After upgrading to Mavericks, all of my contacts disappeared. Did a "contacts archive" export and the file is 17mbs. Looks like there's data, but none of it at all displays. What gives? 20" iMac, early '09

Similar Messages

Does iDVD work with Maverick? This is the first time I tried to burn a DVD using iDVD after upgrading to Maverick. It seems to get stuck at encoding menu stage and not doing anything.

I tried to burn a DVD using iDVD after upgrading to Maverick, first time I tried after upgrading to Maverick a few weeks ago. It seems to get stuck at encoding menu stage and not doing anything. Does anyone else have the same problem?

I did not have a DVD handy to burn but I have just created a small 2 minute video and created a Disk Image and also a VIDEO_TS folder, the encoding worked correctly, so it works with some items.
You may get a better responce in the iDVD forum.
https://discussions.apple.com/community/ilife/idvd
regards

After upgrade to Maverick, no pilot for canon MP600 scanner, i need to install back the old OSX, how can I do?

I need to ungrade from Maverick to my old OSX?
I don't know how to start.
The problem is that Canon MP600 is old and have no interface for scan, even command from the printer function keyboard.

Erase your hard drive then install the OS X version your prefer. If you have a backup of the old system, then erase the drive and restore the backup.
Since you haven't provided any useful information about your hardware or what system you want to install, this is as far as i csn go.

TS1368 HELP!!! After upgrading to IOS 6.13 my IPAD Stucks in a plug-in screen and the Itunes. When i Try to connect to iTUNES pop-up message apear "iTunes has detected an iPad in recovery mode.. You must restore this iPad before it can be used with iTunes

I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!

Turn off your firewall and antivirus software.

After upgrading to Mountain Lion today, my battery only lasts less than 1:30 and the fans seem to run constantly. Help?

I have a late 2011 13" MBP with a 2.8 GHz i7 processor and 4GB of RAM. With OSX 10.7, my battery could last over 4:30; however, now I see the battery drop a percentage point about every minute (currently at 81% and it says 1:16 remaining). I have a number of programs open (Chrome, Mail, iTunes, Twitter, Skype), but these are the same programs I almost always had running with Lion and I never had this problem. Something else new is that the fan seems to constantly be running and only turns off if I put the computer to sleep.
Here are screenshots of my activity monitor: http://imgur.com/a/shehM
Any advice?
My battery has decreased to 70% (1:07 remaining) by the time I've finished writing this...

It looks like Skype is basically running two CPU cores at nearly full throttle (well, 1.57 cores). That's bound to drain the battery pretty quickly. If you were not doing a high resolution video chat in Skype when you took that screen shot, then something is very wrong with it. Check and see if there's a newer version of Skype available that fixes the problem.

After upgrading to Maverick my apple wireless keyboard battery drain too quickly (30% in 1 day)

Just as the topic's tittle, after upgrading to Maverick, along with many small errors, keyboard battery draining is by far the most not-so-pleasuring thing to deal with. My keyboard used to consume roughly a few battery percent per week. After the OS upgrade, still with the same using habit, it went from 80% down to 60% the last week, and from 60% to 30% just yesterday. Does anyone else here get this and any solution please? Much appreciate it! Thank you!

Software bugs are killing not only IT industry (just look the drop in PC sales, and also a new sharp drop in tablet sales!), but industry in general.
The reason for this is very simple: wrong people are on wrong jobs. As simple as that.
To introduce this kind of bug, the drain of keyboard battery after installing an "advanced" version 100 (or so) operating system, and have this kind of bug a Jimmy from 3rd grade would not had made, is beyond comprehension.
I trace these kind of stupidities for at least 30 years. While Microsoft can be forgiven as they started it all with a poorly conceived operating system foundation by a few teenegers and later it was impossible to go back to square one, the Apple on the other hand had all things available to them beautifully: the most advanced, architecturally, operating system foundation - Unix. And they failed too. They put an awkward GUI lipstick on that beautiful Unix operating system, with a lot, a LOT of bugs!?
Again: the reason for all of this is that throughout the decades and decades, the wrong people were put on the wrong jobs. Nowadays VERY small percentage of educated people work on software systems development. There are no computer scientists, computer engineers, electrical engineers, software engineers anymore working for those companies like Apple. Throughout the decades of mis-management they had been replaced by all sorts of inadequate occupations: sociologists, psychologists, English majors, shoe salesmen, even Preachers .
And the result we see: a never ending stream of stupidities like this one. If chimpanzees had spent all this time, all these intangible and tanglible investments, on creating operating systems I assure you they would do a MUCH better job than these dilletants

Mac Mini lagging after upgrading to Mavericks

Upgraded Mac mini to Mavericks. System before was running great with no lag time and fast with the internet along with different applications, email, uploading photos, no problem. After upgrading to Mavericks noticed lag times in logging into different applications, browsers, email and definitely uploading photos. Did a speed check on four different sites and all were over the 15mps up and 1 down with my internet provider. Before I had 4 up and 1 down with my internet provider before provider upgraded everyone to the 15 up and 1 down, it was fast so no problems before. Any suggestions before I drive to Des Moines for a Genius bar appointment? Thanks much appreciated.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Mac OS mail (PDF) attachments cannot be read after upgrading to Maverick

After upgrading to Maverick receiver of e-mails with PDF attachment cannot see or open the attachment. Everything works normally with attaching and sending but it seems to disappear on its way to receiver.

Having the same problem…attachment is visible inline, but cannot be opened nor downloaded. See this thread:
https://discussions.apple.com/message/23508746

After upgrade to Maverick, my macbookpro sometimes will shut down without notice then restart again

After upgrade to Maverick, my macbookpro sometimes will shut down without notice then restart again. During restart it says I have some error so it is shutting down. Dunno what heck is going on here. It has been like this after I updated to Maverick.
What happens? So regret to upgrade to Maverick.
Any help is much appreciated.
Report show this msg:
Anonymous UUID:
AEC00440-A382-ADBC-222D-0C26332AAB85
Thu Apr 3 22:02:40 2014
panic(cpu 3 caller 0xffffff7fa039bfb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80bdb05000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff808e423230 : 0xffffff801e022fa9
0xffffff808e4232b0 : 0xffffff7fa039bfb0
0xffffff808e423380 : 0xffffff7f9ea22eab
0xffffff808e423440 : 0xffffff7f9eaec49a
0xffffff808e423480 : 0xffffff7f9eaec50a
0xffffff808e4234f0 : 0xffffff7f9ed6b056
0xffffff808e423620 : 0xffffff7f9eb0fb39
0xffffff808e423640 : 0xffffff7f9ea298fd
0xffffff808e4236f0 : 0xffffff7f9ea27408
0xffffff808e4238f0 : 0xffffff7f9ea29531
0xffffff808e4239e0 : 0xffffff7f9f9d37a0
0xffffff808e423a40 : 0xffffff7f9f9d0522
0xffffff808e423ad0 : 0xffffff7f9f9badf6
0xffffff808e423b10 : 0xffffff7f9f9b1d3b
0xffffff808e423b70 : 0xffffff801e4cc7b6
0xffffff808e423b90 : 0xffffff801e4cddb1
0xffffff808e423bf0 : 0xffffff801e4cb81f
0xffffff808e423d40 : 0xffffff801e0b6558
0xffffff808e423e50 : 0xffffff801e026bf1
0xffffff808e423e80 : 0xffffff801e0139f5
0xffffff808e423ef0 : 0xffffff801e01e043
0xffffff808e423f70 : 0xffffff801e0c976d
0xffffff808e423fb0 : 0xffffff801e0f3b46
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@0 xffffff7fa038e000->0xffffff7fa03a0fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7fa0386000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9e928000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa0389000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63C 159F]@0xffffff7f9e9d3000->0xffffff7f9ec3bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9e9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f9ec46000->0xffffff7f9eeeffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9e9d3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f9f 970000->0xffffff7f9fa3afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9e9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9e9d3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x000000001de00000
Kernel text base: 0xffffff801e000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 850827343616
last loaded kext at 264945197388: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7fa04a6000, size 65536)
last unloaded kext at 543414599453: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7fa049e000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.15
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.0f1
com.apple.GeForceTesla
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelHDGraphics
8.2.4
com.apple.driver.AppleIntelHDGraphicsFB
8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleIRController
325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.nvidia.classic.NVDANV50HalTesla
8.2.4
com.apple.nvidia.classic.NVDAResmanTesla
8.2.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB Optical Mouse
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

nana4design,
some 15-inch Mid 2010 MacBook Pros are known to have a defective NVIDIA GPU. Since you’re getting GPU panics, yours might be one with the defect. Apple had a gratis servicing program for this model’s defect that lasted for three years from the date of the MacBook Pro’s purchase; they still offer the servicing program, but it is no longer guaranteed to be gratis. I’d recommend making an appointment at your nearest Apple store, to have them run their Video System Test on your MacBook Pro to confirm whether or not its NVIDIA GPU has this defect.

After upgrading to Mavericks, I seem to have lost everything in my Outlook for imac 2011.

after upgrading to Mavericks, I seem to have lost everything in my Outlook for imac 2011.
all my email accounts, all my emails, all my folders & subfolders (received & sent) ... everything.
help!

Remove Adobe plug ins if any.
Macintosh HD > Library > Internet Plug-ins
AdobePDFViewNPAPI.plugin
AdobePDFView.plugin

IMac wont start up after upgrade to Mavericks

I installed Mavericks as an upgrade to OS X 10.6.8 on my iMac and with in a half an hour of use my computer froze, I have tried all the normal rebooting techniques but my opening screen still has the vertical green stripes, even after using the disk repair/first aid utility, the iMac freezes without fully booting. the disk repair found no issues and says all is OK.

Hello Tone56,
It sounds like you are unable to successfully boot your computer after upgrading to Mavericks, and are seeing some graphical anomolies on startup. I recommend starting by resetting your PRAM with this article:
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Note: To print these instructions, open Help Viewer’s Action pop-up menu (looks like a gear), then choose Print.
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys.
Resetting PRAM may change some system settings and preferences. Use System Preferences to restore your settings.
Then reset your SMC:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
If the issue persists, try performing a Safe Boot then restart as normal to see if that will allow you to boot normally:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Starting up in Safe Mode
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
Thank you for using Apple Support Communities.
Cheers,
Sterling

My IMac 21.5 mid 2010's HD is going bad on it, after upgrading to mavericks it slowed way down and after it shut off and now won't come back on, would Seagate Barracuda ST2000DM001 2TB Serial ATA Hard Drive - 7200RPM, 64MB, SATA 6Gb/s worked?

My IMac 21.5 mid 2010's HD is going bad on it, after upgrading to mavericks it slowed way down and after it shut off and now won't come back on, I call apple support and they told me to bring it in but the nearest store is about two hours away. They said I need it to erase my hard drive but I have too many family pics on it.
would Seagate Barracuda ST2000DM001 2TB Serial ATA Hard Drive - 7200RPM, 64MB, SATA 6Gb/s worked on it? I could replace the internal and get an enclosure for the original until I get the pics out of it?
Please advise, it's like five years of family pics I don't wanna loose them and I am worried.
Thanks
Al Florez

A Brody,
I really apprecate your very quick respond, Its too late to back up as of now, my hard drive wont load at all so I cannot follow your instruction to back it up. Learn a hard lesson but I will from now on following your link.
Also my hard drive it is not available to do the free exchange program.
I read the OWC instruction on how to replace the drive I was just wondering if the 2TB would work on it instead of the 1 TB they offer, I specifically asked for the Seage Barracuda because I had great experiences with it on PCs.
Again, Thank you

After upgrading to Mavericks my iMac does not see Sony camcorder in iMovie anymore. It still works on MacBook, so nothing wrong with camera or connections.

After upgrading to Mavericks my iMac does not see my Sony camcorder anymore. I tried the new iMovie as well as the old version 9.0.9, which is still in Applications. I checked the camcorder and connections in iMovie on my MacBook (not upgraded) and that still functions properly, so the problem does not seem to be in iMovie, old or new, or in camcorder and connection.
Anybody with the same problem or a solution?
Thanks mbkom

Try this

After upgrading to mavericks all my folders in Mail are gone, with important documents, does anyone have any ideas how I can retrieve them? Thanks Warren

Hi,
After upgrading to Mavericks, all my mail folders in Mail are gone. Does anyone else have this problem or know how to fix this. I only use the apple Mail, not anything else like gmail etc. Its very frustrating as I had importantant documents there.
Thanks
Warren

this might help with the gmail problem: http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true

After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

Well where is your library located now if not in the iTunes folder? See the links below on what your iTunes folder should look like and put it back together:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

After upgrading to Mavericks, all of my contacts disappeared. Did a "contacts archive" export and the file is 17mbs. Looks like there's data, but none of it at all displays. What gives? 20" iMac, early '09

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