After what seems to be a normal upgrade to the new Lion OS. My computer counted down to restart and left a white screen with only a file folder in the center of the screen with a ? in it. How do I get my screen back to normal? Jim L.

After what seems to be a normal upgrade to the new Mountain Lion OS X on my early 2008, 24" iMac. My iMac counted down to restart but did not turn all the way off. At the end of the count down the screen went white with a small file folder flashing on and off in the center of the screen. Also there is a ?, question mark in the miaale of the file folder. The screen responds to no keyboard or mouse commands. Request help.

My computer was doing the same as yours hinikuru but now there is a change. I turned my iMac off by the button on the back and left it off for about an hour. When I just turned it on the center Apple logo was back and soon the loading logo for the new Mountain Lion program came up. On the bottom of the logo there is a horizontal sliding bar that says the program will take 34 minutes to load. Time will tell. I have two iMacs and if this goes we'll I will install the new Mountain Lion tomorrow. Hinikuru, I was about to follow the information in one of the side bar blocks titled "More like this" on the right side of this screen when my iMac seemed to fix itself! Good luck. I think not all is lost.

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My ipod 4 fell down to floor and turn to white screen,can't switch on...how can i solve the problem??

my ipod 4 fell down to floor and turn to white screen,can't switch on...how can i solve the problem??please help me

That symptom is covered here. However, you may have a hardware problem caused by the drop. and an appointment at the Genius Bar of an Apple store may be in order.
iPod touch: Hardware troubleshooting

The new iOS 6.0 update doesn't show my apps on my home screen. They are in the iCloud but only give me the option to open therm. How do I get these apps back to my home screen?

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Do you have an Restrictions set that would hide the apps? Settings>General>Restrictions
Have you used the Spotlight search? Maybe you just can't find them.
Next
Try:
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least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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No more access to my purchase of Adobe Creative Suite 5.5, my account was no longer activated. I had to crete a new one with the same e-mail address. How can I get my purchase back in my

Sorry for my poor english vocabulary. I'll do my best to explain.
I just cleared my computer (Macbook Pro 2011) and wanted to reinstall the Adobe Creative Suite 5.5 Design Standard Student ans Teacher Edition (Mac, English) that I bought (near october, november 2011) but my adobe account was no longer activated. Now that I reactivated it, with the same e-mail, this purchase is no longer in this account. So I was wondering:. How can I get my access back to the downloadable products that I bought?

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I keep getting the Firefox start page with Google search. How do I get my homepage back?

When I click the Mozilla Firefox icon, instead of my homepage I get a starter page with Google search. How can I get rid of the starter page and get my homepage back?
== This happened ==
Every time Firefox opened
== Started about a week and a half ago.

Hello Linda.
I fear your problem may be deeper than your homepage gone missing, but you can change your homepage easily by going into Tools > Options > General and entering the address you want in the "Home Page" field.
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Previously Firefox would show a number at the end of the file name (renaming the file by adding a number) showing that I had already downloaded a file at least once before. Recently that isn't happening. How do I get that feature back?

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How do I get my credit back? Chose wrong iBook

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
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Somehow my husbands apple id "jumped" to my phone. Now I'm always asked for his password and it's not even the ID he is using. How do I get my phone back?

Somehow my husbands Apple ID "jumped" to my phone, or at least I'm asked for his password (and not for the ID he uses). How do I get my phone back to my ID?

I believe that he must have at some point logged in to your phone and installed an app that he downloaded on his account and installed that app onto your phone. When your phone attempts to update that app, it will ask for his ID.
OR
He might have just decided to log you out of your account and log himself in.
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I updated my iMac, and my mail no longer works. It says all of my accounts are "offline". Safari is fine. How do I get my accounts back online?

I updated my iMac and now my Mail does not work. It says all of my accounts are"offline". Safari is fine. How do I get my accounts back online?

Hello there, Lynn.
The following Knowledge Base article explains and offers up some troubleshooting recommendations for issues with email acounts showing offline on Mac Mail:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925
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Pedro.

After downloading Yosemite I lost my contact ion of the 'person' in my email account, how do I get that back?

After downloading Yosemite I lost the 'person' icon on my email banner with all my listed contacts, how do I get that back?

Hotmail, but i dont feel it has to do with all their issues they've been having. My wife's Iphone has the page i'm missing and she also has hotmail. I believe it is an In/out going server info or SMTP problem but phone doesn't dispay this info. Thanks for your help by the way.

After iOS 6 my games won't load at all, even after updating them via iTunes and the maps really are garbage. How can I get my games back?

I can't play WWF, Hanging or Scramble (all Zynga).

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My firefox toolbar disappeared and I can't do what the solutions say because I don't have a back arrow, file button, tool button, bookmark button, help button, or navagation bar, so how do I get my toolbar back?

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After latest updates, cannot shut down or restart, takes me to white screen

I have a new MBP retina and after the latest Mountain Lion updates which I seem to remember including an iPhoto and Aperture update but also seemed to "flash" the EFI? (not sure), but there seemed to be some OS update included. Either way, my first initial issue was that when I clicked on my user account and typed in password after boot, it took me to a dark gray screen and just stayed there. I finally was able to log into guest account and switch over to my desktop then fiddled with resolution settings and background and shut down applications and rebooted. I can now log into my main user account but I cannot shut down or restart from any account. It will take me to a white/gray screen and hang there perpetually until I hold down the power button.
I've tried resetting PRAM before and after removing all cables for 2 mins. The issue persists in both my main account and the guest account. The computer simply will not shutdown or restart as it takes me to a white screen.
Ideas?

Hey guys, unfortunately I've had to re-install Mountain Lion to get rid of the issue, but here's my experiences after trying many things and contacting AppleCare...
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I locked my volume level, and forgot the code to unlock it, so how can i get my volume back to normal without a code??

About four years ago I set the volume lock on my ipod to half way up. To do that, you enter a four number code. I decided to change the code one day, and then ever since then i can not remember the code. I would like to remove my volume lock from half way, so that i can turn it up to max volume, but to do this it is asking for the old four number code, which i don't remember! So how can i take this volume lock off without knowing the code??? I tried to reset all settings, but that did not remove the volume lock. Please help me figure out how to achieve full volume level!
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See here: Restoring iPod to factory settings
B-rock

HT201272 I was re-charged for an app that I re-installed at the game designer's suggestion. How can I get my money back.\?

as above, I was re-charged for downloading an app (game) I had already paid for. This was done at the game designer's suggestion to reset the results. Why was a I charged a second time? What can I do to get a refund?

Unlress you changed it in Settings>General>Restrictions, there is a ten minute window for making additional purchases once you entered you password.
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After what seems to be a normal upgrade to the new Lion OS. My computer counted down to restart and left a white screen with only a file folder in the center of the screen with a ? in it. How do I get my screen back to normal? Jim L.

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