After windows 7 update kb/3006137, all extensions are disabled.

This is the second time I have installed a windows 7 update and all my extensions are disabled with no button to enable in the extension window. Last time I reinstalled them all, which is a pain. This time it happened after installing update "kb/3006137." I am using Firefox 36.0. Windows 7 64 bit.
Any solutions to this problem? I don't like the thought of going back before the update, since critical updates are critical.

It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.

Similar Messages

Everytime I restart my PC, all extensions are disabled and firefox is asking to install eachtime

Every-time I restart my PC, all the extensions / add-ons are disabled. And Firefox is opening all the extensions (each in a tab) and is asking to install each-time.

Mozilla has been in contact with those other companies for over a month now about Firefox 5 being released today. <br />
Try running the Live Update for McAfee. <br />IDM said they should have an update ready in a few days.
The thing I am curious about is that if you are aware that your other software is slow at keeping up with Firefox releases, why you allow Firefox to update on the first day of the new release. IMO, you are setting yourself up for disappointment.

After software updates - error message- system extensions are not valid

Every time now after installing SL, when apple update installs new software, an error message comes up - system extensions not valid, reinstall or ask the system administrator. it then goes through each extension that is wrong. it appears a lot of them are from oct 2007. What do I do about this?

here are the extensions: most of them that sya are installed incorrectly
AppleK2SATARoot.kext
AppleMPIC.kext
ATIRadeon8500GA.plugin
ATIRadeon9700GA.plugin
ATIRadeonGA.plugin
ATIRadeonGLDriver.bundle
ATIRadeon8500GLDriver.bundle
ATIRadeon9700GLDriver.bundle
GeForce2MXGLDriver.bundle
GeForce3GLDriver.bundle
GeForceFXGLDriver.bundle
ATIRadeonDVDDriver.bundle
AppleAltiVecDVDDriver.bundle
ATIRadeon8500DVDDriver.bundle
ATIRadeon9700DVDDriver.bundle
ATIRadeon8500VADriver.bundle
ATIRadeon9700VADriver.bundle
ATIRadeon.kext
ATIRadeon8500.kext
ATIRadeon9700.kext
NVDANV10Hal.kext
NVDANV20Hal.kext
NVDANV30Hal.kext
AppleNDRV
ATINDRV.kext
ATIRNDRV.kext
AudioDeviceTreeUpdater.kext
AppleDallasDriver.kext
IOI2CFamily.kext
IOI2CControllerPMU.kext
IOI2CControllerSMU.kext
IOI2CControllerPPC.kext
zfs.readonly.kext
IOPCCardFamily.kext
IOPlatformFunction.kext
AppleMacRISC2PE.kext
IOI2CPulsar.kext
IOI2CCPUVoltage.kext
IOI2CHWClock.kext
IOI2CSlewClock.kext
AppleHWClock.kext
AppleMaxim6690.kext
AppleMaxim1989.kext
AppleLM7x.kext
AppleLM8x.kext
AppleSMUMonitor.kext
IOI2CMaxim1989.kext
IOI2CMaxim6690.kext
IOI2CAD741x.kext
IOI2CLM6x.kext
IOI2CLM7x.kext
IOI2CLM8x.kext
IOI2CSMUSat.kext
IOI2CMaxim1631.kext
AppleI2S.kext
AppleMacRiscPCI.kext
IOI2CDeviceLMU.kext
AppleLMUController.kext
AppleMacRISC4PE.kext
AppleMediaBay.kext
seatbelt.kext
AppleSym8xx.kext
AppleThermal.kext
AppleCore99NVRAM.kext
AppleVSP.kext
ApplePCCard16ATA.kext
KeyLargoATA.kext
IOADBFamily.kext
ApplePCCardATA.kext
AppleLED.kext
AppleK2SATA.kext
AppleKiwiRoot.kext
AppleKiwiATA.kext
AppleI2SModemFamily.kext
AppleFlashNVRAM.kext
AppleVIA.kext
AppleFPButton.kext
PMUMotionSensor.kext
IOI2CMotionSensor.kext
IOI2CDeviceFCU.kext
AppleFCU.kext
AppleI2C.kext
AppleKauaiATA.kext
AppleKeyLargo.kext
AppleK2.kext
AppleK2Driver.kext
IOKeyLargo.kext
AppleSPU.kext
ApplePMU.kext
CMD646Root.kext
AppleSMU.kext
MacIOGPIO.kext
I2CGPIO.kext
IOI2CDriveBayGPIO.kext
AppleGPIO.kext
AppleK2Fan.kext
IOI2CADT746x.kext
AppleFan.kext
VirtualAudioDriver.kext
AppleLM87.kext

Task scheduler service fails to run after windows update

OS: W2008R2x64
We noticed that our daily tasks are not running anymore since the last windows updates few days ago. When running the task scheduler mmc, we get the following:
Looking further, the service did not seems to be running. If we try to start the service we get the follow message:
"The Task Scheduler service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."
Now we noticed that did problem started after following updates, though not all machines are infected!!:
Cumulative Security Update for Internet Explorer 9 for Windows Server 2008 R2 x64 Edition (KB2925418)
Security Update for Windows Server 2008 R2 x64 Edition (KB2930275)
Windows Malicious Software Removal Tool x64 - March 2014 (KB890830)
Update for Windows Server 2008 R2 x64 Edition (KB2929733)

Hi,
Here is a similar thread for your reference, please go through it and troubleshoot the issue:
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/task-scheduler-wont-start/11394a52-d7de-496b-880b-733123579b9b
Regards,
Yan Li
Regards, Yan Li

Hi,i have iphone 4S, after updating ios 7, all functions are ok but i can't see my balence because when i dial to balance inquiry ( as *124

Hi,i have iphone 4S, after updating ios 7, all functions are ok but i can't see my balence because when i dial for balance inquiry ( as *124#) it does not respond or even say that this number is not in use. How can i sort out this problem?

Yes lucky me . If all troubleshooting has been done in Resolve iOS update and restore errors and if you have at least taken it into a store where they could try a restore themselves then that would suggest a hardware fault with the iPhone.
If you are out of warranty then it is correct that they would quote you an out of warranty service fee. From here it would be a matter of trying the steps above and if you have already tried then doing the service when you do have the cash.

Gmail says my browser is unsupported but yet Google just updated it and all my extensions are disabled. Whats up? Driving me nuts.

I am getting the followinf when going into Gmail
Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome.
When I go to upgrade to a modern browser it tells me:
If you're using a supported browser,'''''''''(which I am) '''''''''but see a message in Gmail that your browser is unsupported, you may be using an extension that interferes with browser detection. Try disabling your browser extensions to resolve the problem.
All my extensions are disabled. and I want to use firefox gmail and see all my features. What gives?

You can check for problems caused by a possibly corrupted user agent.
See:
*https://support.mozilla.org/kb/Finding+your+Firefox+version
*https://support.mozilla.org/kb/websites-incorrectly-report-firefox-outdated-or-in
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Firefox won't start after windows update

After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DK

I cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
<script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.

Dell Latitude E6520 fails to boot after Windows Updates

Hello,
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
a recovery disk and run:
dism /image:D:\ /cleanup-image /revertpendingactions
This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending:
kb2982378
kb2978742
kb2977629
kb2976897
kb2973112
kb2972211
There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.

Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

SP 2010 - Getting "An unexpected error has occurred. " message when accessing Sharepoint site after windows update - Windows 7 Home Premium

Hi,
I am new to SP 2010. I have installed Share point 2010 server (trial version) on my Windows 7 Home Premium Laptop by following the below link.
http://msdn.microsoft.com/en-us/library/ee554869%28office.14%29.aspx
Everything went fine and was able to see the new sharepoint site after completing configuration wizard. SP2010 Central Admin also worked fine.
However, after windows update, sharepoint site is not working. I was able to see the site working for more than a day before windows update. SP2010 Central Admin is still working. Executed "PSCONFIG" after
update but still no good.
I saw a warning "The Security Token Service is not available" in Central Admin and did some research to fix the issue but nothing worked.
Hotfix
I believe I have all hotfixes mentioned in the forums. Here is the list.
Windows6.1-KB976462-v2-x64
Windows6.1-KB982307-x64
Synchronization
Windows6.1-KB974405-x64
MSChart
SQLSERVER2008_ASADOMD10
381569_intl_x64_zip
Windows6.1-KB976462-v2-x64
Event Viewer
I can see following log in Event Viewer when accessing site home page.
Event ID: 8306
Task Category: Claims Authentication
Level: Error
Website response
http://localhost:32843/ - "HTTP Error 503. The service is unavailable."
http://localhost:32843/Topology/Topology.svc - Works fine
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc - Returns following error. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security) and IIS website (SharePoint Web Services
-> IIS -> Authentication).
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
I even tried to uninstall Sharepoint and re-install the same. It worked even second time until it went thro' windows update. App pools are running and Websites are up and running in IIS.
Can anyone please help me to fix this issue?
Thanks

Hi Henrik,
Here is the log info.
<EventID>8306</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>47</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<Execution ProcessID="8436" ThreadID="8812" />
<Channel>Application</Channel>
<Security UserID="S-1-5-20" />
The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024
bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 500.0 - Internal
Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;} ul,ol{margin:10px 0 10px 40px;} ul.first,ol.first{margin-top:5px;} fieldset{padding:0 15px 10px 15px;} .summary-container fieldset{padding-bottom:5px;margin-top:4px;} legend.no-expand-all{padding:2px 15px
4px 10px;margin:0 0 0 -12px;} legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px; border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696; border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;f'.
I would like to let you know that I am getting following message when accessing the below link. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security)
and IIS website (SharePoint Web Services -> IIS -> Authentication).
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
Regards

Profiles being reset after windows updates?

Hi All
I'm having issues with Outlook 2013 SP1 resetting our users profiles after Windows Updates have been applied. Their profiles are being reset whilst their previous profiles are being renamed to "BACKUP of <profile name>".
Office 2013 x86 has been deployed via VL Media onto Win7 x64 machines and we are distributing the ImportPRF registry key via GPO (set to Update) in order to customise the profiles on first run. (basic email account and attaching a default PST file)
It appears that after windows updates are applied outlook is triggering the first run process again and therefore resetting the users profiles back to the standard set in our PRF.
We used this method to configure Outlook 2010 and for the years of deploying Office 2010 we never had any issues. Can anyone suggest what might be going on here or what might have changed in Office 2013?
Thanks

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Pavilion Slimline s5257c-b Win 7 64bit - Locks up after windows update

I bought this computer for my kids a few years ago at Sam's Club and i cant find any support for it on the HP Support page. I found that this was not intended for the US, does that sound right?
It had been working fine until about 6 months ago. I had Auto Windows Update turned on. After an update, the pc would start to boot, get the HP splash screen, the Windows graphics and then the screen goes dark. You expect the accounts screen to come up but you get a black screen with the cursor. The only way out is to hold down the power button. It will come up in recovery mode and try to recover its self. Very rarely happens. I normally have to go into recover manager and pick a restore point before the windows update. I have since turned off windows update but every now and then an update gets through. I have looked for anykind of updates on the HP support site but it does not list the machine. I've let the support tool search my machine and it does not find the PC only the printer i have installed.
Any ideas what is going on?
Thanks
Ken

Thanks for the explanation. It makes me feel a little better that could not find it.
I have not ran a registry cleaner on the computer but this system is primarily the kids to play their games and music. I did run the ms repair utility from the ms website you sent me. It found an error and repaired it. I will create a new restore point and then install the windows updates. Hopefully all will be better.
Thank you for your time and help. I really appreciate it.

I want to backup my pinned tabs and my bookmarks as they have been lost several times after windows updates

several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??

Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

Blue screen: HP Pavilion dv6 after Windows update on Aug 1.

Last year or so, I had this blue screen issue with my dv6 laptop and was solved by uninstalling KB2670838.And things have been very peaceful since then, but the blue screen re-occured recently after windows update last week.The updates were suggested by HP Support agent installed in and was for getting ready for Windows 10 installation.But my pc gets blue in every 3 min now, so I un-installed all updated job occured last week as temporal solution. Though I wish to be ready for Windows 10 installation, I need to have operable PC for my work.(This is Win7 sp1, home eddition) It would be great if anyone could assist me on this. Thank you, Piko.

I have this problem. It happens without any warning.
I don't know the reason. Please help me.

Wont boot after windows update

M y Sateite A305 s6916 wont boot after windows updates tried to install.

Satellite A305-S6916
tried .. every option on F8
Try this. Download a repair disc from here.
   Windows Vista Recovery Environment ISO X64 version (64 bit)
If you can reach the Recovery Environment by booting that, try the Startup Repair and let us know what happens. Sometimes you need to run it more than once.
   Startup Repair: frequently asked questions
Also try a System Restore.
   What are the system recovery options in Windows Vista?
-Jerry

Windows Update Error 800B0109 after Windows Update Agent 7.6.7600.320 Installed

Hi, I have this error message when running windows update, it happened after Windows Update Agent 7.6.7600.320 installed.
Any idea how to resolve this?
Thank you.

Hi，
Please make sure that your antivirus application does not scan the files in the
%windir% \SoftwareDistribution directory on any computer on which Windows Update Agent is installed.
You can also temporarily turn off the antivirus application and check the result.
Or run the following commands, and press Enter after each command:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
Try to install updates again.
Yolanda Zhu
TechNet Community Support
I tried the commands as well, still prompting the same error.
Thanks

After windows 7 update kb/3006137, all extensions are disabled.

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