After upgrading to iTunes 10.2.1.1 my iPhone 3G won't sync on my winXP computer.

How do I work around this problem. I get three error messages. They include: 1) The iPhone (name) cannot be synced. A folder was specified instead of a file. 2) The iPhone (name) cannot be synced. A duplicate file name was specified. 3) The iPhone (name) cannot be synced. The required file cannot be found.
If there is no solution can I roll back to a previous version of iTunes? I'm gravely concerned I am going to loose all my purchases.

This may or may not help, but worth a try...
Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Similar Messages

After upgrading to iTunes Match Genius Icon Gone on iPhone

After upgrading to iTunes Match Genius Icon Gone on iPhone
So I upgrade and uploaded/matched all my songs to iTunes Match. Everything seems to be fine, except I noticed I don't have the genius functionality on my iPhone. Basically the little atom icon is missing. Does anyone have a solution for this problem.
Thanks
Chike

This is what works for me.
I do this once: I keep quite a bit of music loaded on my iPhone using the normal sync process with my Mac (via USB cable) prior to turning on iTunes Match (...let's me listen to at least some music even when disconnected from the net, like when on a plane). And then I turn iTunes Match back on (and leave it turned on) and it gives me access to the rest of my music library from iCloud when I have network access (3G or Wifi) for normal listening using my whole library over Match.
I start playing a song on my iPhone (one that doesn't have the iCloud icon)
I click the home button (physical button on iPhone that closes the Music app)
I then double click the home button (opens the task manager at the bottom)
Quit Music (press/hold on the Music icon in the tray until the little red circle with an x appears to quit the app)
Then restart Music (tap the Music icon on my iPhone home screeen)
When the Music app restarts, it opens to the last song playing. if it was one of the songs downloded to my iPhone, it has the litlle atomic symbol again and I can create a genius playlist from it.
FYI: you can enable/disable iTunes Match on the iPhone without affecting songs loaded on your iPhone (even though it says it'll replace your iPhone library, the songs are still there if you enable/disable again). Settings>>>Music>>>iTunes Match on/off.

After updating to iTunes(12.1.0.71), my iPhone 5 won't be show up on iTunes

I just updated iTunes to the newest version-12.1.0.71 (Feb 2 2015) and after updating, my iPhone 5 won't be show up on iTunes at all.
It charges and shows up on my computer, so whats the problem? I've restarted both the iPhone and the PC.

Hi Guys,
Below is the solution which has worked for me. Hope it works for you guys as well.
Steps:
1. Connect your iPhone to Computer thru USB
2. Go to Device Manager.
3. Then check in Imaging Device, Other Devices, Portable Devices, or Universal Serial Bus Controllers and see if you see Apple iPhone.
4. Now right click where it shows Apple iPhone and click on "Update Driver Software"
5. Then Click Browse My Computer for driver Software.
6. Click "Let me pick from a list of device drivers on my computer."
7. Click the Have Disk button
8. In the "Install from Disk" dialog, click the Browse button.
9. Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
10. Double-click the "usbaapl" file. It may also say sometimes "usbaapl64"
11. Click OK in the "Install from Disk" dialog.
12. Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. Boom !!! It done and worked for me.
Let me know if it worked for you guys.
Cheers !!!!

Iv upgraded to itunes 10.5, and iOS5. but now iphone4 won't sync

hi there guys and gals,
last weekend i updated everything to get the full use of ios5 and icloud
since upgrading, iv been having major issues with syncing my iphone4 with iTunes
both via USB and WiFi
im using a Mac, with lion
itunes 10.5 and iOS5.
it starts the sync off great, and once it gets up to step6 of 6.
waiting for changes to be applied
the sync gets start, and will stay stuck for up 2 hours, before i cancel the sync
and im not joking when i say 2 hours.
wifi sync gets up to 1 hour, before i cancel.
its not even syncing anything over to the device,
its just getting stuck at the same point everytime
and since the upgrade,
the music app on the iphone
is making more then one copy of a album, 3 to 5 different copy's of the same album.
some with the full tracklist, and others with 3 to 4 songs from the same album
this has only happened since the upgrade

it worked at first
but has happened again
and im not keen to restore again

I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy

QuickTime in Safari cannot play video after upgrading to iTunes 10.2

After upgrading to iTunes 10.2 and QuickTime 10 on my MacBook Pro, the latest Quicktime version embedded in Safari is behaving strangely. When I want to play video on certain websites like " http://www.lynda.com/Aperture-3-tutorials/essential-training/59221-2.html ", the Quicktime logo on Safari browser appears and just sits there with sound only. I tried it on Firefox, the video can only be played on the lower part of my suddenly splitted screen, there is an "error" message on a Quicktime logo background.
Could anybody help me solve the problem. By the way, all these videos can be played normally on my Windows 7 desktop using both Firefox and Safari for Windows.

To make the matter more weird, the QuickTime plays normally on my Safari after I log out and switch to the administrator account of the MacBook Pro. When I change back to a normal account, the QuickTime error takes place again. It seems there must be something I configured wrongly.

After upgrading to itunes 10.5, and connecting ipad 2, message appears " IPAD cannot be used it requires itunes 10.5 or later. Go to itunes store and download the latest version." I am windows xp user.

After upgrading to Itunes 10.5 and connecting the IPAD. I get a following message. How do I resolve this issue. There is no other way to download itunes to ipad other than the itunes on your computer or laptop. I am a windows xp user.

Dear Mr. Sawyer,
To my surprise, the version is shown as 10.0.1.22. I will uninstall itunes and try loading the same again. After uninstalling do we need to delete any registry entries for Windows XP.
Thanks for your response and concern.
Regards
Amit Samel

Anyone having issues with USB port power after upgrading to iTunes 11.1?

After upgrading to itunes 11.1, I can no longer use the USB ports on my wired keyboard to synch my iPhone 4s, ipod Nano, and Ipad 2. Previously, I could use this port to synch and charge the nano and iphone, and synch (but not charge) my iPad. Now I simply get an error when I attach any of the devices ("a usb device needs more power").
I currently use all four of the USB ports on the back of my imac (UPS power supply, aformentioned keyboard, a Lacie backup drive that has its own power supply, and a superdrive). Interestingly, when I unplug the Superdrive (which is plugged directly into the mac on a separate USB port), the USB port on the keyboard will work. Unplugging any of the other 2 devices does not allow the port on the to work.
I bought the wired keyboard to have the easily accessible UBS port to synch my nano as well as the fact I needed a number pad.

Get yourself a good self-powered 7 port USB hub to plug your extra devices into.
Belkin International, Inc F4U041v - Best Buy
PROVANTAGE: Belkin F5U237-APL-S Hi-Speed USB 2.0 7-Port Hub for Apple #TB857LL/A
NewerTech USB2HB7PRO 7 Port Hi-Speed USB 2.0 Hub... in stock at OWC
MacAlly TRIHUB7 TriHub - 7 Port Hi-Speed USB 2.0... in stock at OWC

Some mp3 files do not play after upgrading to iTunes 8.0

some mp3 files do not play after upgrading to iTunes 8.0
have upgraded and some songs which used to play on iTunes 7 no longer play. album art is missing. when trying to play on of these songs, nothing appears in the playbar at the top of the window.
it seems the same problem exists in the mac os environment.

The solution I discovered to fix this problem was to create a smart playlist with all song of a kind containing MPEG. Then I went through album by album, and coverted ID3 tags using the value of NONE. This then enabled me to play the songs in iTunes 8.0 and in many cases restored the Album Art.
Thanks!

Lost music files after upgrading to itunes 7

Hi, can someone please confirm whether or not my music files have been physically deleted from my computer after upgrading to itunes 7. Many of the songs in my playlist, including MOST of the songs purchased through itunes come up with the error that the original file can't be found. I've done searches and can't come up with the files.
I want to know if they are indeed gone.
I realize that you click "I agree" to the agreement before installing and as of now this "contract" has held up. However, we'll see how well it holds up when offered software is knowingly removing personal files. I'm sure that if someone were to write a virus that destroys your computer, if it had a warning message with an "I agree" button, it would be a very difficult contract to stand by.
To my recollection, no software in the past has physically removed personal files from your harddrive on install.
So, I don't think a precedence has been set for this kind of class action.

and we refresh.

Lost iTunes Library after upgrading to iTunes 7.7 HELP PLEASE

I have two issues on hand : after upgrading to iTunes 7.7 I opened iTunes and all of my music was gone except for about 1,000+ songs (3.2 GB) when I originally had about 20GB worth of songs. How can I recover my full library into iTunes ?
Second issue: when importing new CDs into iTunes 7.7 it only plays a fraction of each song before moving on to another song, whereas iTunes shows that I have the full song imported.
I really appreciate someone's help here, and does the latest version of iTunes have a bug ??

Further to my last post, I find that the purchased songs have been retained in the iTunes Library of my Mac Book - is there any way iI can restore them to the iMac?

After upgrading to iTunes 9.2, unable to type in text/search fields

Hi,
After upgrading to iTunes 9.2, I am unable to type into text or search fields within iTunes.
Haven't tried all fields, but I've seen it in both search in iTunes and the iTunes store, and also trying to create folders on my iPhone (through iTunes only, it works fine on the phone).
Anyone else seen this or have an idea for a fix?
Thanks...

I'm wondering if you figured out this problem. I'm having the exact same issue, which means I can't even log in to my iTunes account. I've even tried uninstalling it and reverting to iTunes 9.1.1, which then won't even open.

After upgrading to itunes 7.3.1.3 I can't run the backup to dics anymore.

After upgradeing to itunes 7.3.1.3.1 I can not run the backup any more. Also the CD burning runs very slow.
The DVD burner run ok with other software.
After it checks for file to be backed up it kept ejecting the blank DVD and asking for a blank disc.
I have even replaced the DVD drive with drive from another computer.I also reinstalled ITUNES once-- It ran as a repair during the install.

I have used this same DVD Burner to backup my list from within iTunes before. I did this back in June just after I purchase 30 songs. I think I was running version 7.1 or 7.2 when the DVD backup worked. If not sopport then why does their diagnostics say DVD/CD Diagnostics. Even so I have the same problem on my other PC with a CD Burner. I think Apple support sound a little like Microsoft. I once had a problem with Windows NT and had to call MS support 5 times before they said their software had a defect and issued a patch.

Problems after upgrading to iTunes version 6

Hello,
I've been going through the threads a lot since I have had problems after upgrading to iTunes v. 6. It looks like a lot of people have had the same issues, and I have tried some things that were recommended. After I upgraded, iTunes would not open. I tried:
1. deleting sidb file
2. doing the msconfig thing suggested in discussion boards
3. going into safe mode and deleting 4 and 6 letter weird files in DOS - I found 3 that I deleted
iTunes worked after this -- then I bought a song and it said my computer was not authorized, after I authorized computer (that never happened before), iTunes worked for about 15 more minutes and then closed down abruptly. I haven't been able to open it since.
I also downloaded Spybot search & destroy and that did not find anything. I am using McAfee, and have scanned for viruses with McAfee and AdAware.
Now, when I restart my computer, a bunch of windows pop up with Chinese/Japanese looking characters and say that device (I think) was not found. I seem to be able to use everything except iTunes and Quicktime. When I open the Task Manager, iPodService.exe and iTunesHelper.exe and qttask.exe are there, but when I click on Quicktime or iTunes the file flashes in Task Manager and then disappears.
I'm not sure where to go from here.
Any help would be apppreciated -- I'd like to be able to open iTunes!

Hello,
I used Nickroo's post:
I was able to get iTunes launched (with the help of Tech Support) in a very unsafe environment. I owe it to those who may need this after me. It will get you going, but you will be extremely vulnerable to internet virus assaults. Please do not use this approach, until you have exhausted every other available solution for your issue in the KB.
There are three Steps 1) Uninstall 2) Disble and 3) Reinstall.
UNISTALL Uninstall iTunes using Windows utility Add Remove Program available in Control Panel.
DISABLE Disable all third party System Services and Startup Items using using MSCONFIG utility as described in Service Document http://docs.info.apple.com/article.html?artnum=302538
RE-INSTALL Re-install iTunes6 + QT7. Launch it under the Selective Startup Option.
It worked ! You realize among other things at this point you have your Antivirus and Firewall disabled. When I started my computer in the Normal Startup Option, iTunes fails to work again. So I have ahead of me the long and ardous task of ruling out the service that is causing conflict with iTunes6. Then work with the software vendor to arrive at a solution.
This seems to have worked so far- I haven't started to go through ruling out what made iTunes not work; I also haven't tried to connect my iPod or burn a CD, so we'll see.
Windows XP

TS2972 Home Sharing with ATV stopped working after upgrade to iTunes 11

After upgrading to iTunes 11, my two PCs are no longer visible to Apple TV or the iOS Remote App. I went through all the steps in "Troubleshooting Home Sharing" http://support.apple.com/kb/TS2972 without success. In additions, I tried:
Turning Home Sharing off, then on again on both PCs
Re-created Firewall rules for iTunes
Ran a factory reset on Apple TV
Disabled iPV6 on the network adapter, based on a blogger's fix for an iTunes 10 problem
Some other observations:
Home Sharing was working with Apple TV an hour before I ran the updates for iTunes 11 and Apple TV.
The Apple TV and iOS Remote App are working together, so the network settings must be correct.
The PCs in question are running Window 8 Pro 64-bit and Windows 7 Pro 64-bit
The two PCs can see eachother's iTunes.
It seems likely this is an iTunes 11 issue, but upgrading ATV2 at the same time clouds the diagnostics.
I was just about to order two more Apple TVs, but now have second thoughts now that my ATV2 is just a doorstop.
Any suggestions?

You are not alone with issues related to the e1000e (but all they concluded was that reloading the module makes it work again):
https://bbs.archlinux.org/viewtopic.php?id=145564
It seems like this is more your issue:
http://permalink.gmane.org/gmane.linux. … devel/8932
But if none of those boot flags work for you, then there's not much you can do, and you'll have to write a script to reload the module each time after initial boot finishes I guess until the module gets fixed.
Also, power management of the PCIe interface causes the e1000e to shut off after a while as well (lots of people on CentOS noticing this):
http://serverfault.com/questions/226319 … ie-aspm-do
So you can use that boot parameter to stop that from happening, if that becomes an issue for you as well.

After upgrading to iTunes 10.2.1.1 my iPhone 3G won't sync on my winXP computer.

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