After upgrading to Mavericks, can't install programs from discs

I am unable to install photoshop elements 12. I've upgraded to Mavericks, and this is the first disc I've tried to install. The dvd drive does read regular dvds, but spins, then ejects the install disc. I've reset the PRAM and puffed air in the drive slot. The disc is just out of the box, no scratches. I tried to install Premier Elements too, but same spin, then ejection. Do I need to change some setting somewhere or has the dvd drive developed an issue.

You can start by doing some basic resets such as a iMac SMC and PRAM reset, you may need to do the SMC reset 2-3 times. Also you can restart in Safe Mode to clear some caches. If you continue to have problems post back and there are other things to try such as cleaning the SuperDrive or using an external DVD drive.

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Can't install CS3 from discs on my iMac

With the "application" disc in the computer, it will start running the install. Then it stops, spits out the CD and asks for the Adobe ExtendScript Toolkit 2 disc. Where is that? Be nice if the discs were labeled plainly!
I went online, found that application, downloaded it, burned a disc and tried installing again.
Once again, it stops and asks for the Toolkit, but when I put in my burned disc it tells me that I can't install two things at the same time.
I'm going quite nuts. I need to be able to run the programs that I PAID FOR but CAN'T INSTALL. Help me please!!!!

don't burn a disk. just install from the installation files like they were designed to be used.
Downloads available:
Suite: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Download and installation help for Adobe links: https://helpx.adobe.com/download-install.html
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can't install CS5 from disc

I can't install Photoshop CS5 because the installation asks me to insert CS5 disc but it alreay is inserted. This is after entering the serial number and signing in.

you can click or double click the setup file.
or if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

After upgrade to IOS8 can't import photos from Aperture

I upgraded to IOS8, reset my iPad to factory settings and reinstalled all my apps from scratch.
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Did you turn on iCloud Photo Library? I suspect it may remove the ability to sync photos and videos between Macs and iOS devices.

Can I revert back after upgrading to Mavericks operating system? Can't get my Adobe software to run properly.

Can I revert back to a previous operating system after upgrading to Mavericks? Since installing Mavericks I can't get my Adobe software to run properly.

Thanks, for your replies. I've got a late 2012 iMac (2.7 GHz Intel Core i5). I was previously running Snow Leopard - Not sure exactly what version but it was right up to date.
The Adobe software I'm using is the Creative Cloud. Specifically InDesign cc. Whenever I try to browse folders through the InDesign software the browser window closes before I can do what I need to do. So I cant place images into my InDesign document or save documents properly.
On the Adobe website it says that they worked with apple to fix any bugs before the Mavericks release but there's lots of complaints on the forums. I've left a bug notification with Adobe but I don't expect that they will be offering any solutions or software updates any time soon.
I really just want to revert back without too much trouble.

How can I restore my card reader after upgrading to Mavericks?

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Launch the Image Capture app in your Applications folder.
Conenct the card reader.
Then see if Image Capture recognizes the card unde DEVICES top left side of the Image Capture window.
BEFORE upgrading from one OS X to the next, check the websites for your third party software and hardware for compatibility.
Apple is not responsible for third party software and hardware used with your Mac.

Cannon MP830 can't use the scanner function after upgrading to Mavericks.

I have an Cannon MP830 and now I can't use the scanner function after upgrading to Mavericks. Can someone help?

There is no ICA driver for this model so you won't be able to use Image Capture or Preview. But there is a TWAIN scanner driver and the supporting MP Navigator application available for 10.8 from Canon, so you could try installing these and see if you can scan again.

Can't log in after upgrading to mavericks

After upgrading to Mavericks, I at first seemed to lose the 2nd HD (all data), then list the ability to log in
Help!

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
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After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

Disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Reboot and reenable both respectively. That should jump start Photo Stream.
OT

After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

Well where is your library located now if not in the iTunes folder? See the links below on what your iTunes folder should look like and put it back together:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

Can't send document to Apple Mail after upgrading to Maverick

Hello,
When I in iWork '09 try to send a document to Apple Mail as an attachment, I get an error message that says "iWork encountered an error while attempting to create the attachment data", I get the same message wether I select "Pages", "Word" or "PDF".
I get the same message in Pages and in Numbers. It started after I upgraded to Maverick.
I copied this from the console:
2014-05-11 19:37:27,587 Pages[234]: -[NSFileWrapper setContentID:]: unrecognized selector sent to instance 0xc74d4c0
2014-05-11 19:37:27,587 Pages[234]: Caught the following exception while trying to send to mail.
-[NSFileWrapper setContentID:]: unrecognized selector sent to instance 0xc74d4c0
Help would be appreciated.
Fred

Hello Fruhilda!
It seems that my problem is resolved. My version was 4.1 and App Store didn't show any updates. But after som searching I found out that there was an iWork 9.3 update which I downloaded and installed. After the update the version was 4.3 and I was able to send documents to Apple Mail.
Fred

After upgrading to Maverick, I can no longer access iTunes Store.

Hi,
After upgrading to Maverick, I can no longer access to iTunes stores. The layout for Mac AppStore also doesn't display properly. Perhaps the most annoying part is when I need to access secure website (even google.com), where I need to authorize the certificate. My current connection is behind proxy, but have no issues on all this issues before upgrading to Maverick. Please assist.

Hello segordon21,
Thanks for using Apple Support Communities.
To move voice memos to your computer please follow the steps from the iOS 8 Help below.
Move recordings to your computer
You can sync voice memos with the iTunes library on your computer, then listen to them on your computer or sync them with another iPhone or iPod touch.
When you delete a synced voice memo from iTunes, it stays on the device where it was recorded, but is deleted from any other iPhone or iPod touch you synced. If you delete a synced voice memo on iPhone, it’s copied back to iPhone the next time you sync with iTunes, but you can’t sync that copy back to iTunes a second time.
Sync voice memos with iTunes. Connect iPhone to your computer, then in iTunes select iPhone. Select Music at the top of the screen (between Apps and Movies), select Sync Music, select “Include voice memos,” and click Apply.
Voice memos synced from iPhone to your computer appear in the Music list and in the Voice Memos playlist in iTunes. Voice memos synced from your computer appear in the Voice Memos app on iPhone, but not in the Music app.
Move recordings to your computer
Take care,
Alex H.

HT4718 after upgrading to Mavericks, i can't use Pro Tools ***

after upgrading to Mavericks, i can't use my pro tools, and none of my iTunes files are there. what the ****? I want to revert back to snow leopard.
PLEASE ADVISE!!!! I'm in a panic!!
I was very happy with Snow Leopard, and then I tried to get an app to design my Christmas cards. The computer told me, i had to upgrade to Mavericks to use it.
Now everything is a complete disaster!

I was not prompted to make a clone, so i dont have one. I downloaded an upgrade of pro tools that is alleged to work with mavericks, but it does not.
I can't find any of my music files, iTunes downloads, documents, etc... But, all the software i purchased to work within pro tools is there. Im so confused.
Im PC, i have never downloaded an upgrade that made all my files disappear. This is totally unacceptable.

Macbook 2012 Mid: Can't mount USB mass storage after upgrading to Mavericks

Hi guys,
I'm having big problems with USB mass storages. After upgrading to Mavericks my Mac doesn't see some USB storage devices (mostly USB sticks and Android phone's memory cards via USB. My external USB 3.0 hard disks work fine) at all even though the devices themselves (for example my Android phone) are clearly recognized according to the System Report. When I plug them in, they don't show up on my Finder or on Disk Utility.
I've searched everywhere and it seems like some other people are having the same problem, none seems to offer a definite solution. I've even formatted my HD and reinstalled Mavericks from the recovery partition. Now it mounts a USB stick that was in one of the USB ports at the time of installation but still doesn't read anything else! The funny thing is when I boot into Windows 8 on my Boot Camp partition, I can mount any USB devices including the USB stick and the Android phone I'm having problems on Mavericks without any problems. I can even see then when I boot into the recovery so there's clearly something wrong with Mavericks.
Any chance someone has figured out a solution for this? Apple should've address this long time ago.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem? Note: If the devices are not in Mac OS X format, they normally won't mount in safe mode, but they should appear in Disk Utility.
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

After upgrading to mavericks all my folders in Mail are gone, with important documents, does anyone have any ideas how I can retrieve them? Thanks Warren

Hi,
After upgrading to Mavericks, all my mail folders in Mail are gone. Does anyone else have this problem or know how to fix this. I only use the apple Mail, not anything else like gmail etc. Its very frustrating as I had importantant documents there.
Thanks
Warren

this might help with the gmail problem: http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true

After upgrading to Mavericks, can't install programs from discs

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