After wipe my blackberry z10 has software problems please can someone help?
I got a secondhand z10 today and decided to do a security wipe and now the phone wont work. It says unable to connect to update server after sofware update. ?? I don't know what to do please help
deborah1978 wrote:
Ah is doing something now it says it will continue once battery reaches 20%
Great!, did it complete now?
Just a tip, anytime you commence an upgrade or such, make sure you are connected to the charger. Losing power during an upgrade can certainly brick your device.
And there is nothing wrong with performing an upgrade over USB connected to the PC via the BlackBerry Link software. I've done it four or five times now on my Z10. BlackBerry provided that method of updates for a reason and wouldn't have done were it not a feasible option.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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Are your Store location and other details set up correctly on the Apple TV. have you tried de/re-authorising your MacBook. -
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Java problem, please can someone help?
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Please help me
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I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
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Move the com.apple.desktop.plist file to the Trash. Restart your Mac one more time. -
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heymare66 wrote:
The phone usually can hold 24 messages before the voicemail is full, but now I have only 21 and it's saying it's full.
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I am having similar problems here is my etrecheck:
EtreCheck version: 1.9.15 (52)
Report generated September 18, 2014 10:54:44 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents: ?
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[failed] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Spotify
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins: ?
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
17% mds
5% Google Chrome
2% Google Chrome Helper EH
1% WindowServer
0% ps
Top Processes by Memory: ?
209 MB Google Chrome Helper EH
160 MB Google Chrome
89 MB Google Chrome Helper
63 MB mds
57 MB Dock
Virtual Memory Information: ?
301 MB Free RAM
1.87 GB Active RAM
640 MB Inactive RAM
1.21 GB Wired RAM
2.95 GB Page-ins
52 KB Page-outsHere are some of the results from console:
9/19/14 11:12:45.808 AM UserEventAgent[11]: Captive: en1: Not probing 'busecure' (protected network)
9/19/14 11:12:45.811 AM configd[16]: network changed: v4(en1!:149.125.79.239) DNS Proxy SMB
9/19/14 11:12:46.168 AM netbiosd[233]: name servers down?
9/19/14 11:31:11.536 AM spindump[937]: Google Chrome [285] timed out, and it's responsive
9/19/14 11:33:30.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=946[GoogleSoftwareUp] clearing CS_VALID
9/19/14 11:47:00.954 AM mdwrite[962]: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
9/19/14 11:47:00.955 AM mdwrite[962]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
9/19/14 11:47:43.656 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:47:57.656 AM WindowServer[89]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
9/19/14 11:48:10.259 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 27.60 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 11:48:33.043 AM coreaudiod[139]: Disabled automatic stack shots because audio IO is active
9/19/14 11:48:33.049 AM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive
9/19/14 11:49:36.887 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:49:47.244 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 11.36 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 11:50:23.926 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:50:37.713 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 14.79 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 12:29:26.072 PM com.apple.launchd.peruser.501[149]: (com.apple.printtool.agent[557]) Exited: Killed: 9
9/19/14 12:29:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 557 [printtool]
9/19/14 12:30:25.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
9/19/14 12:30:26.000 PM kernel[0]: macx_swapon SUCCESS
9/19/14 12:32:12.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1006[GoogleSoftwareUp] clearing CS_VALID
9/19/14 12:33:06.523 PM spindump[1007]: Google Chrome [285] timed out, and it's responsive
9/19/14 12:34:18.901 PM coreaudiod[139]: Disabled automatic stack shots because audio IO is active
9/19/14 12:34:22.799 PM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive -
After using my code to redeem an iTunes gift of audiobook it has not dowloaded? Can someone help?
I Recieved a gifted audiobook, redeemed and entered my code. A message informing the download was in progress was displayed then nothing further has happened.
Thank, found it!
Amazing, thank you
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