After upgrading to Mountain Lion, I cannot convert Chinese characters anymore

I used to be able to convert Traditional Chinese to Simplified Chinese and vice versa in OS X Lion. After I upgraded it to Mountain Lion, I cannot do so anymore. It just keeps asking to run the service which I have already done it. After clicking "Run service" nothing happened.
Any help please
Thank you in advance

i've called apple support hong kong and here's the solution (works on apple's app like textedit but not on MS office applications):
1. go to /system/library/services and copy "ChineseTextConverterService" to desktop.
2. quit all running applications.
3. log out and log in again.
4. move "ChineseTextConverterService" from desktop back to where it was. when asked click on "replace".
5. log out and log in again.
6. of course boxes of "convert text from..." under system preference/keyboard/keyboard shortcuts/services/text should be checked (turn on)
i'm still looking for solution on how to make it work on MS office applications. if anyone knows one, pls post. thanks.

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