After USB recovery, restoration incomplete error - error during PININST_BBV.

I performed a USB recovery with USB made by Creating Recovery to wipe the hard drive.following error message when I click the Details button:
ctoerror.flg file
[  1:06:44.60] ChkErrBB.CMD :  Detect some error during PININST_BBV.
[  1:06:44.60] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
[  1:06:44.60] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
[  1:06:44.60] ----------------------------------------
[  1:06:44.60] Critical error condition was detected at BBV1...
[  1:06:44.60]
[  1:06:44.60] Refer the following file if exists.
[  1:06:44.60]   - c:\system.sav\Logs\BurnBootWarn.log
[  1:06:44.60]   - c:\system.sav\Logs\BurnBoot.log
[  1:06:44.60]
[  1:06:44.60] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
[  1:06:44.60] because RM's dialog can't appear on [Start] screen on Win8 environment.
[  1:06:44.60] customer may not notice RM already shows Error dialog.
[  1:06:44.60]
[  1:06:44.60] ----------------------------------------
there might be unexpected reboot during BBV Clean or Last...
The process will cause CTO panic because the image might not be normal...
Laptop purchase on July 2013.  System updated to 8.1.  When recovered from USB to win8, errored.  Tried to change BIOS time, didn't work

Hi @John90 ,
Here is a link that might help. The only other thing you could try is borrowing a copy of the exact same Windows 8 version as yours.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • After disk recovery, restoration incomplete error - error during PININST_BBV - and can't access BIOS

    Hi I haad got :Ultrabook HP ENVY 6-1103el
    I performed a disk recovery (with disks made myself) to wipe the hard drive. Got to disk 4 of 4 when HP Recovery Manager window appeared with following error message when I click the Details button:
    ctoerror.flg file
    [21:12:12.07] ChkErrBB.CMD :  Detect some error during PININST_BBV.
    [21:12:12.07] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
    [21:12:12.07] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
    [21:12:12.08] ----------------------------------------
    [21:12:12.08] Critical error condition was detected at BBV1...
    [21:12:12.08]
    [21:12:12.08] Refer the following file if exists.
    [21:12:12.08]   - c:\system.sav\Logs\BurnBootWarn.log
    [21:12:12.08]   - c:\system.sav\Logs\BurnBoot.log
    [21:12:12.08]
    [21:12:12.08] Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
    [21:12:12.08] because RM's dialog can't appear on [Start] screen on Win8 environment.
    [21:12:12.08] customer may not notice RM already shows Error dialog.
    [21:12:12.08]
    [21:12:12.08] ----------------------------------------
    there might be unexpected reboot during BBV Clean or Last...
    The process will cause CTO panic because the image might not be normal...
    There are 3 options, Save Log, Details, Retry. When I try 'Retry' it asks for recovery media. I've put my recovery disk 6 and disk 1 in, but nothing happens. Oddly enough, the command prompt (cmd.exe) is open at this point. Now whenever I restart the laptop it goes to the same restoration error screen with the command prompt open and minimized in the lower left hand corner.
    Pressing F10 (BIOS Setup) or F11 (System Recovery) after starting doesn't do anything, it just goes straight the the Restoration Incomplete message. Pressing Esc during start goes to the Startup menu, but pressing F10 or F11 there just does the same thing. F2 System Diagnostics works. I ran quick memory check, everything passed. I ran the long hard drive check. Overall it passed, and each one passed except for optimized dst it said 'not available'. When I choose BIOS Management from Diagnostics UEFI, and try either a BIOS Update or BIOS Rollback, I get 'The selected BIOS image was not available.' My system's BIOS ID is F.23. When I try to select a BIOS Image to apply, I've clicked through the file trees and there's nothing there to choose.
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    Did my BIOS become corrupted during the system restoration from disk?
    Any  suggestions or options?
    Thanks.

    Hi  larag,
    Thank you for your reply.
    As I stated in my original post, I suggest you contact HP support and explain in detail the events that happened, when you tried to do the recovery.  The contact information is in my original post.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Safari crashes and gives error after time machine restore

    Hi Apple,
    My Safari crashes and gives error after time machine restore. See error (log) below:
    Process:    
    Safari [1868]
    Path:       
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: 
    com.apple.Safari
    Version:    
    7.0.1 (9537.73.11)
    Build Info: 
    WebBrowser-7537073011000000~21
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [174]
    Responsible:
    Safari [1868]
    User ID:    
    501
    Date/Time:  
    2014-03-24 22:31:09.115 -0400
    OS Version: 
    Mac OS X 10.9.1 (13B42)
    Report Version:  11
    Anonymous UUID:  71F3CB6C-F8A0-C67D-EE17-D79E8AACA56F
    Crashed Thread:  15
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000105aa5400
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x105aa5400:
    -->
    __TEXT            
    000000010c5a3000-000000010c5a4000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    dyld: in dlopen()
    /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/Calend arFoundation
    Process Model:
    Multiple Web Processes
    Enabled Extensions:
    com.conduit.safari-QAMAD5CQ5Z (20 - 1.0) Conduit Search for Safari
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   dyld                     
    0x00007fff6e800b7e open + 10
    1   dyld                     
    0x00007fff6e7e5566 dyld::loadPhase5(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 689
    2   dyld                     
    0x00007fff6e7e5291 dyld::loadPhase4(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 158
    3   dyld                     
    0x00007fff6e7e5179 dyld::loadPhase3(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 1433
    4   dyld                     
    0x00007fff6e7e49c6 dyld::loadPhase1(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 135
    5   dyld                     
    0x00007fff6e7e0426 dyld::loadPhase0(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 190
    6   dyld                     
    0x00007fff6e7e01bb dyld::load(char const*, dyld::LoadContext const&) + 179
    7   dyld                     
    0x00007fff6e7e4337 dyld::libraryLocator(char const*, bool, char const*, ImageLoader::RPathChain const*) + 52
    8   dyld                     
    0x00007fff6e7eacb4 ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 368
    9   dyld                     
    0x00007fff6e7eb01e ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 1242
    10  dyld                     
    0x00007fff6e7ea9d4 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 80
    11  dyld                     
    0x00007fff6e7e1764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
    12  dyld                     
    0x00007fff6e7e876d dlopen + 440
    13  libdyld.dylib            
    0x00000001130757ef dlopen + 59
    14  com.apple.Safari.framework
    0x000000010c821558 AOSAccountsFramework() + 39
    15  com.apple.Safari.framework
    0x000000010c82025d getMMAOSAccountStatusLoginNotification() + 27
    16  com.apple.Safari.framework
    0x000000010c6a4fa9 ___ZL29aosAccountsFrameworkAvailablev_block_invoke + 11
    17  com.apple.Safari.framework
    0x000000010c6a2f11 aosAccountsFrameworkAvailable() + 33
    18  com.apple.Safari.framework
    0x000000010c6a2e09 -[CloudTabStore init] + 65
    19  com.apple.Safari.framework
    0x000000010c6a2db8 +[CloudTabStore sharedCloudTabStore] + 58
    20  com.apple.Safari.framework
    0x000000010c8464c0 -[ToolbarController _canShowToolbarItemForCloudTabs] + 29
    21  com.apple.Safari.framework
    0x000000010c846c03 -[ToolbarController toolbarDefaultItemIdentifiers:] + 154
    22  com.apple.AppKit         
    0x0000000110afad21 -[NSToolbar _defaultItemIdentifiers] + 80
    23  com.apple.AppKit         
    0x0000000110afab14 -[NSToolbar _setConfigurationFromDictionary:notifyFamilyAndUpdateDefaults:upgradedConfigura tion:] + 291
    24  com.apple.AppKit         
    0x0000000110afa95c -[NSToolbar _setConfigurationUsingName:domain:] + 324
    25  com.apple.AppKit         
    0x0000000110afa804 -[NSToolbar setConfigurationUsingName:] + 201
    26  com.apple.AppKit         
    0x0000000110afa641 -[NSToolbar _loadFromUDIfNecessary] + 121
    27  com.apple.AppKit         
    0x0000000110afa385 -[NSWindow setToolbar:] + 535
    28  com.apple.Safari.framework
    0x000000010c8450cb -[ToolbarController initWithBrowserWindowController:] + 587
    29  com.apple.Safari.framework
    0x000000010c671608 -[BrowserWindowControllerMac windowDidLoad] + 739
    30  com.apple.AppKit         
    0x0000000110c8c35c -[NSWindowController _windowDidLoad] + 450
    31  com.apple.Safari.framework
    0x000000010c8a3f8d -[WindowController _windowDidLoad] + 43
    32  com.apple.AppKit         
    0x0000000110c73076 -[NSWindowController window] + 110
    33  com.apple.Safari.framework
    0x000000010c671d3a -[BrowserWindowControllerMac showWindow:] + 50
    34  com.apple.AppKit         
    0x0000000110d404c5 -[NSDocument showWindows] + 100
    35  com.apple.Safari.framework
    0x000000010c6400ab -[BrowserDocument showWindows] + 39
    36  com.apple.AppKit         
    0x0000000110d3f028 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
    37  com.apple.AppKit         
    0x0000000110d3ee1f -[NSDocumentController newDocument:] + 36
    38  com.apple.Safari.framework
    0x000000010c7d3793 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
    39  com.apple.Safari.framework
    0x000000010c7d3954 -[WindowReopener init] + 117
    40  com.apple.Safari.framework
    0x000000010c7d3a63 +[WindowReopener reopenWindows] + 43
    41  com.apple.Safari.framework
    0x000000010c5b5597 -[AppController _openUntitledFileWhileLaunching:] + 157
    42  com.apple.Safari.framework
    0x000000010c5b2441 -[AppController applicationOpenUntitledFile:] + 22
    43  com.apple.AppKit         
    0x0000000110c6de90 -[NSApplication _doOpenUntitled] + 447
    44  com.apple.AppKit         
    0x0000000110b90f41 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
    45  com.apple.AppKit         
    0x0000000110b90c63 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
    46  com.apple.AppKit         
    0x0000000110b9084d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
    47  com.apple.AppKit         
    0x00000001109fb9fb -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
    48  com.apple.AppKit         
    0x00000001109fb789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
    49  com.apple.AppKit         
    0x00000001109fb1eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    50  com.apple.Foundation     
    0x000000010ef4beaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    51  com.apple.Foundation     
    0x000000010ef4bd1d _NSAppleEventManagerGenericHandler + 106
    52  com.apple.AE             
    0x0000000113a2ee1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
    53  com.apple.AE             
    0x0000000113a2ec32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    54  com.apple.AE             
    0x0000000113a2eb36 aeProcessAppleEvent + 315
    55  com.apple.HIToolbox      
    0x00000001125c95f1 AEProcessAppleEvent + 56
    56  com.apple.AppKit         
    0x00000001109f70f6 _DPSNextEvent + 1026
    57  com.apple.AppKit         
    0x00000001109f68db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    58  com.apple.Safari.framework
    0x000000010c604ec0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    59  com.apple.AppKit         
    0x00000001109ea9cc -[NSApplication run] + 553
    60  com.apple.AppKit         
    0x00000001109d5803 NSApplicationMain + 940
    61  com.apple.Safari.framework
    0x000000010c7d6f3d SafariMain + 267
    62  libdyld.dylib            
    0x00000001130765fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x0000000113207662 kevent64 + 10
    1   libdispatch.dylib        
    0x000000011304143d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib        
    0x0000000113041152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 4:: WebCore: IconDatabase
    0   libsystem_kernel.dylib   
    0x0000000113206716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x0000000113321c3b _pthread_cond_wait + 727
    2   com.apple.WebCore        
    0x000000011665ac0b WebCore::IconDatabase::syncThreadMainLoop() + 507
    3   com.apple.WebCore        
    0x000000011665779f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
    4   com.apple.JavaScriptCore 
    0x000000010d0870af ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 7:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib   
    0x0000000113202a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x0000000113201d18 mach_msg + 64
    2   com.apple.QuartzCore     
    0x000000010e1813b7 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore     
    0x000000010e1812ed thread_fun + 25
    4   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    5   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    6   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 8:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib   
    0x0000000113202a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x0000000113201d18 mach_msg + 64
    2   com.apple.CoreFoundation 
    0x000000010fb22315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation 
    0x000000010fb21939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation 
    0x000000010fb21275 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation     
    0x000000010ef91907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation     
    0x000000010ef9170b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    8   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    9   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 10:
    0   libsystem_kernel.dylib   
    0x0000000113206e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x0000000113320f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x0000000113323fb9 start_wqthread + 13
    Thread 11:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib   
    0x0000000113206716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x0000000113321c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore 
    0x000000010d092266 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
    3   com.apple.JavaScriptCore 
    0x000000010d091d85 JSC::BlockAllocator::blockFreeingThreadMain() + 117
    4   com.apple.JavaScriptCore 
    0x000000010d0870af ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 12:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x0000000113206716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x0000000113321c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore 
    0x000000010d092887 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore 
    0x000000010d092718 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore 
    0x000000010d0870af ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 13:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x0000000113206716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x0000000113321c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore 
    0x000000010d092887 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore 
    0x000000010d092718 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore 
    0x000000010d0870af ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 14:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib   
    0x0000000113206716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x0000000113321c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore 
    0x000000010d092887 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore 
    0x000000010d092718 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore 
    0x000000010d0870af ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib  
    0x000000011331f899 _pthread_body + 138
    6   libsystem_pthread.dylib  
    0x000000011331f72a _pthread_start + 137
    7   libsystem_pthread.dylib  
    0x0000000113323fc9 thread_start + 13
    Thread 15 Crashed:
    0   ???                      
    0x000000010f6ec598 0 + 4553885080
    Thread 15 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000054  rcx: 0x000000010f639000  rdx: 0x0000000000000054
      rdi: 0x0000000000000000  rsi: 0x000000010eb53000  rbp: 0x000000010f63aff0  rsp: 0x000000010f63af70
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000105aa5400  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x000000010eb53000
      rip: 0x000000010f6ec598  rfl: 0x0000000000010202  cr2: 0x0000000105aa5400
    Logical CPU:
    2
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x10c5a3000 -   
    0x10c5a3ffd  com.apple.Safari (7.0.1 - 9537.73.11) <26B9451D-36DC-3EC9-AF48-B32519F9BFF6> /Applications/Safari.app/Contents/MacOS/Safari
    0x10c5a8000 -   
    0x10caaeff3  com.apple.Safari.framework (9537 - 9537.73.11) <D3F772B3-4AD9-32F1-A0CB-CF307FF1B283> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
    0x10ce98000 -   
    0x10ce99ff7  libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
    0x10cea3000 -   
    0x10cec1ff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x10cee3000 -   
    0x10cee4fff  libquit.dylib (161) <12162287-B8C8-36D0-B000-ADC28731FC66> /usr/lib/libquit.dylib
    0x10ceed000 -   
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    0x10cf1d000 -   
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    0x113c18fff  com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x113c3c000 -   
    0x113c43fff  com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x113c4d000 -   
    0x113c58fff  libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
    0x113c60000 -   
    0x113c6bff7  com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x113c7d000 -   
    0x113c80fff  com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x113c89000 -   
    0x113ca0fff  com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x113cc5000 -   
    0x113ccfff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x113ce0000 -   
    0x113d08ffb  libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
    0x113d17000 -   
    0x113da3ff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x113dd6000 -   
    0x113e45ff1  com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x113e76000 -   
    0x113efffff  com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x113f49000 -   
    0x113f8eff6  com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x113fc5000 -   
    0x113fd4ff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x113fe8000 -   
    0x114035ff2  com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x114069000 -   
    0x1140a2ff7  com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x1140c3000 -   
    0x1140ccfff  com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0-FC6E-36B6-A6A7-73E6950A74AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x1140e6000 -   
    0x1140e9ffc  com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x1140f9000 -   
    0x1140f9fff  com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x114102000 -   
    0x1143d6fc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x11441e000 -   
    0x11441efff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x114427000 -   
    0x1144f2fff  libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x114500000 -   
    0x1145b0ff7  libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x1145bf000 -   
    0x1149a0ffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x114a07000 -   
    0x114b75ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x114ba5000 -   
    0x114c94fff  libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x114d0e000 -   
    0x114d55fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x114d7e000 -   
    0x114da2ff7  libJPEG.dylib (1038) <86F349A8-882D-3326-A0B0-63257F68B1A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x114db0000 -   
    0x114e09fff  libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x114e1c000 -   
    0x114e37ff7  libPng.dylib (1038) <EF781AF8-C2E6-3179-B8A1-A584783070F1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x114e41000 -   
    0x114e45ff7  libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x114e4c000 -   
    0x114f3afff  libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x114f67000 -   
    0x114f69fff  libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x114f73000 -   
    0x114fbaff7  libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
    0x114fd0000 -   
    0x114fe9ff7  com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x115009000 -   
    0x115025fff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
    0x115031000 -   
    0x115122ff9  libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
    0x115138000 -   
    0x11519cff9  com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x1151c9000 -   
    0x1151cafff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x1151d1000 -   
    0x1151d5ff7  libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/l

    simonun wrote:
    Hi guys,
    Hi, and welcome to the forums.
    hope somebody can help me with this issue with TM.
    I decided to restore my entire system from a backup I got in an external hard drive ( formatted mac Os Journaled). I didnt exclude any folder from the backup.
    Basically using the mac osx installation disk
    Which one? If you used a Leopard Install disc, that's the problem. You need to use a +Snow Leopard+ disc to restore a +Snow Leopard+ backup. (Unfortunately, Apple doesn't exactly make that clear -- you are far from the first!)
    If your system is not too large, and didn't take more than an hour or so to restore, just do it over.
    If it's a lot larger, though, you can just install Snow Leopard. Your Mac should boot up normally, but don't use any apps yet. First, download and install the 10.6.5 "combo" update. Info and download available at: http://support.apple.com/kb/DL1324 Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards.

  • Restoration Incomplete

    Encountered the following message after the notebook completed reading from all 6 Recovery disk for my HP Envy4-1101TX notebook Win8 recovery:
    Restoration Incomplete
    The restoration did not complete.
    Please select one of the following buttons:....
    Managed to extract the logs:
    [ 1:00:33.02] Required [CoreCountrySpecific]. But, Base OS is [Single Language] edition...
    [ 1:00:33.02] Wrong edition is required...
    [ 1:00:33.02] This is Customer image... CTO PANIC,    .
    Component: Windows 8 Preinstall Diagnostic Tools - TDC
    Timing: FactoryUpdate
    Error: Cannot upgrade OS edition to China for non-China image
    Error: Action is not allowed
    Next Step: Please reset your localization code or Win8 Configuration value via EEPROM
    [ 1:03:04.34] ------------------------------------------------------------------------------------------
    ***CTO Error condition has been dtected in [Factory Update] phase !! ***
    [ 1:03:04.34] Suggest to create PIN-log and send to TWN PDC NB-PreinPM for further analysis ...
    [ 1:03:04.34] ------------------------------------------------------------------------------------------
    [ 0:59:48.54] Start BBOffline.cmd...
    UPDrv=[C:]
    [ 0:59:48.57] Set UIA Error Code to 951
    [ 0:59:48.74] Delete [FBI] folder.
    [ 0:59:48.74] WinPE is 64bit.
    [ 0:59:55.22] Starts [FixUps].
    [ 0:59:55.25] ---------------------------------------------------------------------
    [ 0:59:55.25] FixUps.cmd...
    [ 0:59:57.77] FixUps.cmd completed...
    [ 0:59:57.77] ---------------------------------------------------------------------
    [ 0:59:57.77] Starts [Tweaks for SSRD].
    [ 0:59:57.80] ---------------------------------------------------------------------
    [ 0:59:57.80] SSRD Tweaks to change user default locale...
    [ 0:59:57.80] Copy C:\System.sav\Util\TDC\MCPP\FBIRES\FBIUSRES.DLL.
    [ 0:59:58.03] Run "Dism.exe /image:C:\ /Set-SKUIntlDefaults:en-US ".
    [ 1:00:05.73] ---------------------------------------------------------------------
    [ 1:00:05.75] Launch PININST.exe for Offline ...
    [ 1:00:20.89] Starts [Sleep 10 sec].
    [ 1:00:30.92] Starts [Create RStoneFUpdate.INI].
    [ 1:00:31.60] Starts [create 1GB Pagefile for offline].
     Volume in drive C has no label.
     Volume Serial Number is 3EDD-B459
     Directory of C:\System.sav\bbv
    06/02/2014  01:00 AM     1,073,741,824 pagefile.sys
                   1 File(s)  1,073,741,824 bytes
                   0 Dir(s)  32,564,887,552 bytes free
    [ 1:00:31.66] Brand detection.
    [ 1:00:31.68] Customize error handling for Specialize ~ BBV1.
            0 file(s) copied.
    [ 1:00:31.71] ---------------------------------------------------------------------
    [ 1:02:26.40] Check Win 8 configuration...
    [ 1:02:27.40] Check system ID...
    [ 1:02:28.46] Check OS SKU...
    [ 1:02:29.50] Check option code...
    [ 1:02:30.52] Check brand name...
    SKU_DEF_COUNTRY=[215]
    SKU_DEF_SYS_LOC=[en-SG]
     Reset country in administrator...
     Reset country in Default user...
     Reset System locale
    Deployment Image Servicing and Management tool
    Version: 6.2.9200.16384
    Image Version: 6.2.9200.16384
    Reporting offline international settings.
    Default system UI language : en-US
    System locale : en-SG
    Default time zone : Pacific Standard Time
    User locale for default user : en-US
    Location : Singapore (GEOID = 215)
    Active keyboard(s) : 0409:00000409
    Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)
    Installed language(s): en-US
      Type : Fully localized language.
    Installed language(s): zh-CN
      Type : Partially localized language, MUI type.
      Fallback Languages en-US
    The operation completed successfully.
     Updated System Locale info...
    [ 1:02:43.55] Start PIN Tweaks...
    [ 1:02:44.58] ---------------------------------------------------------------------
    [ 1:02:44.58] PIN Tweaks to hide All for BurnBoot BBV and BBV2 on restored image...
    [ 1:02:44.58] ----------------------------------------
    [ 1:02:44.58] Tweaks for OOBE's Unattend.xml
    [ 1:02:44.58]  to pick up the proper file...
    [ 1:02:44.58] ----------------------------------------
    [ 1:02:44.58] rename unattend.org to unattend.or_
    [ 1:02:44.62] ----------------------------------------
    [ 1:02:44.62] without Light Sensor..
    [ 1:02:44.65] ----------------------------------------
    [ 1:02:44.65] This is Restored image [RImage.flg]...
    [ 1:02:44.65] ---------------------------------------------------------------------
    [ 1:02:45.58] Start MIR Tweaks...
    [ 1:02:46.58] ---------------------------------------------------------------------
    [ 1:02:46.58] [MIR Tweaks] ...
    [ 1:02:46.58] ---------------------------------------------------------------------
    [ 1:02:47.60] Start Factory Update(s)...
    [ 1:02:59.63] Start QFE Offline installation...
    [ 1:03:04.21] PININST_OFF: PASSED...
    [ 1:03:04.25] Type C:\System.sav\Logs\BBFindEr.log...
    [ 1:03:04.26] Type C:\System.sav\Logs\BBFindE0.log...
    ---------- C:\SYSTEM.SAV\LOGS\PININST_OFF.LOG
    Result=PASSED
    [ 1:03:04.26] There was no QFE installation...
    [ 1:03:04.26] Check FUList.log if there is duplicate Desc...
    No duplication.
    [ 1:03:04.32] No Duplicated Desc is found... PASSED.
    [ 1:03:04.32] There was no Factory Update...
    there might be unexpected reboot during BBV Clean or Last...
    The process will cause CTO panic because the image might not be normal...
    Anyone has a solution for it?
    Thanks!

    Product: Pavilion G6 2301ax
    Pre-installed: Win 8 Home basic  single language
    Recovery drive inside: Removed
    Recovery Dvd's : I have made before removing recovery drive
    Current OS: Windows 7 Ultimate
    want to install : Minimum recovery from Recovery Dvds
    Error Detail:
    1. Intallation completes upto first reboot correctly.
    2. When restarts it starts Installing Drivers.
    3. But suddenly error appears:
        " Restoration Incomplete.
    Please select one of  following."
    My Laptop Battery is completly dead. and when laptop restarts while battery in it takes upto 2-3 minutes to show active screen and that starts from just boot.  can that be a problem.
    it restarts normally while battery is not used.  (i have not tried installing windows without battery yet!)
    so what are my options?

  • My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

    My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

  • My iphone 4 after ios 5.1 update. had error updating.my phones now in recovery mode now.usb to itunes.keeps saying!itunes doesn't recognise phone ,after update done now error.i recall doing a firmware update for the old 5.0 update.happened again.i recall

    my iphone 4 after ios 5.1 update. had error updating.my phones now in recovery mode. usb to itunes when switched on.doesnt recognise. after update done.yes updates itunes.trued different usb ports. etc . for restore .but nothing.says my phones backed up in preferences.on itunes.but can get back up.i recall doing a firware update for the last os 5.0 update..but forgot where the link was .do i have to buy a new phone ?

    UPDATE: I attempted to bypass activation using the emergency call 112 to get into the homescreen, but the call failed, in fact, even 911 will not go through and give me a call failed. (before you yell at me for dialing 911, I'm a firemedic )

  • HELP! iPhone 4 is BLANK after trying to update to iOS 6, error message during restore...

    I tried to submit question to Apple Support, but I have to enter my phone's serial number and it doesn't work! From what I can gather, it wasn't restored, so I can't get the serial #!!!
    When I connected to iTunes earlier this evening, a window popped up about updating iOS.  (I had to update thru iTunes b/c I've never updated iOS!) 
    I chose "download & update".  After ~2 hours of downloading software, it began doing some different things, soon after it started the restore process, an error message popped up.  The first suggestion was to download the newest version of iTunes, which I did, next-restart laptop, opened iTunes, and iPhone doesn't show as a device, and choices like "sync" are gray (can't choose them).
    By looking through and reading other questions and answers in the community, I think I've found the backups stored on my computer. 
    I just can't get anything to work.  proc
    I love my phone, please, please help! 
    In pretty easy to understand terms.  (please no talk of clouds, etc. )
    I didn't do any backups myself prior to starting b/c it clearly said all of those things would be backed up and restored during the process. 
    thank you!

    when I started the update I was at the end of the preparing to download phase and now my screen is just flashing on and off with apple logo

  • After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???

    After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???

    http://support.apple.com/kb/TS3694#error3194
    This might help. Good luck, I really hope this all works out. :-)

  • HT1414 After restore that showed error code 40 and showed USB connect with itune on touch screen.

    My problem
    1. can't open my i-phone showed as picture and then i try to restore but showed error 40.
    Now still can't swith on my phone.I would like to solve and repair this phone.
    Please help me for solve this problem.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipods stuck in recovery mode. Says error 9 when it tries to restore. I've used many different USB cords, and different computers. I've also downloaded itunes many times. And apple mobile device is installed. Please help me out.

    I dont know what to do.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes.  This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Since it appears you have done everything else, disable the security software on the computer.

  • Windows 8 USB recovery fails with CTOERROR.flg error

    Windows 8 recovery using HP supplied USB recovery device failed with CTOERROR.flg error.
    [22:53:29.29] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [22:53:29.31] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [22:53:29.31] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    I have tried all the scenarios which are described in this forum but no success.
    Can anyone suggest to which date should i reset the BIOS or anyother workarounds??
    I have run diagnostic tests on Memory and Disks and both are fine.
    * There is a big problem with the HP recovery manager which fails to recover windows. Many have reported in this forum and other forums....but HP has failed to attend this issue and fix the problem in their recovery manger or atleast show a workaround to restore the windows.
    My laptop was drastically slow after the reinstall from the HP support.....and now when i decided to reset and recover the windows.....it fails. Unfortunately my laptop is out of warranty.
    This is pushing me away from any HP and will never ever buy or recommend anyone to buy a HP product.
    History about previous issue with this laptop:
    Order # BDRN598901
    Order # BDTP356101
    * I had an issue with the HP recovery manager in creating recovery disc. I did contact the HP support as my warranty was still in place. They took my laptop and reinstalled the OS and sent it back to me. 
    Even after that i could not create a recovery disk and they send me a USB recovery device. 
    Service Order Product Service Event Order Status Estimated Delivery Date *MM/DD/YYYY Track this Shipment
    BDTP356101 USB - WINDOWS 8 64B RECOVERY KIT SW FULFILLMENT POSTAL DELIVERY GROUND Shipped 05/05/2014 POSTAL SERVICE (STANDARD)
    Service Order Product Service Event Order Status Estimated Delivery Date *MM/DD/YYYY Track this Shipment BDRN598901 HP ENVY 4-1115DX TouchSmart Ultrabook BOX PLUS PICKUP & REPAIR, 2 DAY SHIPPING Shipped 04/30/2014 FED-EX NEXT DAY (AFTERNOON)
    Thanks,
    KB29

    Set the date in BIOS to 1/02/2012. Save & Exit. Boot with Recovery, let it run through the process- but on the first reboot initiated by recovery enter BIOS again to insure date is still set to 2012. If not change it again, then let recovery resume.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Error code 0xc0000001 after system recovery attempt--PLEASE HELP--

    HI,
         I have a Toshiba Satellite C855-S5194  Part number: PSCBLU-066003.   
    To give you the whole story it begins with my screen going blank while watching Netflix while attatched to a HD tv thru the HDMI.  Then the screen went blu and and error code came up. Error code 0xc0000001 and it stated you needed to use recovery tools on your instrallation media. 
    First I tried using the recovery steps by accessing it in preboot.  That did not work.
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    How long were you able to watch this movie before it crashed?
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    Can you start up in SAFE MODE?
    "Knowledge should be unrestricted and the most important commodity we can offer to help one another."

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