After upgrading to Maverick mailboxes have disappeared. Even after checking library, rebuild etc. they are gone. With important data. Is there any hope?

Maverick - lost all my mailboxes (Apple Mail) with important datat. Followed advice on help menu to reindex, rebuild; called Apple Chat. No help.
Losing important data is a HUGE problem.
Also, Maverick no longer has the many folders I once had in my Home scree. These folders included other important information
carefully arranged. Are the files somewhere else? In what order? What a mess!

I woke up this morning with the same problem (all was fine last night). Only way to get all my mailbox folders back was to use Time Machine while in Mail, choosing the backup file from previous night and selecting EACH MAILBOX to restore (23 for me). All appears okay so far today (except some of my accessories in the menu bar are gone).
I sure hope an update comes SOON. In anticipation of Mavericks and the new MAIL I switched from Outlook 2011 3 weeks ago transfering 17,000+ files and would hate to back

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I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish.

I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.

I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.
I have tried everything and nothing works.

sound problems:
#Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
#Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted [http://dmcritchie.mvps.org/icons/fx_sound.png picture]
<p>Additional references
* [https://support.mozilla.com/en-US/kb/No%20sound%20in%20Firefox No sound in Firefox | Troubleshooting | Firefox Help]
* [http://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play Video or audio does not play | Troubleshooting | Firefox Help]
* [http://kb.mozillazine.org/Video_or_audio_does_not_play Video or audio does not play - MozillaZine Knowledge Base]

After upgrading to mavericks all my folders in Mail are gone, with important documents, does anyone have any ideas how I can retrieve them? Thanks Warren

Hi,
After upgrading to Mavericks, all my mail folders in Mail are gone. Does anyone else have this problem or know how to fix this. I only use the apple Mail, not anything else like gmail etc. Its very frustrating as I had importantant documents there.
Thanks
Warren

this might help with the gmail problem: http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true

After upgrading to Mavericks I have adobe for my pdf reader in safari. Can someone tell me how to get back to mac pdf reader? Thank you.

After upgrading tp Maveraicks I have adobe for my pdf reader in safari. Can anyone tell me how to get back to apple pdf reader? Thank you

Remove Adobe plug ins if any.
Macintosh HD > Library > Internet Plug-ins
AdobePDFViewNPAPI.plugin
AdobePDFView.plugin

After upgrading to mavericks, i cannot open mac app store, preview, calendar, etc

Why i cannot open mac app store, preview, calendar, software update, etc after upgrading to mavericks? How can i fix this? please help me

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

After upgrading to Mavericks from Mountain Lion, the computer is not opening most of the programs, with the exception of iPhoto, iTunes and Skype. How to right the wrongs?

I was running Mountain Lion and absent-mindedly upgraded to Maverick.
Now it would be nice to have a computer again...
When clicking on an application in the dock, the icon will reluctantly jump once or twice, and then just calls it a day.
Could somebody please help?

You ran a defective third-party "utility" such as "CleanMyMac" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system.
The first thing you need to do is remove that software, if you know what it is, according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

After downloading iOS 6 on my new I phone 5 both the FaceTime and iMessage app icons have disappeared yet if you go into settings they are both still turned on, I have searched my full device to find these apps and nothing has showed up. How do I get them

Basically I have downloaded iOS 6 on my new iPhone and both the FaceTime and iMessage app appeared to have been wiped from the phone but if you look on settings it says they are both turned on. how do I get these features back on my phone?

They could be on another page on your iPhone, try doing a search for the apps. If you still don't see them restart your iPhone by holding down the on/off and home buttons at the same time until you see the Apple logo. If you are still having problems try to reset your home screen.

My bookmark toolbar is there, but all of the bookmarks have been deleted. Even if I re-add them, they are gone if I open a new window.

When I opened up Firefox today my bookmark toolbar was completely blank. The toolbar is still there, but all the bookmarks are gone. Since I only use it for the sites I visit everyday, I just re-added them in hopes that they would stay. However when I opened up a new window they were gone again. If I open up the bookmark toolbar on the side of the screen, it will have all the pages I have attempted to have stay on the toolbar itself.

A couple of articles that may help, as your issue seen specific to the toolbar see [[Toolbar keeps resetting]]. For other possible causes see the[[Bookmarks not saved]] article.

After upgrade to Mavericks I have to shutdown using the power button. Any fix for this?

I have a mid 2011 iMac, just upgraded to OSX Mavericks. It will no longer shut down using the menu. I have to push and hold the power button. This sometimes results in a very loud "snap" from my machine. Tried reinstalling but still does the same. Any fix for this? If not, how do I redownload Mountain Lion?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

The "read" emails in one of my 3 email accounts have disappeared. I changed no settings and checked the view and they are gone. I need them back! Help!

Suddenly my main email account is not showing the emails I've kept in line...the other accounts haven't changed at all. I changed no settings, checked everything, no tags are in place. I shut down the program and opened it and nothing. I need those messages back! Where could they be??? Thank you in advance for any help you can give me!

There are several possible reasons that messages seem to 'disappear'.
There are two types of email accounts: IMAP and POP. See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts
If you have a POP account and are accessing the mail on more than one computer or smartphone, whichever device reads (downloads) the message first will have it locally, but it will no longer be listed or available on the other devices.
If you have an IMAP account, the message stays on the server, but if one device (user) moves or deletes the message, it will affect the view on all devices. So, for example, if you are using your smartphone and take some action on an email, when you get back to your computer, it will reflect that same action (but you might not have realized what caused it).
Sometimes the index of a mail folder (.msf) will get corrupted. If you right click on the name of the folder and select Properties, a 'Folder Properties' window will open. Select 'Repair Folder'. This may take care of the problem.
Another, less likely, reason for messages not to show up in your inbox is having the preference set to show only unread or recent messages. Then once you read them they seem to disappear.
If you are still having problems, please look at the following items and respond with the information.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed?

I cannot find my bookmarks they are gone this is the fourth time i have saved these bookmarks for years and noe they are gone i tried to restore them

some of them i got not nearly what i had. this is very upsetting

You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*https://support.mozilla.org/kb/Lost+Bookmarks

2GB MBA (2010 version) Out of memory after upgrading to Mavericks

I'm using a 2GB MBA (2010 version). After upgrading to Mavericks, I have very little ram left (<50MB). I can't run anything. Even the Internet is breaking up. Safari won't load anything. I get to some webpages using Chrome if I'm lucky... is it normal?

Do a backup. Then try running the combo update.
10.9.4 Combo Update

Does iDVD work with Maverick? This is the first time I tried to burn a DVD using iDVD after upgrading to Maverick. It seems to get stuck at encoding menu stage and not doing anything.

I tried to burn a DVD using iDVD after upgrading to Maverick, first time I tried after upgrading to Maverick a few weeks ago. It seems to get stuck at encoding menu stage and not doing anything. Does anyone else have the same problem?

I did not have a DVD handy to burn but I have just created a small 2 minute video and created a Disk Image and also a VIDEO_TS folder, the encoding worked correctly, so it works with some items.
You may get a better responce in the iDVD forum.
https://discussions.apple.com/community/ilife/idvd
regards

After upgrading to Mavericks App store only works for me when I switch over other users

After upgrading to Mavericks, the only options that work for me on App Store are Updates and Purchases, anything else only works if I switch my user either to guest or root? Any idea? Thx in advance.

Read this whole message before doing anything.
Back up all data.
Quit the App Store application if it’s running. Wait at least 10 seconds before continuing.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.appstore
Caches/com.apple.storeagent
Caches/storeagent
Cookies/com.apple.appstore.cookies
Preferences/ByHost/com.apple.appstore.plist
Preferences/ByHost/com.apple.storeagent.plist
Preferences/com.apple.storeagent.plist
Leave the Library folder open. Try the App Store again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit again and wait 10 seconds. Go back to the Finder and move the following items from the open Library folder to the Desktop:
Cookies/com.apple.appstore.plist
Preferences/com.apple.appstore.plist
Test. If the App Store now works, delete the files you moved to the Desktop. Otherwise, quit again. Put back the files you moved, overwriting the newer ones that may have been created in their place, and post your results.

After upgrading to Maverick mailboxes have disappeared. Even after checking library, rebuild etc. they are gone. With important data. Is there any hope?

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