After virus problem I downloaded firefox from another browser and opened it to install. Firefox now asks permission to open each time I clik the icon. I then re
After virus problem which would not let all parts of the browser page open, I downloaded Firefox from another browser and opened it to install.
Firefox now asks permission to open each time I click the icon. I have shut off the computer and on several times. I then re-installed the browser but still it asks permission to open.
It seems to work again but can I get rid of opening permission request please? I may have 2 versions of the browser in the computer or the new program did not replace the old?
If I uninstall the program will I lose my bookmarks? Please can you help?
Mozilla Firefox stores all your personal settings, such as bookmarks, passwords and extensions, in a profile folder on your computer
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
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