After upgrading to Lion , itunes does not recognize my ipad, ipod touch anymore.
Yesterday I updated to Mac OSC Lion on my original Intel Macbook (the first Aluminum Macbook) with 4GB RAM.
Today I had a run in with my ipad and ipod touch, both of whom are not being recognized by itunes anymore.
My ipod shuffle and classic are still being recognised and do sync.
I have read through the support pages and annoyingly even factory-reset my ipad, which cannot be used anymore due
to itunes not recognizing the device !
System profiler does show either ipod or ipad being connected to the usb port. Resetting of the devices did not help (see above)
Any clues to this inconsistent behaviour differentiating between classic ipods and ipod touch/ipad ?
js.
update: It seems like the XCode update did interfere with itunes. I reran the XCode install this time with itunes not running. This seems to update all necessary drivers and Library items correctly.
After this IPad and IPod touch were working fine again.
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Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
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or
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ITunes does not recognize 5th gen. iPod 60gb
It mounts on my desktop, but *does not show up under the devices tab in iTunes* (v9.2). I'm running Snow Leopard 10.6.4 on an iMac (2.4 Ghz Intel Core 2 Duo with 4GB of RAM).
Any help is appreciated.
THANKS!
DennisHello Dennis,
I would start with this article, even though it may not seem entirely applicable. It contains some of the basic troubleshooting steps for this situation. Make sure to work through each and every section as needed.
[iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]
Otherwise, take a look at this article as well if need be.
[iPod does not appear in iTunes or iPod updater in Mac OS X|http://support.apple.com/kb/TS1461]
Another solution may be to Reformat the iPod. For instructions on how to do this, see this article.
[How to Reformat Your iPod on a Mac|http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html]
Hope this helps you get started.
B-rock
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