After upgrading to Maverick, my Epson Artisan 725 won't scan. Epson says software is on apple site, but where?
Has anyone else had this problem and found a solution?
I'm getting a message that there is a communication problem, however, I can still print so I don't know what to do.
Why wasn't there a warning on the Maverick download, saying this would be not compatible!
Hello mareehenderson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
OS X: Printer and scanner software available for download
http://support.apple.com/kb/ht3669
Best of luck,
Mario
Similar Messages
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After upgrading to mavericks my epson scanner in not usable
after upgrading to mavericks my epson scanner in not usable
Hi XinaK,
Is you Workforce 600 is online and connected ?
Infos from Epson :
Do one of the following:
USB
Connect your product to your Mac using a USB cable and make sure the product is turned on.
Wireless
Connect your product to your router wirelessly and make sure the product is turned on. Note: You'll need to use the product's control panel to establish the connection to your router.
Ethernet
Connect your product to your Mac using an Ethernet cable and make sure the product is turned on. -
Hi, upgraded to Mavericks and Epson scanner software was quarantined. Powered on the scanner, plugged in the USB, clicked Software Update, and an Epson Printer Software Update appeared in the App Store Updatees area. Clicked Update for the Epson printer software. During the download, I was presented with a dialog asking me if I wanted the software to be automatically installed. I chose the "not now" option and as far as the App Store in concerned the software was installed, but it has not been. Where did this go to and how can I force it to install? Or is there some way to force the App Store to go through the download process again. Many thanks! Joseph
Solution:https://discussions.apple.com/message/23504811#23504811
Epson install: http://www.epson.com/cgi-bin/Store/support/SupportMavericksDetails.jsp?BV_UseBVC ookie=yes&oid=139863#stage1
Epson Image Capture instructions: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 237343&foid=244523&infoType=FAQ -
After I upgraded to Maverick my Epson WF-2504 scanner will not work. There is no software update showing necessary either. I have gone to the Epson website but it doesn't offer a download. It tells me to go to "software update" ??? Any suggestions?
Thanks Arthur,
I was hoping for a good bubble bursting, but I tried that HP "update" as soon as my printer stopped responding. I really really wanted my bubble popped.
One needs the Apple supplied driver for this work. It will not work because the driver to basically function on the updated Mavericks is not supplied by Apple Updates, so the HP driver that stops printing an extra page is rendered useless. I spent, wasted two days going back and forth between Support threads, HP chat and on the phone, through all the Mac channels where I was told that the 2011 HP was antique. HP said Apple had the drivers. So, they pointed a finger at one another with this unlucky customer caught in the crossfire. HP said Mac did it and Mac said HP did it. BOOM ! goes the guy in between who spent a good bit of money to have good equipment. What is wrong with expecting a printer to last beyond 3 years, or for a back up drive to last more than 3 years?
I do appreciate the attempt to help though. It was here in Discussions where I was guided to the gimp driver, drivers which in the past always worked when needed but in this case something wicked about Mavericks prevents it from working. No matter how many times HP says it works on their site all you have to do is try and then speak with customer service to find out that in a parellel universe this may logically hold. It does not hold here. If it were the case that by working in Lion it would work in Mavericks then there must be something wrong with me. But why, APPLE, is it that one day it works, do the update and then it does not when Lion was the previous OS? I did Everything, every single thing recommended by people who had good ideas and wanted to help but all too often the facts tell us nothing of the world. Facts are tools used to decieve, the world is where it works or does not work and in this case Mavericks has cost me close to $300. Probably not a big deal in some cases, but money is money. When it is gone it is gone.
I followed the complete uninstall, going into library and removing all HP, then restarting and lo and behold HP driver for 4500 not only was not present but along the way my 500gig back up drive died, as in dead, nothing.
Of course I will not buy another HP product. If you go to the list of drivers Mac says it carries the HP Officejet 4500 wireless may be present but is not carried by Apple. I have tried Apple update over and over. What I have done is wasted my time and money. In one fell update I lost a printer and a back up drive. No storms, no loss of electricity, no boogie men lurking, no malware, no gremlins, nothing but an innocent customer updating when Apple said "update". Sure it is serendipity that both my printer and back up drive died on the same day at the same time following the Mavericks update. Who am I but a loyal customer? I must be stupid because my equipment stopped responding after the update. It is not new that there are bugs and glitches following updates. I was a beta tester for OS X, it wiped my computer clean, but I understood, it was beta.
A friend told me the same about planned obsolescence in that since printers are cheap and ink is expensive they don't really care about customer satisfaction. Three years old is antique, out of date. We should and must all be angered by this hatred for the customer shown by manufacturers across the board. Blaming the customer is ridiculous and absurd but not unheard of, in fact it has become the rule of thumb from the other side. The customer is innocent. All we want is to buy premium equipment and to have it behave in a manner befitting the cost. I am an Apple user since 1994. I designed a restaurant on a 333 mhz black and white Mac. You know, the big floppy disc one. I am not new to Apple. Fiercely loyal for 20 years. This is the most angered I have been by the flippant attitude shown to us all.
Thank you for giving the links and hopeful advice. I tried them all when I first had the troubles. The good people in discussions, not the Apple plants, but the users, tried their best. I thought that by coming back later there would be updates and new links that would help. But no. Maybe one day. HP lost a customer, it means nothing to any of the manufacturers when a customer is ridiculed by their cynical attitude towards the customer. Maybe there will be someone else to come along here that has had similar experiences and found a way to fix. Used to be a gimp driver could do the trick. Used to be a way. I fear we lose control of our equipment more and more every day. This is not a rant. It is a somewhat sad expression of having been ripped off. Discussions here have helped in the past but the more things advance the less we matter. And as in the past when I was mad about an Apple failure a member sent a fix and I printed the fix for others to use in return. We help one another in the best of ways. Please spread the word, maybe there will be a fix to show up here sometime. I kissed my iOmega back up drive and the 500 gigs of writings, photos, backups and music goodbye, gone forever, poof! But the HP printer is still here on my desk. I don't want to give up hope. -
After upgrading to mavericks my epson scanner v 600 does not work
After upgrading to Mavericks my scanner V600 epson does not work, I keep getting a message to re-install the software, but even then is does not work
I'm having the same issue. The scanning software doesn't launch, the scanner appears in system preferences after a few unplugs and plugins, and software update doesn't give me the recommended ICA update.
Also the Epson scan utilities aren't updated either and will be "released soon" according to here:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid= 139863&prodoid=63084673&infoType=Downloads&detected=yes&platform=OSF_M_X9
They recommend to use image capture (which is a joke) in the mean time or you could buy vuescan but thats not much better for some things. -
The old scanner software is not working after updating to Mavericks and Epson driver downloads refer to apple.
You may have to wait until Epson releases a new driver.
-
After I upgraded to Mavericks my Epson 5000V scanner is not working properly. I can scan by going into Preference/PrintersScanners to operate the scanner, but I cannot find the output. I am trying to save the scan as a PDF in Documents.
Have you installed Apple's latest Epson drivers?
They are here:
http://support.apple.com/kb/DL1398 -
After upgrading to Mavericks I find that the Epson Scan software will no longer run so I cannot now use my Epson Perfection V500 Photo scanner. Is there a solution to this? If not can I delete Mavericks and go back to Mountain Lion?
Hi...
Epson is working on new drivers / software for this scanner.
Until then, you can perform basic scanning from Image Capture.
Or go for 3rd party app. like vuescan.
Regards
Dennis -
Late 2007 15" MBP Very slow after upgrading to Mavericks
Hi guys,
this is my first post here. I look forward to learn and help others.
The reason of this post is, as outlined in the title, slow paerformance of my computer after upgrading to Mavericks. It was kinda slow from before but this time it's almost unbearable to use it. I used to be able to run VMWare with 2 XP and 1 windows server machines WITH JUST 2 GB OF RAM! Now I have 4 GB and can barely run a single virtual machine with XP and the cooling fans come on just by watching a video on youtube, which also makes performance take a dump.
These are the specs extracted from EtreCheck:
Hardware Information:
MacBook Pro (15-inch 2.4/2.2GHz)
MacBook Pro - model: MacBookPro3,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
DynDNSUpdater - Path: /Library/StartupItems/DynDNSUpdater
System Software:
OS X 10.9 (13A603) - Uptime: 6 days 2:7:17
Disk Information:
WDC WD5000BEVT-00ZAT0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 149.92 GB (76.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Storage (disk0s4) /Volumes/Storage: 349.19 GB (54.74 GB free)
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.globaldelight.driver.BoomDevice (1.1)
com.eltima.SyncMate.kext (0.2.5b15)
com.vmware.kext.vmci (90.4.18)
com.vmware.kext.vsockets (90.4.23)
com.vmware.kext.vmnet (0104.03.86)
com.vmware.kext.vmx86 (0104.03.86)
com.vmware.kext.vmioplug.10.1.24 (10.1.24)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[invalid] com.bjango.istatmenusdaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.synium.cleanappdaemon.plist
[failed] rapiback.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bjango.istatmenusagent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] net.culater.SIMBL.Agent.plist
[loaded] org.gpgtools.macgpg2.gpg-agent.plist
[invalid] org.gpgtools.macgpg2.gpg-agent.plist.plist
[failed] syncmateStarter.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
Boom
Flux
iTunesHelper
Dropbox
Cinch
3rd Party Preference Panes:
Application Enhancer
Box Sync
Flash Player
Flip4Mac WMV
FUSE for OS X (OSXFUSE)
GPGPreferences
Perian
Internet Plug-ins:
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: NO
Time Machine not configured!
Top Processes by CPU:
22% vmware-vmx
6% Google Chrome
4% WindowServer
3% coreaudiod
2% Boom
1% EtreCheck
0% BBLaunchAgent
0% mds_stores
0% CleanApp Daemon
0% mds
Top Processes by Memory:
586 MB vmware-vmx
135 MB Finder
98 MB Google Chrome
90 MB softwareupdated
74 MB Dropbox
66 MB VMware Fusion
59 MB mds_stores
58 MB Google Chrome Helper
53 MB WindowServer
45 MB systemstats
Virtual Memory Statistics:
40 MB Free RAM
1.18 GB Active RAM
1.13 GB Inactive RAM
1.07 GB Wired RAM
24.09 GB Page-ins
645 MB Page-outs
I understand it says my RAM is way too low, but hve no idea what's killing it. So far I've disabled and uninstalled all DynDNS items. I just read about Chrome's slow performance for MBP's and plan to switch back to Safari (Firefox made my computer even slower).
Thanks in advance for any light shed on this.
Oscar.Thank you Kappy, while I was reviewing the log from EtreCheck I noticed the 3rd party preference panes, launchers and daemos. I deleted a few of them and it really helped with system performance. Reading your reply confirms that what I did was the right thing; here is an updated log from EtreCheck:
Hardware Information:
MacBook Pro (15-inch 2.4/2.2GHz)
MacBook Pro - model: MacBookPro3,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:22:52
Disk Information:
WDC WD5000BEVT-00ZAT0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 149.92 GB (77.67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
Storage (disk0s4) /Volumes/Storage: 349.19 GB (54.09 GB free)
USB Information:
Apple Inc. Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.globaldelight.driver.BoomDevice (1.1)
com.eltima.SyncMate.kext (0.2.5b15)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[invalid] com.bjango.istatmenusdaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.synium.cleanappdaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bjango.istatmenusagent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
Boom
Flux
iTunesHelper
Dropbox
Cinch
3rd Party Preference Panes:
Box Sync
Flash Player
Flip4Mac WMV
FUSE for OS X (OSXFUSE)
Perian
Internet Plug-ins:
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
MeetingJoinPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: NO
Time Machine not configured!
Top Processes by CPU:
5% WindowServer
4% coreaudiod
3% com.apple.qtkitserver
2% com.apple.WebKit.WebContent
1% EtreCheck
1% Boom
0% SystemUIServer
0% BBLaunchAgent
0% CleanApp Daemon
0% Safari
Top Processes by Memory:
180 MB com.apple.WebKit.WebContent
152 MB com.apple.IconServicesAgent
119 MB Safari
90 MB mds_stores
82 MB com.apple.quicklook.satellite
78 MB com.apple.iTunesLibraryService
66 MB Dropbox
57 MB Finder
49 MB Preview
41 MB CleanApp Daemon
Virtual Memory Statistics:
846 MB Free RAM
2.02 GB Active RAM
620 MB Inactive RAM
561 MB Wired RAM
1.22 GB Page-ins
0 B Page-outs
I was reading about GeekBench in the discusions and decided to give it a go, although I was able to only perform the 32-bit tests, I got 1268 on the single-core score and 2187 for the multi-core score; I don't know how good or bad those numbers are. Wish I had a before and after reading but I read about it too late, when I had already erased several items.
I will appreciate any further input BEFORE I decide to reinstall the OS from scratch.
Oscar. -
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os
Open the Mac App Store application and see if iPhoto is under your "Purchases" tab.
Clinton -
My camera is not working after upgrade to Maverick
Hi, I had problem with my in build camare after upgrading to Maverick. I've tried to re-install, reseting and all.. Can anyone help?
Try the troubleshooting tips here > How to Troubleshoot iSight
iSight is the built in camera. -
After upgrading to Maverick my apple wireless keyboard battery drain too quickly (30% in 1 day)
Just as the topic's tittle, after upgrading to Maverick, along with many small errors, keyboard battery draining is by far the most not-so-pleasuring thing to deal with. My keyboard used to consume roughly a few battery percent per week. After the OS upgrade, still with the same using habit, it went from 80% down to 60% the last week, and from 60% to 30% just yesterday. Does anyone else here get this and any solution please? Much appreciate it! Thank you!
Software bugs are killing not only IT industry (just look the drop in PC sales, and also a new sharp drop in tablet sales!), but industry in general.
The reason for this is very simple: wrong people are on wrong jobs. As simple as that.
To introduce this kind of bug, the drain of keyboard battery after installing an "advanced" version 100 (or so) operating system, and have this kind of bug a Jimmy from 3rd grade would not had made, is beyond comprehension.
I trace these kind of stupidities for at least 30 years. While Microsoft can be forgiven as they started it all with a poorly conceived operating system foundation by a few teenegers and later it was impossible to go back to square one, the Apple on the other hand had all things available to them beautifully: the most advanced, architecturally, operating system foundation - Unix. And they failed too. They put an awkward GUI lipstick on that beautiful Unix operating system, with a lot, a LOT of bugs!?
Again: the reason for all of this is that throughout the decades and decades, the wrong people were put on the wrong jobs. Nowadays VERY small percentage of educated people work on software systems development. There are no computer scientists, computer engineers, electrical engineers, software engineers anymore working for those companies like Apple. Throughout the decades of mis-management they had been replaced by all sorts of inadequate occupations: sociologists, psychologists, English majors, shoe salesmen, even Preachers .
And the result we see: a never ending stream of stupidities like this one. If chimpanzees had spent all this time, all these intangible and tanglible investments, on creating operating systems I assure you they would do a MUCH better job than these dilletants -
after upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?
before the upgrade, i could open time machine without the need for having the back up disk plugged in.Ok. I got it to work, sort of....
As I mentioned before I tried the "disk password" and the "Time capsule Password" options to see if I can start the back up again or start a new backup. Neither worked. So I tried the firmware down grade, but like you said that did not work. I then decided to try the "Account password" option and I have never used this option before becasue it states that if there is data on the drive it would not be acessable after creating an account. Since I wiped out the disk that was nno problem. When I created the new account and choose the drive it asked for the user name and password. I entered the info for the new account I just created(FYI this has nothing to do with your login username and password), bingo! It worked!
Now I have two partitions on the TC disk. The old one and now the new account. I am guessing this is to be used if I have multiple computers, which I don't.
I any case, I am going to wipe out everything again and try again to do a backup the way I had it before. -
Animated gif in mail are not visible after upgrade to mavericks
Hi,
I use a animated gif in my signature in mail. This gif was playing normally (like a animated gif) in mountain lion when I writes a new message. After upgrading to mavericks I can't see the animated gif playing. I just see the first frame. However when I send a mail to my iPad using iOS 7 the animated gif is playing normally.
Thanx for every answer!I'm having this issue as well — I can no longer send animated gifs in Mail with Mavericks (10.9.0). The image retains its full image size and remains a gif format, but does not play, just sits static. This also affects forwarding animated gifs — which play fine in the mail window — they are static in the compose window and are sent static.
-
Canon scanner doesnt work after upgrading to maverick
Hi after upgrading to Maverick on my 2.93 GHz Intel core 2 duo processor with 4 GB memory and a 10.9.4 version for my OS X my canon MG5220 all in one printer scanner shows as MP Navigator EX quits unexpectedly.
Thanks so much, Eric! Yes, that solved the problem.
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