After upgrading to any version after 11.0.06 we are experiencing grey screen / empty window with opening .PDF's from network locations.
While using Onbase, we have a custom app that will call an attached .pdf ( from a network share) and open it within a separate IE window/ process, since upgrading beyond 11.0.06 ( 11.0.07, 11.0.08 and 11.0.09) we have are starting to experience grey screens and 103:103errors after letting the window sit for <2:00 minutes. We have tested all version of reader beyond 11.0.06 and have experienced the same results. We have added the network location to the whitelist and have it listed as a trusted location. We have also tested in IE 8 and 10 with all current cumulative Microsoft patches for IE, and still no luck. If we put 11.0.06 back on the machine the issue is no longer present.
Has anyone else experienced this issue or have any suggestions to correct this issue in the current 11.0.09 version?
Please try following steps:
1. Open Reader.
2. Go to Edit -> Preferences.
3. Select category - Enhanced (Security)
4, Uncheck "Enable Protected Mode at Start up" option.
Regards,
Anoop
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