After using iTunes Match, 5 songs have a "was not copied because the audio format is not supported by the iPhone".

After using iTunes Match, 5 songs have a "was not copied because the audio format is not supported by the iPhone".
I have deleted these songs and downloaded them from iTunes Match (they were "matched" and not "uploaded" files). However, it still does not work.

I have the same issue with 8 songs in my library. All are "Matched" and I've tried deleting them and redownloading them from iTunes Match, but they won't play in iTunes or transfer to any of my iDevices.

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Hello Experts! I am trying to match up artwork that I created for my playlists in my iTunes library which looks fine in my iTunes but then only some of my artwork shows on my iPad after using iTunes Match, I either have blank artwork or the original.

Hello Experts! I am trying to match up artwork that I created for my playlists in my iTunes library which looks totally fine in my iTunes library but then only only some of my artwork shows on my iPad after using iTunes Match, I either have blank artwork or the original artwork. Any ideas how I can make sure it’s all my artwork? Thank you if you do!

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

HT5622 After installing iTunes Match I have lots most of my iTunes songs and albums help please

After installing iTunes Match I have lost most of my songs and albums help?

iTunes Match on the computer will not change the library content. The iTunes Match 3 step process must complete on the computer based library before being associated with any IOS devices.
It is always important to make a secure backup of your Song files prior to these activities.

After loading music on my iphone it no longer appears in my phone after using itunes match.

Meaning, I loaded music to listen to offline. Later in the evening I used itunes match so that I could acees my library from my phone while on a friend's wi-fi. When I switched back to listen offline, all of my songs were gone. Not only that, but they were replaced by songs that keep appearing in my playlists even after I delete them.
Can I get a little help? I love itunes match, but hate this part of it.
cheers
bflo

I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk

Is it possible to sort songs after using iTunes Match?

When I used iTunes to sync my songs previously, everything's fine because I can do all in iTunes then press sync.
But with the use of iTunes Match, everything seems automatically done through the "cloud".
I can't even rearrange the order of my songs, like sorted by artists or names of the songs.
It's pretty a mess when viewing my playlist, the songs are disordered.
Is it the fact that we can't sort songs?
Thanks.

I didn't say "re-create" I said "restore from a backup." Restoring from a backup will place all the files just as they were right back where they need to be. This includes the .itl, .itdb ad .xml files iTunes needs to recognize that the files on the internal HDD are the same as the files in the cloud.
You do have a backup, don't you? If you don't then I strongly recommend you start backing up immediately.
If all else fails you can email iTunes Store support and ask them to reset your iTunes Match DB on the server. This will require your iTunes to go through the entire scan, match and upload process as if it were the first time.

Why are all of my artists/albums/playlists in random order after using iTunes Match?

I enabled iTunes match some months ago. I have almost everythign uploaded or matched from my library. But when I open the music app on my phone all of the artists are in seemingly random order. This is not an issue with the sort order naming in the meta data. I have no idea what is causing it. The artists, albums, everything is completely out of order. Furthermore, a lot of the songs are completley misslabeled. I will try to play a Death Cab For Cutie song for instance and it starts playing kanye west.
Is there any way to completely redo my iTunes Match? I can't seem to figure it out and I'm tired of a service that I am paying for giving me very little performance.

If you have AppleCare on your iPhone then call Apple, it's baically the only way you will get help on that front. Tell them about the issues. After a little while of trouble shooting they should pass you to a senior technician.
What trouble shooting have you done?
If you haven't done so already, Apple will request you to do it while they have you on the phone. Also, do not restore from a backup, set it up as a new device.

If I upgrade my iTunes version AFTER using iTunes Match, will everything still be saved (in the cloud)?

New to iTunes Match, using it in hopes of freeing up disk space. Haven't had enough room to update iTunes to the most recent version that came out with iOS7, and now that I finally have enough space to upgrade iTunes, I'm worried my iTunes Match music will be wiped or that I'll have to start all over again.
Any information or advice would be greatly appreciated. Thanks!

Hi,
Do make sure that you have a suitable back up before deleting tracks from your computer. Read this https://discussions.apple.com/docs/DOC-4112.
Updating to the latest version will not wipe itunes match music and you will not need to start all over. It is not usual for updates to cause problems but it alway good practice to maintain a back of all your music.
Jim

My artwork has disappeared from my iPhone after using iTunes match.

After upgrading to itunes match my artwork is missing off my synced devices. (2 iphone 4s and an ipad)

i had this same problem for a day or so until i figured it out so i made a video showing how to get them to load up. http://www.youtube.com/watch?v=igffr3SXtiI

Some iTunes Match songs have errors

I'm matching my music collection to use it with others iDevices, and I just find out that some songs (like "Star Sail" from The Verve) have errors.
Have it ever happened to you?

You can delete a song off of your phone by swiping to the left on the songs title. A red delete button will show up and then press the delete button. After this you'll see a cloud icon that you can push to redowload the songs.
Also, have you tried hard resetting your device?
Sometimes that helps free things up that get glitched. I don't have the paticular answer to your problem because I have not experienced it yet. I know sometimes things take a minute to start to play but that is with match turned on and it is having to dowload the file.
If you turn match off on your device it takes a minute to take everything that was not dowloaded off your device too.
If you turn match off on your device sometimes the best thing to do is plug it into itunes on your computer and resync it with your computer.

Can we have genius mixes on our IOS5 device using iTunes match?

Can we have genius mixes on our IOS5 device using iTunes match?

Actually I was wrong ... I mistaked being able to say "play rock music" for genius.
You can't say "play similar songs" it will say genius is not available.
I don't understand why they would have disabled genius all together for itunes match?

When i stop using iTunes match........

Hello,
When I stop using iTunes match and have all my music on my pc i cann't copy music to my iPhone 4s or iPad 2 & new iPad.
On the 3 devices i also stopped iTunes match. iTunes on pc still sees the old music on my devices. That's impossible becouse i deleted all music.
Please give me a lead how to solve this....
Thanks,
Gérard (NL)

Mania112 wrote:
yeah that was the idea (to remove my disk and just play songs from the cloud)
i think it will work fine except when i sync my ipod - will i need the files to be on disk to sync, or will they auto download and sync from the cloud?
With regard to your wish to use the external when you are at home, and cloud versions when away, this may be a solution for you.
Keep your existing library as it is, you can use that to sync your iPod and listen to the music from the external disc when you have access to it.
Create a new iTunes library, don't add any content to it, and sign it up to Match.
That way, when you have the external plugged in, and want to sync your iPod then use the original library. If you haven't got the external plugged in then use the new library to stream from the cloud.
I think that will work.

Download music after discontinuing iTunes match

Just wondering what happens if you stop using iTunes Match, but have songs in the library that aren't currently downloaded to any device. Do you still get access to them? Is there a deadline or download limit for retrieving the song at that point?

think i found answer - looks like deadline would be end of your paid subscription's year, (I'm assuming even if you turn off auto-renew well in advance), and then beyond that anniversary date you'd not have any access.

How can I get only the music I want onto my iPhone using iTunes Match

how can I get only the music I want onto my iPhone using iTunes Match? At present it is putting a random selection on; it has none of the same control as iTunes on my Mac. And although I uploaded all my album artwork to iCloud, it is not transferring it back to my iPhone

Iphone are meant to be sync to one itunes library only.
You can copy those songs to a cd and then put a copy to your itunes media library.

After using iTunes my Mac doesn't shut down!

My MacBookPro doesn't shut down after using iTunes. I have try anything and the apple support can't also help me.
I can only stop my Mac with the power button. If I don't use iTunes I have no problems to shut down the Mac.
Have anybody a similar problem and can help me? Thanks

It's so curious...
I found something at: https://discussions.apple.com/message/17590111#17590111
I'm not sure whether this issue caused by Library/Preferences/com.apple.alf.plist.

After I download a 256 kbps song using ITunes Match, how do I get it to play on my computer at the higher bit rate once I turn ITunes Match off again?

After I download a 256 kbps song from the cloud using ITunes Match, how do I get it to play on my computer once I turn ITunes Match off again? I have been using ITunes Match for awhile now to increase the bit rate on songs to 256 kbps. Once I download the songs at the new bit rate, I turn off Match because I want to eliminate duplicates. Usually there is no problem. This time, however, 278 of my songs lost their file association and were unplayable unless I locate the song files within my computer. These are songs purchased from Amazon. In order to play them again in ITunes (Match is now off), I must locate each song file individually (I've tried to do it in bulk but have not succeeded) but now the bit rate has returned to the lower number BEFORE I matched the song. I should have never used Match in the first place. Any ideas, anyone?

I discovered that the NEW 256 bit file does reside on my computer, in the ITunes files (My Music/ITunes/ITunes Media/Music. So I can bring the songs back as 256 kbps, and I have been successful now at locating more than one file at a time, by clicking on the "find other missing files" tab in the popup window. Previously, I'd been going back to my Amazon files, and not only was I unable to bring back a 256 version, but the popup window would not locate similar files. So while I wish ITunes Match would automatically associate the ITunes Match file, at least I can retrive the file association without hours and hours of work.

After using iTunes Match, 5 songs have a "was not copied because the audio format is not supported by the iPhone".

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