After using FF and closing it will not always reload and requires me to restart my computer, why?
After running FF and visiting different web sites and then closing down FF it will not restart without a restart of my computer. version 4.
I have uninstalled and re-installed FF several times to no avail.
I also have had the problem that when trying to read a complete article on Eurekalert.org I can only do so by opening in another tab rather than just being able to click on it to open.
https://support.mozilla.com/en-US/kb/Firefox+hangs - see '''Hang_at_exit'''
Similar Messages
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I have the latest itunes and I use Windows and suddenly, after working fine for years, itunes will not synch with Outlook anymore. Any ideas?
Contact NIK for updated/upgraded versions of their plug-ins. They have been having a lot of issues with their plug-ins.
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Both browsers (Firefox 21 & IE) installed on my 64-bit Widows XP desktop refuse to start either from clicking the desktop icon, the start bar menu, or the executables themselves. What does happen is that all icons disappear from the screen for some 15-30 seconds, then the icons are returned to the screen, and the last informative message displayed from the system tray at start up is repeated.
Deleting Firefox and reinstalling will start the browser as the last step, but when the new copy is closed it will not start. Also just rerunning the installation download without deleting Firefox will "Upgrade" and start as a last step but when the new copy is closed it can not be restarted. Running restore on the new copy has on apparent effect on the ultimate inability to restart after closing.
I only tried the IE browser after being unable to start Firefox (its ordinarily only used by the MS update procedure) and have not investigated either reinstalling or repairing it.Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
After upgrading to ios6 my iphone will not open .xls files in emails with the default viewer. Is there a fix for this? The same emailed .xls files still open on my ipad using ios5 while viewing email like they did on my iphone prior to upgrading. I have no special software like numbers or anything else installed on either device. Just using the default viewer provided by apple for viewing email.
The attachment is an .xls excel 97-2003 spreadsheet. I viewed the file in the email and did not edit it with any software. I can forward the file to anyone that is may want to check it out to see if they can help me. I was wondering if there was some way of forcing another ios6 install on my phone and maybe that would solve it.
Is there anyone out there that is viewing .xls files in email using ios6 w/o any other software installed like numbers or any other add ons? I am not upgrading my ipad from ios5 to ios6 so I can still continue to view the emails on my ipad. Is there an email viewer .xls plug-in that will be availablle in the next ios6 update? -
just installed PS 13 elements and loaded pictures into organizer. after using PS editor now organizer is not reloading. I keep getting error message saying organizer unexpectedly quit, do you want to reopen. When I click on it to reopen it doesn't and I get the same message again. I rebooted computer, still did it, I uninstalled and reinstalled the program and I am still getting the same error message. This is on Mac OS with yosemite. Any Ideas Please!!!
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8e85533b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 9:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.CameraRaw 0x000000012122478b 0x120c28000 + 6277003
2 com.adobe.CameraRaw 0x00000001211ad48b 0x120c28000 + 5788811
3 com.adobe.CameraRaw 0x0000000120fad001 0x120c28000 + 3690497
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff977ccef1 CFRunLoopRun + 97
6 com.adobe.ols.library 0x00000001235ebc86 OLSHTTPTransaction::Execute() + 4166
7 com.adobe.ols.library 0x00000001236174f9 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1849
8 com.adobe.ols.library 0x000000012360958a OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1834
9 com.adobe.ols.library 0x000000012361626c OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 1804
10 com.adobe.ols.library 0x00000001235c885c OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 124
11 com.adobe.ols.library 0x00000001235c6921 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2593
12 com.adobe.ols.library 0x0000000123608d3a OLSServiceTask::ExecuteStateMessageExchangeServer() + 426
13 com.adobe.ols.library 0x00000001236010cc OLSServiceTask::ExecuteInternal() + 1196
14 com.adobe.ols.library 0x000000012361b22e OLSTask::Execute() + 350
15 com.adobe.ols.library 0x000000012361c874 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1300
16 com.adobe.ols.library 0x000000012361b454 OLSTaskThread::Run() + 36
17 com.adobe.ols.library 0x000000012363fd88 OLSThread::ThreadProc(void*) + 54
18 com.apple.CoreServices.CarbonCore 0x00007fff9c7108dc PrivateMPEntryPoint + 58
19 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
20 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
21 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff921a475a __sigwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce1a84 0x10cc7e000 + 17185412
2 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
3 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8fcfac80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff90df190a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff921a43fa __select + 10
1 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 16:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ad2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00007fff99593aaa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00007fff993828f4 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000b0 rbx: 0x00006080000b4460 rcx: 0x00007fff52f7da08 rdx: 0x00007fff52f7d8c0
rdi: 0x00006080001d31a0 rsi: 0x0000000000000000 rbp: 0x00007fff52f7d860 rsp: 0x00007fff52f7d830
r8: 0x00007fff52f7d9d8 r9: 0x00007fff52f7d9a0 r10: 0x0000000000000000 r11: 0x0000000110825b90
r12: 0x00007fff52f7d9a0 r13: 0x00007fff52f7e0e8 r14: 0x00007fff52f7d8c0 r15: 0x00006080000b4460
rip: 0x0000000110825ba6 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14 -
After upgrading to Snow Leopard, Mail will not let me archive any mail. All archived messages re-appear in my inbox (I have tried archiving and placing in the trash bin). How do i regain control of my inbox?
The main differences that can cause a problem are scripting additions (64-bit vs 32-bit and security reasons) and the usage of dates (it is not as forgiving). AppleScript itself is basically the same, so if empty paragraphs are what caused your problems the update would have just been a coincidence.
-
After the new update my ipad4 will not do a full recharge even when turned off overnight and the battery goes flat it 2 hours it is driving me crazy as I had to stop all apps but still not helping but my iPhone 5 is great no troubles at all HELP
Do you place the ipod in the dock during the night? I did this once and the other day the battery was almost empty because it kept on playing after it rested in the dock.
Here is more info about battery life and exchange program: http://support.apple.com/kb/HT1322
and http://www.apple.com/support/ipod/service/battery/ -
I am trying to connect my old mac desktop and my mac book pro to my new mac desktop to use as monitor but it will not work??
Hi ashleydanc588,
If you are interested in more information on using an iMac in Target Display Mode, including what machines are compatible, you may find the following article helpful:
Target Display Mode: Frequently Asked Questions (FAQ)
http://support.apple.com/kb/ht3924
Regards,
- Brenden -
I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding the unauthorised payment and the DISABLING of my account.
David Forrester.
Sent from my iPad
On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
Follow-Up: 319042795
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Dear David,
Welcome to iTunes Store Customer support.
I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Please reply to this email and let me know if this purchase was unauthorized.
Thank you for being an iTunes Store customer. Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Lang_Country: en_gb
User Storefront: UK
Concern Type: Problem Not Listed
Web Order #:
Content Title: NOW TV Day Pass
Provider Name: BSkyB
Track IDs: []
Purchase Date : 2014-03-16 12:33:48 Etc/GMT
Purchase Device : Apple TV
Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
<Personal Information Edited by Host>This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly. -
After installing Exchange cu6 2 servers will not autostart
after installing Exchange CU6 - 2 services will NOT autostart
Transport Submission & Unified Messaging
Both will start if I goto Services & Manually start these
(Unified Messaging - I think that was an option on the initial install but I'm not using unified messaging anyway!)
any ideas how to find out why and fix it ?
ChrisSHi
They are probably dependant on other services, try delaying the startup of these services and see. I have it with one of my servers as well but since CU2. if i set the services to delayed then they start correctly.
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
cannot reinstall windows 10 Technical preview after getting black screen at start. will not let format drive or install
you may need to use a DVD from an earlier version of Windows or slave the disk to wipe it with disk manager
Place your rig specifics into your signature like I have, makes it 100x easier!
Hardcore Games Legendary is the Only Way to Play!
Vegan Advocate How can you be an environmentalist and still eat meat? -
HT1491 after buying songs from itune it will not let me download the songs
After buying songs from itune it will not let me download the songs to my ipad
Hello there, Kimmy196640.
The following Knowledge Base article offers up some great recommendations for making sure the download just wasn't interrupted:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the issue persists, then you can use the information in this article for downloading your purchased content:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 4s will not charge or be recognized when plugged into the computer after the ios 5.1.1 software update why is this? i have used many usb cords also.
Had same problem and did the normal reset 10seconds but did not work.
I plugged in USB and held the on/off switch and home button for 20seconds and the "Connect to Itunes" came on the screen. I then opened up Itunes and it directed me to restore. -
After doing a widows update itunes will not work at all
after doing a widows update itunes will not work at all
hiya!
I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b
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