After upgrading to 20.0.1, my mouse scrolling speed is slow

I've just updated to 20.0.1 from 19.0.2 and suddenly, the speed of my mouse scrolling has decreased dramatically. When I tried other browsers, it was usual/normal speed but for firefox, it was very slow (i.e around 5+ lines decreased).
I have looked at one of the recent post about this problem (https://support.mozilla.org/en-US/questions/948356?esab=a&s=mouse+wheel+scroll&r=0&as=s) however, even setting mousewheel.enable_pixel_scrolling to "false", it didn't revert back to normal/usual speed.
FYI, this is without smooth scrolling. I don't use this feature due to personal preference.
Help would be appreciate it.

I had a similar problem where it seemed like smooth scrolling was always "ON". Whenever I moved my mouse scrollwheel for 1 notch, the page only scrolled for a few pixels. So it looked like smooth scrolling was enabled somewhere even though it was set to "OFF" in Firefox options.
It turned out that it was a Logitech extension that was causing the problem, more precisely Logitech SetPoint software which was smoothing the scrolling and overriding Firefox's settings.
So if you have a Logitech mouse and Logitech SetPoint software installed, go into Firefox menu Tools -> Add-ons, then click on "Extensions" on the left and then find Logitech SetPoint entry and DISABLE it. I did that and scrolling was then back to normal, as configured within Firefox settings.

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    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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  • Slow login, bundle, polices after upgrade 10.3.1 t0 10.3.4

    We had 10.3.1 running on servers and workstations with little problem, after upgrade to 10.3.4 we now have over all slow login around 5min then the app launcher will take another 10-30 min to display contents. if you try to zac ref we are getting multiple errors on workstations. the most common is "Unable to refresh the system settings"
    LOG FILE TAKEN FROM WORKSTATION
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [Settings Module] [] [System.Web.Services.Protocols.SoapException: There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
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    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
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    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ Exception: There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c] [] []
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    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://hhs-fs2.cabe.k12.wv.us:8443/...etting-lookup/ ] [] []
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    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://ccboe:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://ccboe.cabe.k12.wv.us:8443/ze...etting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://10.32.0.10:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://southside.cabe.k12.wv.us:844...etting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://10.33.152.6:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [Marking IP Location https://hhs-fs2.cabe.k12.wv.us:8443/...tting-lookup/: Bad] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [Unknown Exception] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
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    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
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    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
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    and later in log
    [DEBUG] [02/10/2012 09:09:53.010] [1384] [ZenworksWindowsService] [4] [] [ZMD] [] [Soap Utility: KeepAlive is read from registry. KeepAlive = True] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [RegistrationManager] [] [Service Error. code: -28, message: StandardDataModelException: 97196118b079824580cd8a12b7c4a45c] [] []
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    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [ZMD] [] [Getting Session Capability] [] []
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    I am able to ping the server using it's dns name.
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    Start with a ZDC report on all of your Servers.
    The ZDC Tool can be found on Patchfinder with the other patches.
    This can help identify issues such as missing or incorrect files.
    On 2/10/2012 9:26 AM, dmilam wrote:
    >
    > We had 10.3.1 running on servers and workstations with little problem,
    > after upgrade to 10.3.4 we now have over all slow login around 5min then
    > the app launcher will take another 10-30 min to display contents. if you
    > try to zac ref we are getting multiple errors on workstations. the most
    > common is "Unable to refresh the system settings"
    >
    > LOG FILE TAKEN FROM WORKSTATION
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [] [System.Web.Services.Protocols.SoapException:
    > There was an error looking up the settings for
    > 97196118b079824580cd8a12b7c4a45c
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [] [ at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [ERROR] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [SettingsModule.SettingsRefreshError] [Unable to
    > refresh the system settings from
    > https://10.35.144.11:8443/zenworks-setting-lookup/ service.] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ZMD] [] [GetCurrentURIFromConnectMan - URI is bad
    > https://10.35.144.11:8443/zenworks-setting-lookup/ trying to find
    > another one] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [FindNextContent()] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ badUri:
    > https://10.35.144.11:8443/zenworks-setting-lookup/] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Exception: There was an error looking up the
    > settings for 97196118b079824580cd8a12b7c4a45c] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://hhs-fs2.cabe.k12.wv.us:8443/...etting-lookup/ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.35.144.11:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://ccboe:8443/zenworks-setting-lookup/ ] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://ccboe.cabe.k12.wv.us:8443/ze...etting-lookup/ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.32.0.10:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://southside.cabe.k12.wv.us:844...etting-lookup/ ] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.33.152.6:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Marking IP Location
    > https://hhs-fs2.cabe.k12.wv.us:8443/...tting-lookup/: Bad] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Unknown Exception] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [There was an error looking up the settings for
    > 97196118b079824580cd8a12b7c4a45c] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Marking location
    > https://10.35.144.11:8443/zenworks-setting-lookup/ Bad at the request of
    > module settings] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Setting location name
    > https://10.35.144.11:8443/zenworks-setting-lookup/ to status Bad] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Exception causing location name
    > https://10.35.144.11:8443/zenworks-setting-lookup/ to be marked Bad:
    > System.Web.Services.Protocols.SoapException: There was an error looking
    > up the settings for 97196118b079824580cd8a12b7c4a45c
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    >
    >
    > If you do a zac cc and then zac ref. you loose all the device
    > associcated bundles and policies and receive
    >
    > WORKSTATION LOG shows
    >
    > [DEBUG] [02/10/2012 09:09:52.261] [1384] [ZenworksWindowsService] [4]
    > [] [WebService] [] [Server returned a valid response from
    > getZoneConfiguration(), but one of the ZoneConfigurationType.Items
    > objects is an error. Code = -104 (Closest servers failure); Message =
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    >
    >
    > and later in log
    >
    > [DEBUG] [02/10/2012 09:09:53.010] [1384] [ZenworksWindowsService] [4]
    > [] [ZMD] [] [Soap Utility: KeepAlive is read from registry. KeepAlive =
    > True] [] []
    > [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4]
    > [] [RegistrationManager] [] [Service Error. code: -28, message:
    > StandardDataModelException: 97196118b079824580cd8a12b7c4a45c] [] []
    > [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4]
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    > service: Error in the application.
    > at
    > Novell.Zenworks.Registration.RegistrationManager.U pdateStatus(Boolean
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    > [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4]
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    > service] [] []
    > [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4]
    > [] [SessionManager] [] [GetSession called with SessionID: 999] [] []
    > [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4]
    > [] [ZMD] [] [Getting Session Capability] [] []
    >
    > THEN System setting error again.
    >
    > I am able to ping the server using it's dns name.
    >
    > not sure where to go from here any help would be appreciated.
    >
    >
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.

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