After upgrading to v10 Bookmark folders are shown but nothing happens when I click on the folder
I organise my Bookmarks in about 7 or 8 folders. After upgrading to Firefox v10 a few days ago, I find that the Folders are still listed but will not expand. When I open the Bookmarks library and select a folder, it lists the description of the sites but no URLs. I have tried to restore Bookmarks from before upgrading but I get message 'Unable to Process the Backup File'. Fortunately, I also store my Bookmarks in MS OneNote, but I don't want want to re-create them if I'm likely to lose them again. I also have Norton Toolbar installed.
Taking a belts and braces approach lets first of all make sure that you have everything backed up. Having multiple copies is the best way to ensure you have the relevant and latest ones available.
*make manual backups of existing bookmarks, and do this BEFORE and after any restore attempts, be aware that restores overwrite existing bookmmarks
** see [[backing up and restoring bookmarks]]
* make a copy of your profile and put it somewhere safe, outside firefox program and profile paths (Windows desktop is a suitable location) include all sub folders and files (it includes backup copies of bookmarks and the bookmarks database itself)
** see [[backing up your information]]
I have not personally noticed any reported problems specific to Firefox 10 updates that cause problems with bookmarks. Maybe some extension you have is interfering, but whatever the cause you could now have corrupt or old bookmarks installed. if it was a one-of problem you may be ok restoring your bookarks, but if a problem persists you will need to investigate further. If you continue with making say daily manual backups you know the worse case is that you loose only a part of a days bookmarking.
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