, what doe water filtration systems have to do with this?
    Best of luck.

  • My music will not play on an iphone 4

    My music will not play on my iphone 4. It has the play symbol at the top right corner of my iphone but it is not showing the time elasped of the song and you can not hear anything. The volume is turned up and it is not on vibrate. the ringer works and the speaker and microphone works fine. any ideas why my music will not play?? Thanks for any help!

    If you plug in headphones can you hear the music?
    Try cleaning the dock connector and the headphone jack, does this make a difference?

  • HT1567 I have the volume control symbol in the center of my iPad all of the time.  My music will not play and the volume remains off.  When I try to increase the volume manually it statics and will not maintain a volume level.  Thanks

    I have the volume control symbol in the enter of my iPad all of the time.  My music will not play and when I try to increase the volume manually, it statics and will not maintain a volume level.  Thanks

    Try resetting the iPad by holding down on the sleep and home buttons until the Apple Logo appears on the screen. Ignore the red slider if it shows up. You will lose no data.

Maybe you are looking for

  • How can I get around iPhoto's inherent organization???

    OK, I admit, I am extremely anal about how my photos are organized. I like them in a standard folder hierarchy (year/event/photos), but iPhoto doesn't allow me to do that. I don't want to have rolls and tags. I have been using Canon ImageBrowser for

  • How do I purchase an additional licence for Adobe Acrobat X Pro?

    Hi, We purchased this software a few years ago for use by two members of our staff - we now need the software to be available to a further member of staff, and so I need to know how to purchase additional licences so that they can use the software at

  • How to adjust klick area of buttons in video playback control skins?

    Hello, I am far from a heavy flash user (yet), and try to figure some really basic things: I've adjusted the SkinOverPlayStopSeekMuteVol_ skin (under a new name, of course) that comes with Flash CS4 in the FLVPlaybackSkins/ActionScript 3.0. I've alre

  • Query works but not in a funtion

    i have this query... select sum(amount) from here and there where id=myid and mydate =desireddate... works flawlessly... but when i put this query in a function and pass on the parameters does not work... function looks like this..... create or repla

  • Change TS Labview Server from Labview OI?

    I have tried the NI recommended way to select the LabView server programatically from TestStand which works fine e.g.  RunState.Engine.GetAdapterByKeyName("G Flexible VI Adapter").AsLabVIEWAdapter.SetServerInfo(LabVIEWServer_RTEServer, "C:\\Program F