After upgrading to LION, I receive following error message when I open iTunes:

"We could not complete your iTunes Store request. An unknown error occured (-42408)."

Firewall turned on in System Preferences > Security?
If you have anti virus software installed, try disabling that.
And try this..
Launch iTunes on your Mac.
From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache
Click OK.
Restart your Mac. Try the iTunes Store.

Similar Messages

  • I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (what does this mean?)

    I recently updated my iTunes to the most recent version and I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (Does anyone know what this means and if it is going to cause me issues?)

    http://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US

  • I keep getting a error message when I open iTunes asking me to reinstall the 64 bit version. I have reinstalled but still get the message.

    When I open iTunes I keep getting a error message asking me to reinstall iTunes 64 bit version. I have reinstalled but still get the message. Does anyone know a fix for this?

    This is obviously a problem apple! Please look at your community boards and see that a number of people have issues with the latest update and sort out.
    I have tried a number of times to install the update and have failed getting the same message as you. Tried with the 32 bit instead & no luck. Ive come on here to see if anyone else has a solution & found we all have the same problem. Someone else tried the old uninstall reinstall trick to no avail. Please sort this out apple!!

  • Error message when I open itunes what can I do?

    Everytime I try to download itunes, quicktime kept getting corrupted or everytime I opened it a message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" would pop up and then it would never open. I really want to change the music that's on my ipod. What shall I do? Ive tried deleting everything and starting again but some of it won't delete so I dont know what to do. I think it is someting to do with quicktime it just stopped working a couple of years ago and i can't fix it. when I click on quicktime the same message comes up for itunes the code looks somthing like this "EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.55.90.70
    P3 : 49010a8b P4 : QuickTimePlayer.exe P5 : 7.55.90.70 P6 : 49010a8b
    P7 : 0000130d P8 : c0000409 P9 : 00000000". Can anyone help?
    Message was edited by: Rosie.M

    soadfan78
    You need to answer the questions in my first post.
    It is important to remove incompatible programs if you have them.
    When you get that fatal error uninstalling quicktime, it is best to remove all the iTunes related programs and do an installer clean up on any that do not uninstall.
    Here is a method:
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
    To run the program – All Programs>>Windows Install Cleanup
    http://support.microsoft.com/kb/290301/
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • Error message when i open itunes

    Hello,
    Can anyone help me with this? I get this error message every time I plug my ipod in and open itunes. Also the do not disconnect message flashes constantly and will not go away. I've tried everything the website and the message boards suggest. I'm not that technologically savvy, so I am doing everything I can. I've already uninstalled and reinstalled itunes and updated and restored my ipod. I don't know what to do. Here is the error message:
    \itunes_control\itunes\itunesDB is corrupt and unreadable, run chkdsk utility

    Hello there,
    Are you sure the message doesn't say "ipod_control"...?
    There's an Apple KB article on this issue:
    http://docs.info.apple.com/article.html?artnum=300554
    You'll want to Restore your iPod using the latest iPod Updater...
    Kind regards,
    Gopha.

  • I get the following error message when I open Minefield: TypeError: Components.classes['@softage.ru/skype/SkypeFfExtension;1'] is undefined

    This only happens on Minefield, NOT on Firefox (latest release)
    == This happened ==
    Every time Firefox opened
    == 2 weeks ago ==
    == User Agent ==
    Mozilla/5.0 (Windows; Windows NT 6.1; en-US; rv:2.0b2pre) Gecko/20100705 Minefield/4.0b2pre

    Removing the Skype extension/add-on and restarting FF solves the problem.

  • I keep getting an error message when i open itunes that says R6025-pure virtual function call can someone please help

    please help me

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • After downloading Mtn Lion, I get an error msg when trying to use a link in mail.  Says no associated application can be found.  Any suggestions?

    After downloading mountain lion, I get an error message when trying to use a link in mail.  One mail account on the same computer is fine, but not the other one.  Any suggestions?

    I went to the Apple Genius Bar for help.  Somehow when I downloaded Mountain Lion one of the mail accounts on the computer changed from an IMAP account to a POP account.  The POP account doesn't enable the links in email.  It was a quick fix.  Just go to prefrences in your mail account and change it to an IMAP account.  Hope this works for you as it did for me. 

  • HT1926 Can't download iTunes on my laptop receive following error message- an error occurred during the installation of assembly Microsoft vc80.CRT.type="win32", version 8.0.50727. 6195 public key token= ifc8b3b9a1e18e3b process architecture=x86hresult:00

    Can't download iTunes on my laptop receive following error message- an error occurred during the installation of assembly Microsoft vc80.CRT.type="win32", version 8.0.50727. 6195 public key token= ifc8b3b9a1e18e3b process architecture=x86hresult:0073

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • HT3275 Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive.  Could not complete backup to media share.  The network backup disk does not support the required AFP feat

    Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive.  "Could not complete backup to media share.  The network backup disk does not support the required AFP features."  What are AFP features and how do I get Time Machine to backup to my current external backup?

    This means that your NAS does not support the required encryption. Update your NAS to the latest firmware or ditch it and buy a Time Capsule (they are the most reliable when using TM).

  • I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

    I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
    Thanks for your help in advance....

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

  • I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

    I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."  I just trying to get the latest version of iTunes.  Thanks

    "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of

    After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of a solution."  When I used the trial I never received this message.  Now after purchasing it I receive this error each time I open PP and am unable to use. it.  Any ideas or support to fix this issue?

    What does the detailed crash report say?
    And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

  • Received following error message "itunes could not connect  to the itunes store. make sure  your network is connection is active  and try again." i know the connection is active. what can i do to resolve?

    received following error message "itunes could not connect with Itune store - make sure  your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    Now launch your iTunes and see if it is working now.

  • New PC with Windows 8.1 trying to sync phone but receive following error message and don't know how to fix: iPhone cannot be synced. You do not have enough access privileges for this operation.

    In downloading iTunes onto my PC (Dell XPS 8700) with Windows 8.1 trying to sync my iPhone but receive keep receiving following error message and I just don't know how to fix: iPhone cannot be synced. You do not have enough access privileges for this operation.
    I would greatly appreciate help with this matter.

    See if the user tip helps: https://discussions.apple.com/docs/DOC-6562

Maybe you are looking for

  • Itunes & Iphone no longer working correctly following 9.2 upgrade

    I downloaded and installed 9.2 upgrade though Windows came up with an error about Windows Logo. Itunes no longer loads at all and I get the following error message: Quicktime failed to initialise (error -2096) Quicktime is require to run Itunes. Plea

  • Time Capsule + MacBook Pro

    So i got a MBP and set it up last night. also got the time capsule and configured it. It seemed to be working, my Dell laptop recognized the wireless network and connected. But my Mac was not configured for that network (when i booted up, i configure

  • Inter-Company Account posting

    Hi All, I have a requirement in which i need to send inter billing (IV) accounting document from one compnay code to other withinin same client and server. Can this be achieve by Idoc? If yes, please suggest me with the solution, otherwise what can b

  • To pre-sign or not to pre-sign...

    that is the question. Granted, the terms and conditions are very straight forward in stating a complete write-off of ALL responsibility (see below)...has anyone done this before and what is your recommendation/experience? Seeing as I will likely be a

  • CS4 Actions change "Show Current Layer, Toggle With Others" MIA

    Greetings forumers, I have been using Photoshop for years as a hobby and professionally. My employer recently upgraded our Mac Pro Quad-Core Intel Xeon computers to Photoshop CS4. The transition has been mostly painless accept for all the changes to