After Win 8.1 upgrade, I was forced to reinstall Win 8 before I could deactivate Mstr Coll CS5

Will I be able to reinstall Master Collection CS5 on the same computer it was instaalled before?

Bill, thanks for that info. I don't think I would ever expect to get any support from Adobe on these programs, since I stopped buying revisions after CS4. I was surprised that I was even able to successfully install the CS4 Web suite onto Win 8.0, and Win 8.1 probably adds another couple hundred million lines of redundant code from our friends in Bill Gates-Land.
However, my A-Pro9 problem did resolve unexpectedly! I tried opening all the suite's programs, one at a time, and then Acrobat, with no luck. Then I realized that the suite had installed both 64-bit and 32-bit versions of Photoshop (I use the 64-bit version) onto my new 64-bit computer. So, when I opened the *32-bit Photoshop* for a minute, closed it, and re-opened Acrobat 9, it went back to working normally. I'll take it!
--Eugene

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ThinkVantage Active Protection System Dissapeared after Win 8.1 Upgrade

The ThinkVantage Active Protection System dissapeared from my ThinkPads after upgrading to Win 8.1.
I was going to reinstall it from the Lenovo ThinkVantage page but the Win 8 64bit version is not available for download.
Oddly enough, the 32bit version is available.
Is this a temporary situation? Will there be a Win 8.1 version?
Can someone from Lenovo explain what to expect?
E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64
Solved!
Go to Solution.

OK, Active Protection 64 bit for Win 8.1 is now available for download and working great!
I guess I panicked and was thinking that Lenovo would quit supporting this excellent tool (It has happened before)!
E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64

Excel/Word/PP won't open after 10.9.2 upgrade

I've seen someone in a previous post say to hit the "option" button as I open the application, but that doesn't work. Was 10.9.2 released before MS could update their apps?
Anyone have a solution. I don't see any updates available for the MS apps yet. thanks ahead.....

I was able to solve it with help from a thread on the Microsoft help forum for Mac stuff.....hey, you never know where you'll get help, ehhh? Here's the link, http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/all-microsoft -office-for-mac-2011-programs-crash/70036380-1efc-4a8a-b99c-426f5bb0f925 if you read through it you see my last post that explains how I got it, but key steps include:
1. Do a proper un-install of Office. It's not a no brainer, you need to follow this link http://support.microsoft.com/kb/2398768
2. Re-install Office, make sure at the end you activate automatic updates and it should go through an update to version 14.3.4. Strange for me, I thought I had auto updates on before but for some reason my Office version was an old one? Anyway, regardless of your version, I would un-install first.
3. In Font Book in Applications, I was told to validate my Fonts, but there didn't seem to be a way to do this. I was able to run "look for enabled duplicates" in the edit section, and I did that.
4. Run Disk Utility in the Utilities folder in applications, in First Aid you need to verify and then repair permissions. Actually I had to run Disk Utility twice.....go figure?
5. Restart your Mac and perform a Safe Boot......here's the link. http://support.apple.com/kb/HT1564?viewlocale=en_US&locale=en_US
6. I think I started Office in Safe Mode after the Mac started up....and it worked then.
7. Restart your Mac normally. Run Office....
When I did this stuff, it worked. So far so good.....
good luck!

SharePoint Server 2013 Upgrade failure after Updating SP1 + Nov10 CU " Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown"

After Successfully having SharePoint Server 2013 Farm Installation on 2 Servers AD + Central Admin Application server, OS: win server 2008 R2 Ent SP1.
I set up the configuration for SharePoint app and Workflow Manager to work properly on the Den environment, the time for SP1 running has come and after downloading the Service pack 1 of SharePoint server 2013 and completing the wizard, I run the SharePoint
2013 Configuration Wizard after installing SharePoint 2013 SP1, and the wizard failed on step 2 with the Error from the Log file as showing below,
"Task upgradebootstrap has failed with an unknown exception
01/04/2015 00:43:30 11 ERR Exception: Microsoft.SharePoint.Upgrade.SPUpgradeException: Exception of type 'Microsoft.SharePoint.Upgrade.SPUpgradeException' was thrown.
at Microsoft.SharePoint.Upgrade.SPManager.BootStrap(Guid sessionId, SPUpgradeOperationFlags flags)
at Microsoft.SharePoint.PostSetupConfiguration.UpgradeBootstrapTask.Run()
at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()"
Also I was not able to create websites like before, and the creating of new site is failed with error message :
"Failed to call GetTypes on assembly Microsoft.Office.TranslationServices, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c. Method not found: 'Microsoft.Office.Web.Common.ProcessImageInfo"
Is there any solution to my problem with SP1 of SharePoint Server 2013, I don't think that SP1 should generate such bugs in a stable environment.
Basel Badr ,SharePoint Specialist ,MCAD ,MCTS.

Hi Basel,
What edition of SharePoint do you have and what patch did you attempt to install?
If you are on SharePoint 2013 Enterprise, please make sure you are installing Service Pack 1 for SharePoint Server:
http://www.microsoft.com/en-us/download/details.aspx?id=42544
If you are on SharePoint 2013 Foundation, please make sure you are installing Service Pack 1 for SharePoint Foundation :
http://www.microsoft.com/en-us/download/details.aspx?id=42548
For more information, you can refer to the thread:
https://social.technet.microsoft.com/Forums/sqlserver/en-US/ba9656e9-837e-4261-b164-b5bdfe8adce3/why-does-machine-translation-fail-when-i-do-not-use-it?forum=sharepointgeneral
http://sharepoint.stackexchange.com/questions/84284/failed-to-call-gettypes-on-assembly-microsoft-office-translationservices
Best Regards,
Eric
Eric Tao
TechNet Community Support

Ipad 4 retina display is slow after iOS 8, also upgrade the the iOS 8.0.1 i think and safari is slow, animations are slow, and i can't restore it to iOS 7, there it was great.

ipad 4 retina display is slow after iOS 8, also upgrade to iOS 8.0.1 i think and safari is slow, animations are slow, and i can't restore it to iOS 7, there it was great. i mean its like my iphone 4 with iOS 7 in its best days. i hope no to get stuck again, i mean please let me go to the iOS 7)).

Upgraded my ipad4 from ios6 to iOS 8 because the new WSJ app required it. HUGE MISTAKE!!!!!!! I can maybe understand some apps being slower but not Safari or Chrome. Apple must be throttling back the ipad4 processor even more with ios8 to force an upgrade to the next gen iPad whenever it arrives.

Problems After Win 8.1 Upgrade - Two Additional Partitions Both With Same Volume Serial Number?

An update from Win 8 Pro to Win 8.1 Pro has occurred automatically on one of my machines.
Prior to the upgrade (from memory) the machine had an OEM Partition (40MB), EFI System Partition (500MB), Recovery Partition (8.17GB) and OS (C:) partition. Only the latter was visible in Computer.
After the 8.1 upgrade there are two additional partitions, Recovery (500MB) and Recovery (450MB). All the partitions are now displayed in This PC as drives except the 40MB OEM Partition.
When viewed in This PC both the two new drives (that appear to equate to the new partitions) show as 499MB each with the same amount of free space. In Disk Management the first new partition is shown as 500MB and the second as 450MB.
I have SugarSync installed on this machine and since the upgrade it is displaying an error telling me it won't work because the two new drives have the same Volume Serial Numbers.
Clearly something has gone wrong with the upgrade:
Is there any way to resolve the Volume Serial Number conflict?
Is there any way to stop all these drives appearing in This PC?
Do I need the two new partitions and if not how can I get rid of them?

There is a fourth path to upgrading to Windows 8.1 provided by Microsoft. Microsoft have been displaying automated reminders from time to time on Windows 8 computers that Windows 8.1 update is available to download - from these reminders it is possible to
choose either Install or Not Now. Just recently these reminders have changed, they are instead notifying the user that the Windows 8.1 Update will be installed automatically or the user has options to postpone the installation for 1hr, 2hrs, etc. The
user of this computer tells me she went away from the machine and Windows 8.1 update installed automatically from one of these prompts.
I have seen these installation prompts on several of my customer's computers and they are not malware related (I deal with malware removal every day and would recognise this). However, I have scanned this computer with Bit Defender and MalwareBytes and there
are no infections present.
The only difference between this Windows 8.1 Update and the others that I have carried out is that it wasn't controlled and therefore I wasn't able to disable the security software (Bit Defender Internet Security 2015). This may be the cause of the problem.
I've uploaded the two screenshots you asked for - the two new drives are W: and Z: and SugarSync is reporting that they have the same Volume Serial Numbers. Note: X: and Y: were not visible prior to the upgrade.
There are two Windows Update logs at C:\Windows\ so I will upload both.

Satellite L755 - after Win 8.1 upgrade cannot use FN+F8

Hi Sirs;
After I update my laptop Toshiba Satellite L755 to Windows 8.1 and when I press FN+F8 to off or on the Wi-Fi or Bluetooth it is not working.
I removed VAP then system driver and then functions key utility and re installing it not Success to turn of,
please any advice?

Windows 8.1 does NOT support the Value Added Package anymore!
The VAP was released for Windows Vista, Windows 7 and Windows 8 Upgrade
Notebooks which were preinstalled with Win 8 do not contain VAP anymore!
But the Satellite L755 does not seem to be Win 8.1 supported.
So you will be lucky man if you will get these function buttons working.
I can recommend you to check the Win 8.1 driver released for Satellite L855 series.
Install the Toshiba Function Key Utility and Toshiba System Driver
Maybe it would help

Display driver doesn't work after Win 8.1 upgrade

I have just upgraded my laptop's operating system from Win 7 Premium to Win 8.1 Enterprise.
After the upgrade, my display driver Intel HD graphics 3000 seemed to have stopped working. PC had got stuck on 1024 x 768 resolution.
I tried downloading Intel HD graphics 3000 from HP support "hp.com/in", but it was only compatible for Win 7 x86 and x64. Then searched on Intel website "downloadcenter.intel.com", I could see Intel graphic driver only for 2nd generation cores(i3, i5, i7), unfortnately mine was a first gen core i5 (i5-2430M). I also downloaded Intel(R) driver update utility 2.0 which is a auto drivers detect tool from Intel. It searched for missing display drivers, downloaded and installed, but still it is not a perfect match for my system.
I have been missing my laptop's high resolution quality for the past few days and its like going through hell. Any help from you ladies and gentlemen of HP or any computer experts will be much appreciated. Thank You.
I will provide my laptop specs below:
Product name: HP Pavilion dv6-6154TX
Processor: Intel(R) Core(TM) i5-2430M CPU @2.40 GHz 2.40 GHz
Max screen resolution: 1366 x 768
Operating system: Windows 8.1 Enterprise 32 bit
System type: 32 bit operating system, x64 based processor
Display drivers: Intel(R) HD graphics 3000, AMD Radeon HD 7400M series.
Direct X version : DX 11
I am not sure whether, I have provided all the info necessary for you guys to assess. But i can put on any more info if you need.
Once again, I thank you very much for your time in reading and the help you would provide.
~Dinesh

Hi @dinesh_kumar ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-6154tx Entertainment Notebook and downloading Windows 8.1 Enterprise. This is not compatible with Windows 7 Home Premium with 64 Bit. Here is a link to the Windows 8.1 upgrade assistant.
Here is a link to system requirements from Windows for Windows 8.1 Enterprise.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 Other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1.

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1 though. Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010. So it's a one-way problem.

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1 though. Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010. So it's a one-way problem.

Can't Create USB Recovery Drive after Win 8.1 upgrade on Lenovo Twist

After upgrading to Win 8.1 and trying to create the usb recovery drive, I get this error:
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Can some give me a hint as to how to solve this?Thx.
Solved!
Go to Solution.

I contacted Lenovo who sent me out a set of 4 Recovery disks. These disks fixed the problem but it meant wiping out the hard drive and reinstalling very thing from scratch. A new recovery partition is created and the discs reinstalled Win 8 which had to be updated. Then Win 8.1 could be installed. Everything is now working as it should.

Satellite P850-31L thinks Intel HD GPU driver is old after Win 8.1 upgrade

Hi there,
I have had my Satellite P850-31L since last year and recently updated to windows 8.1.
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Since updating to windows 8.1 my laptop seems to think I have a Intel HD Graphics 4000 and apparently it's out of date.
When I go on their site to test for the update.
I got told my graphics card is 'up to date' yet every thing else - including my toshiba driver manager says it's out of date.
I've tried updating yet I keep getting a message saying my system setting aren't good enough.
Anyne got any suggestions on what i can do.
Can I get my laptop to stop thinking it has a intel graphics when it has the NVIDEA chip

> defterniko
After Windows 8.1 upgrade you should visit the Toshiba EU driver page and should update the drivers and utilities to the Windows 8.1 version.
Most people forget to do that they update the system from Windows 8 to Win 8.1 but dont update the drivers.
As mentioned by user IronMan; the installation instruction which is available on the Toshiba EU driver page shows you the driver and tool which needs to be updated and you should also follow the installation order mentioned in this instruction.

Forced Win 8.1 Upgrade - Display Dimmed (10%) on Lenovo Z500 Laptop

As you know - Microsoft forced the 8.1 upgrade on 8.0 users. The Lenovo Z500 laptop has a display problem (dim lit monitor) once 8.1 installed. There appears to be no firmware / software fix - so what is the solution ? In the event there is a hardware swap
or another alternative, please let your customers know. Do not compromise your Goodwill, maybe your legal staff should have a talk with Microsoft. Microsoft compromised Lenovo Customers by forcing the 8.1 Upgrade. As others, one day it downloaded and installed
on its own without user intervention. Now I have a laptop that is so dim, it is no longer functional for me. Trade-In Options ?
Or Microsoft Operating System Fix ?

Look at britishdez link, it says:
5
After upgrading, you may install the latest Windows update. However, you cannot adjust the brightness on U310, U410, U510, U410 Touch, U310 Touch, Z500 Touch, Z500, Z400, Z400 Touch, Z380, Z480, Z580, Z485, Z585, S300, S400, S400u, S400 Touch, S405, S206, G485,
G585, and N480 after Windows update.
Uninstall the VGA driver and reinstall the original driver.
Upgrading your Intel Graphic Driver should help. Good luck!

While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

The installer should have gone into your Apple Software Update folder:
C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
Right mouse click the msi file and select INSTALL

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.

Great....upgraded my bundle and was forced into digital voice. Now I've lost my 2nd phone line

I'm beyond frustrated yet again with Verizon and trying to do an upgrade. I upgraded my bundle and was forced into digital voice. Really didn't care to change my phone but went ahead. So today I wake up to no 2nd phone line or distinctive ring line. I've spent 2+ hours on the phone trying to get someone to get my phone line back and I'm so sick of being transferrred, calls dropped, wrong department, etc. I don't have time for this **bleep**! Plus...the online chat isn't working either. I give up!
If there is a tech person out there that can help me get my line back....please tell me who the heck to call without getting a one hour + run around with no help!
Deanne
Frustrated in Keller

I'm sorry to hear about your phone upgrade issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've moved your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

After Win 8.1 upgrade, I was forced to reinstall Win 8 before I could deactivate Mstr Coll CS5

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