After upgrading to iTunes 11, What are these songs now in my library with a little Cloud icon by them?

after I upgraded to iTunes 11, a bunch of songs appeared in my library with a little iCloud icon indicating I could download from iCloud. I don't have an iCloud account. Some songs have the explicit label, some don't - these aren't my tunes. Any ideas?

Thank you. Hmm....but I didn't recongnize any of the songs. Maybe purchased by my teenager using my account (which she did for awhile with my permission)? Which would explain why they weren't on my PC. At any rate, I've deleted them from my library, in some cases checking the box "delete from iCloud also" - should have asked my question sooner. Seemed at first like some weird glitch.

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Why after upgrading to the new os do some songs in the Ipod library have a dashed circle next to them.

After upgrading to the new os some songs in my library will not sync to my Ipod. I can see them on my computer in the Ipod library with a dashed circle next to them. How do I get them to play on my Ipod. They are songs from store bought CD's in my Itunes library that will play on my computer in Itunes. They do not appear on my Ipod. I can see them when the Ipod is connected to the computer in the Ipod library. I reset the Ipod by holding the home & power button, I went into general settings and reset the device. I synced again but still no songs.

I have the same problem even from iTunes bought music it appears with dashed grey circle beside the ones that I have recently added to my iPod by downloading them from the iPod itself. I honestly think it has to do with the 7.0.3 update that they have recently released. It may have solved other problems but it has created more problems along the way.
Hopefully there will be a solution soon, if anyone has news or solutions please post thankyou
At least now I know I'm not the only one with the same kinda problem

Hi I can not connect to iTunes Store in iphone after upgrade of iO6. What should I do now ???

After upgrade I can not open application store or iTunes Store it's coming error can not connect to iTunes Store what should I do ?

Apparently when I updated my software this morning it logged me off my Wifi for some reason (even though the wifi icon at the top of the screen indicated it was using it), I logged back in and could connect.

New Computer, Just Got iTunes. Why Are 64 Songs Already In My Library???

I just opened my brand new computer, installed iTunes only to find 64 songs - none of which i added or want - are already in my iTunes library.
Why is this?
Where did they come from, and how may I remove/delete them?
Dell Inspiron 6000 Windows XP

Your iPod is set for automatic update, that's why you are getting the message about linking to another iTunes, it's asking if you want it to connect and auto-update. Obviously you don't want this to happen so you need to stop it auto-syncing so you can connect it to iTunes. Once it's safely connected you can change it to manual update until you have completed reloading your iTunes music.
While connecting the iPod to the computer, hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box.
Another way is to connect your iPod and before it starts to sync, click the little X on the right hand side of the display beside the "Do Not Disconnect" message. The display is the little window to the right of the iTunes control buttons: iPod Interface
Or you could look at the method described in this link: How to keep iTunes from automatically updating your iPod
Go with whichever method you feel most comfortable. If at any point you are asked if you want to link your iPod to a new library, click No.
Once you have that done, there are a number of third party utilities you can use to retrieve the files from your iPod. This is a small selection.
YamiPod
PodUtil
PodPlayer
iPodAgent
There is also a manual method of accessing the iPod's hard drive posted in this thread: iPod to iTunes

Does Apple charge a dollar to reset the apple id password? What are these $1.00 charges from itunes for? No purchases of movie books music etc. found on itunes.

Does Apple charge a dollar to reset the apple id password? What are these $1.00 charges from itunes for? No purchases of movie books music etc. found on itunes.

Found the answer.

I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy

Can't see purchased music, movies, or TV shows after upgrade to iTunes 11.1.2

I upgraded my Macbook to the new Mavericks OS and also updated iTunes to the newest version 11.1.2 on Wednesday. Since then I have been unable to view any of my purchased music on the iTunes Store. The purchased page comes up blank. However I am able to view it the purchased music via the iTunes Store link on my iPod Touch and iPad.
I'm also unable to download the movies and TV shows that I purchased on iTunes on my computer. They show up under purchased but they do not have the cloud icon on them for me to download. When I click on them it takes me to the page to purchase them again. However when I view them on my iPod and iPad they have the cloud link so that I can download them without having to pay for them.
Is anyone else having these issues since downloading Mavericks and iTunes 11.1.2? I tried downloading some of the purchased music to my iPod and syncing with my computer but after 4 hours of the spinning wheel I gave up on trying to sync my iPod.

Found a solution from the Apple Support Team. The link below will tell you what to do to get your cloud content to show up in your library so that you can download it.
http://support.apple.com/kb/HT2519
Just scroll down the Mac and PC section and choose the version of iTunes you have and it will provided step by step instructions. Worked for me!

Problems after upgrading to iTunes version 6

Hello,
I've been going through the threads a lot since I have had problems after upgrading to iTunes v. 6. It looks like a lot of people have had the same issues, and I have tried some things that were recommended. After I upgraded, iTunes would not open. I tried:
1. deleting sidb file
2. doing the msconfig thing suggested in discussion boards
3. going into safe mode and deleting 4 and 6 letter weird files in DOS - I found 3 that I deleted
iTunes worked after this -- then I bought a song and it said my computer was not authorized, after I authorized computer (that never happened before), iTunes worked for about 15 more minutes and then closed down abruptly. I haven't been able to open it since.
I also downloaded Spybot search & destroy and that did not find anything. I am using McAfee, and have scanned for viruses with McAfee and AdAware.
Now, when I restart my computer, a bunch of windows pop up with Chinese/Japanese looking characters and say that device (I think) was not found. I seem to be able to use everything except iTunes and Quicktime. When I open the Task Manager, iPodService.exe and iTunesHelper.exe and qttask.exe are there, but when I click on Quicktime or iTunes the file flashes in Task Manager and then disappears.
I'm not sure where to go from here.
Any help would be apppreciated -- I'd like to be able to open iTunes!

Hello,
I used Nickroo's post:
I was able to get iTunes launched (with the help of Tech Support) in a very unsafe environment. I owe it to those who may need this after me. It will get you going, but you will be extremely vulnerable to internet virus assaults. Please do not use this approach, until you have exhausted every other available solution for your issue in the KB.
There are three Steps 1) Uninstall 2) Disble and 3) Reinstall.
UNISTALL Uninstall iTunes using Windows utility Add Remove Program available in Control Panel.
DISABLE Disable all third party System Services and Startup Items using using MSCONFIG utility as described in Service Document http://docs.info.apple.com/article.html?artnum=302538
RE-INSTALL Re-install iTunes6 + QT7. Launch it under the Selective Startup Option.
It worked ! You realize among other things at this point you have your Antivirus and Firewall disabled. When I started my computer in the Normal Startup Option, iTunes fails to work again. So I have ahead of me the long and ardous task of ruling out the service that is causing conflict with iTunes6. Then work with the software vendor to arrive at a solution.
This seems to have worked so far- I haven't started to go through ruling out what made iTunes not work; I also haven't tried to connect my iPod or burn a CD, so we'll see.
Windows XP

Unable to sync with Outlook 2010 Calendar after upgrade to iTune 10.5.1

Hi,
I am using iTunes 10.5.0.142 running on Windows 7 Ultimate Edition and Office 2010 Professional, with iPhone 4S iOS 5.0.1.
After I upgraded to iTunes 10.5.1, I was not able to sync with Outlook's Calendar. However, if I use the option to overwrite all calendar entries from the computer to the iPhone, I was able to get my appointments across. But added new appointments in Outlook did not appear in the iPhone after syncing. Syncing contacts seem to work OK so far.
This was very similar to a problem I had when I moved to iTunes 9.2.1 to get iOS 4.0 back in Dec 2010. This was later resolved in later builds of iTunes 10.0.
Please look into this and see what are the differences in dealing with calendar syncing between iTunes 10.5.0.142 and your latest iTunes 10.5.1.
Thank you.
Regards,
Gordon

I have a solution that seems to fit globally...
When you download and install Office 2010, you have 3 choices that you may not be aware of: 32-bit, 64-bit, click-to-run.
32-BIT
The 32 bit version is your typical office installation. You need to download the installer and let Office integrate with your system, just like every version to this point has done. This works with iTunes.
64-BIT
I haven't heard anything good about this version yet. Reports say it won't allow syncing with iTunes and various other plugins. Installation works the same as the 32 bit version.
CLICK-TO-RUN
This is a new installation method devised by Microsoft.
http://blogs.technet.com/b/office2010/archive/2009/11/06/click-to-run-delivering -office-in-the-21st-century.aspx
It essentially runs Office as a virtualization on a new Q drive. That means there are no EXE files for iTunes to find. Also, iTunes will not be able to locate a default mail program, even though you have Outlook set as such.
Download time is hugely faster with C2R and updates are seamless. Kinda big brothery to me. If you want to reinstall office with a full, true version, log into your MSN account with the account you used to purchase the software, click my account, click download next the the product you purchased, then click Advanced Options and select the 32-bit version. You will need to uninstall Office 2010 before attempting a new install.
Hope this helps.

After upgrading to iTunes 11.0.1.12 from iTunes 10, my playlists have disappeared.

After upgrading to iTunes 11.0.1.12 from iTunes 10, my playlists have disappeared. Any ideas how I can get them back? They are still on my iPhone though, even after a sync.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

Can't Recognized iPod device after upgrading to iTune 7 / 7.0.1

After upgrading to iTune 7 (and later 7.0.1), my iPod Video 60G (firmware 1.2) has been having problems getting recognized by my desktop.
Symptoms:
- Device manager in Windows 2000 reports the device as an Unknown USB Device
- The iPod won't get recharged nor sync'ed.
- The "Do not disconnect" screen won't appear on the iPod.
- Since Windows can't recognize my iPod at all, of course I won't be able to see it in iTune.
I plugged the iPod to my Dell laptop and got it recognized and recharged properly though.
After poking around for a long time, I figured that if I disable the USB 2.0 Enhanced Host Controller on my desktop (thru the Device Manager), I can finally get the iPod recognized properly. Problem is, now it takes forever for me to sync my iPod (USB 2.0 disabled, so I'm stuck with the slow USB 1.1)...
I noticed that after upgrading to iTune 7, the display backlight on the iPod is kept on (though dim). If I remember correctly, on older versions of iTune, the backlight is completely off. I'm suspecting whether the extra current draw required by the dim backlight is screwing up my desktop USB....
Anybody from Apple gonna look into the issue and consider turning the backlight back to off in the next release??
Windows 2000

I have no problems on my Dell laptop... I'm having problem with my 4-year old non-brand-name desktop only.
... which is kinda abnormally 'cause normally you would expect USB 2.0 power problems on laptops only. Btw, I've got the latest drivers installed already for the chipset and Win2K etc...
What's more interesting... is the fact that on older iPod firmware, everything was running just fine... upgrade to iTunes 7.0 and boom... I'm having problems. And, it's not recognized at the Windows USB device recognition level, so I think we can isolate the problem source to the iPod firmware upgrade.
Seriously... my bet is on the extra power drain from the backlight being left on during USB connection...
Guess i'll have to stick with slow USB until Apple has a new firmware...
This latest upgrade is generating a lot of unhappy customers...... and the sad thing is, Apple did a bad job in backward compatibility and made it extremely difficult to downgrade to an older version of iTune / firmware.... Apple better get these fixed asap...

Ipod not connecting after upgrade to itunes 8

After upgrading to itunes 8 my ipod (nano) will no longer connect to my computer and is not recognised by itunes. When I connect the ipod I get the windows 'install new hardware wizard' running but however I try to work through this I get nowhere. Looking at Device Manager in Windows says there are no drivers for the ipod - it has a little exclamation mark next to it.
My wifes brand new ipod will also not connect and its straight out of the box.
Not at all sure what to do next. The support pages don't seem to cover getting the install new hardware wizard. Any help or advice please!.

Ben888
Having reported this to my dealer, and them agreeing to supply a new lead to try, I had one final attempt at resetting the iPod.
Having restored, reset and updated the iPod half a dozen times before without success, a reset as described here:
http://www.apple.com/uk/support/ipod/five_rs/classic/
worked and it is now merrily playing again in the car with the original lead.
It would seem that Apple have developed another piece of spectacularly temperamental equipment........and people slate Microsoft!
Hope it works for you as well!
Message was edited by: petejigsaw
Message was edited by: petejigsaw

After upgrading to iTunes Match Genius Icon Gone on iPhone

After upgrading to iTunes Match Genius Icon Gone on iPhone
So I upgrade and uploaded/matched all my songs to iTunes Match. Everything seems to be fine, except I noticed I don't have the genius functionality on my iPhone. Basically the little atom icon is missing. Does anyone have a solution for this problem.
Thanks
Chike

This is what works for me.
I do this once: I keep quite a bit of music loaded on my iPhone using the normal sync process with my Mac (via USB cable) prior to turning on iTunes Match (...let's me listen to at least some music even when disconnected from the net, like when on a plane). And then I turn iTunes Match back on (and leave it turned on) and it gives me access to the rest of my music library from iCloud when I have network access (3G or Wifi) for normal listening using my whole library over Match.
I start playing a song on my iPhone (one that doesn't have the iCloud icon)
I click the home button (physical button on iPhone that closes the Music app)
I then double click the home button (opens the task manager at the bottom)
Quit Music (press/hold on the Music icon in the tray until the little red circle with an x appears to quit the app)
Then restart Music (tap the Music icon on my iPhone home screeen)
When the Music app restarts, it opens to the last song playing. if it was one of the songs downloded to my iPhone, it has the litlle atomic symbol again and I can create a genius playlist from it.
FYI: you can enable/disable iTunes Match on the iPhone without affecting songs loaded on your iPhone (even though it says it'll replace your iPhone library, the songs are still there if you enable/disable again). Settings>>>Music>>>iTunes Match on/off.

Sync problems after upgrade to iTunes 9

I've seen lots of posts on this but none that directly match my situation. Bought a few TV eps that required upgrade to iTunes v9 so I upgraded. Now only some of the shows will sync to my iPod. Following the sync I've noticed that it is now also removing TV shows that were previously on the iPod, and removing or not locating shows and videos within iTunes which have been there for awhile. These shows are still showing on the iPod though - the whole thing is a mess.
I have a Dell Inspiron 8600 with extra memory and a Seagate 320g external drive that hold iTunes. The iPod is a 32g classic.
Any hep would be appreciated.

I have very similar symptoms after upgrade to iTunes 9.1. During sync of Calendars (or if Calendars disabled, during iPhone backup step), Outlook hangs & sync never completes. Outlook stays hung, and hangs again if I kill and restart, until I reboot. Hugely frustrating.

After upgrading to iTunes 11.1.4, syncing of my calendar with my iPhone 4S stopped working.

After upgrading to iTunes 11.1.4, syncing of my calendar with my iPhone 4S stopped working. Music and Apps do sync as normal, but the calendar does not sync anymore.
Anyone who knows what to do?
Thanks!
System: 2013 MacBook Air, OS 10.9.1
iTunes: 11.1.4 (62)
iPhone 4S, 7.0.4
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Hi Lyssa! Many thanks for your answer!
I had my suspicions about something like that. Apparently Apple wants to have FULL CONTROL of its users lives. I have been using Apple products since the late 80’s and I, so far, still do.
I find it a bit funny but mostly stupid that Apple has removed the syncing function between iPhone and Mac. So, even if you are a ’loyal’ Apple user, you now have to publish your whole life on iCloud if you want to copy your calendar and contacts to your OWN iPhone from your computer/vice versa, because that is what this is all about. Otherwise, you can’t sync between the iPhone and your computer, even if you are loyal to Apple, using both their laptop and their phone.
I do not want to do that and therefore I now have decided to leave the Apple platform for good. So, next time I choose a computer, a phone etc, it will not be an Apple product. Goodbye Apple!
Many thanks again, Lyssa. Have a nice day!

After upgrading to iTunes 11, What are these songs now in my library with a little Cloud icon by them?

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