After upgrading to Imac updating Iphone and Ipad I can no longer sync in Itunes
I have newly upgraded to IMac and love it! I also traded in my IPad to IPad Air and updated my IPhone from 4S to 5C. When I was using a Windows PC I had all my gadgets synced to ITunes (this includes a MacBook Pro and two IPods, Yes I'm hooked). Now I can no longer sync any of my gadgets to ITunes on the new IMac.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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EDUCATION: Updated to new iPad iOS - can no longer sync with computer
I recently updated all of my class iPads (36) to the new iOS.
Now I can no longer sync them with the ONLY computer they have ever been sync'd with. I get a message that the iPad is "now associated" with another device (which it is NOT). I have never used Absolute App Manager, etc, just used VPP to sync.
HELP please.
Thank you
=(Hi KChanOHS,
Hmmm… that is strange. Are you using the latest version of iTunes on your computer? If not, update it. Did you restore any backups from iCloud on any of these? Maybe with a different account?
I would troubleshoot this iTunes similar to how I would troubleshoot Apple Configurator… on a Mac OS X computer I would confirm that I'm logged on to the computer (not just iTunes) with the same account used when I set up the iPads… I would check file and folder permissions in my home directory to make sure I had read/write access to everything under /Users/<yourusername>… maybe even run a permissions repair using Disk Utility to make sure everything with the OS is running properly… beyond that, I don't know what else to try. I'd be tempted to back everything up, wipe the iPads clean, and start over. I knot that's not a "good" option, but if I could no longer sync I'd be tempted to start over.
On another note, we are coming up on summer vacation for students which is a good time to reevaluate processes and make changes. I often make a list of things I want to change with my deployment and implement them during school breaks. I recommend using Apple Configurator instead of iTunes to manage your classroom set of iPads. It is designed to manage multiple iPads whereas iTunes is more designed for a single user/device. Here are some links:
Apple Configurator (free download)
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Apple Configurator Guide
http://help.apple.com/configurator/mac/1.0/
Apple Configurator Video
https://www.youtube.com/watch?v=uVTyagtC8N8
Hope this helps!!
~Joe -
I have updated my ipod touch but i have to update iphone and ipad 1 and ipad2 . How can I save the udated software in order to avoid teh time for downloading it again each time
Even though the downloads are for the same iOS version number, they are different downloads and you can't use an iPod iOS update to update an iPhone or iPad etc. The iPad 1 and iPad 2 are also different downloads. So you will need to download different updates for your iPod Touch, iPhone, iPad 1 and the iPad 2.
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My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
With iOS8.1 I can no longer sync my iTunes MAC playlists to my iPhone! I purchased a song on Itunes store and put it into a playlist on my MAC. When I sync (as usual) with my iPhone, the playlist no longer updates to include the new song (i.e., playlist stuck at 16 not 17 songs)... yes, all devices are authorized... If I turn on HOME SHARING it will work, but the moment you disconnect, everything goes away... What is APPLE doing?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
After updating numbers and pages I can no longer copy multiple cells from numbers and paste and match style to pages. I used to be able to select multipule cells in a row (such as company name, address, etc.) then paste and match style on to a pages letter. I found the paste and match style option in the edit menu, however it will only work one cell at a time. Before the update is was working great.
For diagnosing purpose thy the procedure in a new user account and see if it works there. You create a new user account in the System Preferences > Accounts. If it works in the new account it is probably a corrupt plist file that needs to be deleted.
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On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store any advice
Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph -
My iPad 2 will no longer Sync with iTunes on my computer. It tells me to Restore which I don't want to do as I may lose valuable information from my iPad. My wife's iPad 2 and my ipod still Sync OK. How can I overcome this?
Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard. -
Since upgrading to Yosemite on my Mac airbook I can no longer sync my outlook 2011 calendar on my iPhone through iTunes??!!
Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer -
Upgrading to 4.2 iphone and ipad error "network connection timed out"
When trying to upgrade both ipad and iphone to 4.2 the download runs then stops with error message "network connection timed out" and says try again later. I have downloaded movies that take over an hour so I know it is not just time. I have trying turning off firewall and virus as well as empting cache and still no results. really believe it has something to do with windows 7 settings. any ideas?
I was having the same problem and after several weeks of technical support they basically gave-up and suggested I try installing Kaspersky KIS 2012 (not yet released, but available on their ftp download site as a "current version").
Anyway, I installed it and now I can update my iOS on my iPhone and iPad. Voilla! However, Kaspersky claim that this is not a common problem. Yeah, right!
If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
1) Download v12 (2012) from the ftp site here:
ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
2) Disconnect from Internet (doh!)
3) Stop Kaspersky (right click on the "K" in the tool tray and select "Exit")
4) Uninstall Kaspersky from the Control Panel (Programs / Add-Delete Programs)
5) Reboot after uninstalling old version
6) After rebooting, install KIS/KAV v12 (2012)
7) When it prompts for install key, re-connect to the Internet and enter the key code (usually on the back of the envelope the original installation disk is in). The key code for earlier versions should work (at least it did for code with KIS 2010, two versions earlier).
8) Reboot when done
Finally, if this works for you (or anyone else), please post here, since Kaspersky seems to think it is very rare case that it worked for me... ha! -
After 7 months of flawless performance, my allpe airport extreme wi-fi stopped working for my iphone and ipad. I am not very computer savey. Can someome help me?
Thank you,
George NDo you mean that only your iPhone and iPad stopped working! while other devices (Pc, laptop, etc..) still works?
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Since latest upgrade why does my iPhone and iPad battery usage seem greater?
Following the latest upgrade (April 2014) the battery usage on both iPhone and iPad is greater than before (50%+ in one day). Any ideas why or do I need to close anything?
Hi Irfromgbr,
For battery troubleshooting, please check out the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
And for extending your battery life, the following article has good suggestions:
Batteries, iPhone
http://www.apple.com/batteries/iphone.html
Thank you for using Apple Support Communities.
Nubz -
I have inherited my partner's old iPhone and iPad. I have successfully created a new iTunes account and got my user name and passwords accepted on both devices. However, I don't know how to change the user details for iCloud on the iPhone. I have done it (I think!!) on the iPad but would appreciate any help for getting my details for iCloud onto the iPhone so I can start sharing photos between the two devices.
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
I just updated my iPad to IOS 7.02 and unfortunately can no longer sync with my MacBook running OS 10.5.8. I'm wary about updating to Lion as this may cause any number of apps on my Macbook not to work at all or malfunction. Also my MacBook is 5 years old, and I was thinking about purchasing a new computer. I would like to decide when rather than be forced though. Does anyone have any suggestions for a work around? At the moment I do not subscribe to the cloud, and it looks like that is the only way I can back up my iPad now.
Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard. -
I have a Netgear WNR2000 router and an Edimax EW-7438RPn wifi range extender. I have gotten the range extender to work well with my MacBook Air, however, while my iPhone 3Gs and iPad mini can pick up the wireless signal from the range extender, they cannot get to the Internet through it. No IP Address, Subnet Mask, Router, or DNS appear in the details on either the iPhone or the iPad mini. How do I get the iPhone and the iPad to connect to the Internet. It seems that the problem is with the iPhone and iPad, since the MacBook Air works just fine with this set up.
Junglemania,
Go into the setup page of the EW-7438RPn. Go to Wireless Advanced Settings. There is a WMM settings. Make sure the WMM is enabled.
This may help you out.
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