After years of use my ipod touch 1st generation broke and the serial number got scratched off from falling out of my pocket and getting scratched by my keys in my pocket (oops). What do i do? Will apple take it and fix it?

PLZ help me

Not Charge
- See:      
iPod touch: Hardware troubleshooting
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

Similar Messages

  • Hi.. i forgot my apple id and password.. i cant activate my ipod touch.. but here's the serial number, *********** please help me.. thanks

    hi.. i forgot my apple id and password.. i cant activate my ipod touch..
    but here's the serial number, *************** please help me.. thanks
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your iPod's serial number address from your post.
    Only you can activate your iPod by typing in your id and password, or you can remove a device from your account via http://icloud.com . If you can't remember your account id then do you have any of its downloads on your computer's iTunes : Recovering a forgotten iTunes Store account name ? If not then you could try http://iforgot.apple.com . You can also reset your password via the 'iforgot' site, or you can contact Support in your country and they should be able to reset your password (as long as you can prove your id and that it's your account) : Apple ID: Contacting Apple for help with Apple ID account security
    iOS 7 and activation lock : iCloud: Find My iPhone Activation Lock in iOS 7
    What if I forget my Apple ID password?
    If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

  • I have lost my ipod touch 4g 32gb i have the serial number and i dont know how to find ? plz help

    i have lost my ipod touch 4g 32gb i have the serial number and i dont know how to find ? plz help plz plz plz plz email me if you want the serial key my email is [email protected]

    Unless you had already set up
    Apple - iPod touch - How to set up Find My iPod touch
    there is nospecial way to locate your iPod,  Apple will not help.  Your SN is only good for identifying the iPod as yours if it is found.
    Change the passwoard for all accounts used onthe iPod and report it to the police. Also see:
    Reporting a lost or stolen Apple product

  • Is there anyway for apple to locate my ipod touch if i gave them the serial number so that they locate?

    I just lost my ipod touch some how i retaced my steps all over but nothing. So i called apple to see why the moblieme.com cant locate it, a supporter said, "the ipod touch is more of a iphone lacking the antenna to be located on a celluar town", so i was hoping that if i gave them a serial number of the ipod touch that they can locate it when its pluged into computer? Can that be done?

    As provided, this cannot be done, just as it cannot be done with any other music player/device.

  • Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do?

    Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod Touch 1st generation won't start up after hard reset

    My iPod Touch 1st generation stopped working after I clicked "Erase all contents & settings". It won't start unless I hold the Sleep/Wake button & the Home button together. Then I get the Apple Logo but after a short time a wheel appears just below the logo which never disappears. I have pressed those 2 buttons while the iPod is plugged in to a power source & left it overnight but the wheel still doesn't disappear & nothing further happens. Any suggestions?

    Try here:
    iOS: Not responding or does not turn on

  • IPod Touch 1st generation froze after upgraded to iOS 3.1.3

    iPod Touch 1st generation froze after upgraded to iOS 3.1.3.  iTunes 10.4.1 shows synced and current, but iPod frozen with logo and progress bar on screen.  can anyone help?  tnx.

    Place the iPod in recovery mode and then try to restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • We need IOS 4.0 for the ipod touch 1st generation not everybody have money to get a new version of ipod touch to used the most important social networks ... please think about it and i would grateful if i can use my old ipod touch .. Thanks :)

    We need IOS 4.0 for the ipod touch 1st generation not everybody have money to get a new version of ipod touch to used the most important social networks ... please think about it and i would grateful if i can use my old ipod touch .. Thanks

    Sorry, the fellow users in the forum hae no way of making that happen. The maximum iOS for a 1st generation unit is 3.1.3
    Stedman.

  • My iPod touch 1st Generation won't turn, charge or appear on my computer

    I have an ipod touch 1st generation that I got about 4 years ago. I don't use it that often because I now have an iPhone but when I went to use it, I found it was dead. It won't charge, turn on or appear on my computer or itunes. I've tried recovery and DFU mode but neither work, since it won't turn on at all. I've tried charging it for almost a whole day but it won't even show me a red battery charging icon. I've tried holding the home and power buttons for several minutes while its plugged in but still nothing. My cord is fine and works with other ipod and i have the newest version of itunes.I have a windows 7 computer. I don't live near enough to an apple store to take it in for them to look at and it's no longer under warrenty and it costs $20 for a one time support session online!! Is there anything i can to fix it without spending too much money or should i just accept its dead and not recovering?

    Try the remaining iTunes of the following. I think you covered all but the last.:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod Touch 1st Generation General Questions.

    I just read where the 1st generation Ipod Touch cannot upgrade software past 3.1.3. SO I assume all of the Apps I have seen and some I have downloaded that state I need newer software are not useable on the Touch I have?
    Oh man it appears I got something which is basicaly useless other then playing music like my Ipod Nano can do.
    Can I load any Books on the Ipod Touch?
    Where can I get information as to what the limits I have with this Ipod Touch 1st Generation so I can get an Idea of what I can do and what I cannot do so I am not sitting trying to achive something that it is not capable of?
    I also do not want to irritate the heck out of the community by asking questions or trying to fix errors I think I have when in reality my Ipod is not designed to do the task in the first place.
    I do see Wifi on my Ipod Touch but it does not appear to connect even when I use the correct password so I assume it is limited or has to have a Specific Security setup in teh Router to connect properly and would like th know that.
    I read some of the Software 3.1 Manual but it does not really go into detail as far as wifi connections just the bare basics which I know I did correct.
    I am thinking that it cannot connect to WPA/WPA2 Security and I will have to Dummy down my Wifi Security to accomidate the Ipod Touch is this correct and where can I get this Information also?
    I bought this Used and have no Box or any Information about it at all.
    Thanks again

    Decalescence wrote:
    I just read where the 1st generation Ipod Touch cannot upgrade software past 3.1.3. SO I assume all of the Apps I have seen and some I have downloaded that state I need newer software are not useable on the Touch I have?
    Oh man it appears I got something which is basicaly useless other then playing music like my Ipod Nano can do.
    Can I load any Books on the Ipod Touch?
    One if you can find an app that support the book format. Many book are available in non-DRM pdfs and I think you can find an app that will read pdfs. As you likely know, iBooks is not compatible with the 1G
    Where can I get information as to what the limits I have with this Ipod Touch 1st Generation so I can get an Idea of what I can do and what I cannot do so I am not sitting trying to achive something that it is not capable of?
    I know of no such document or site.
    I also do not want to irritate the heck out of the community by asking questions or trying to fix errors I think I have when in reality my Ipod is not designed to do the task in the first place.
    I do see Wifi on my Ipod Touch but it does not appear to connect even when I use the correct password so I assume it is limited or has to have a Specific Security setup in teh Router to connect properly and would like th know that.
    See below for wifi problem
    I read some of the Software 3.1 Manual but it does not really go into detail as far as wifi connections just the bare basics which I know I did correct.
    See below
    I am thinking that it cannot connect to WPA/WPA2 Security and I will have to Dummy down my Wifi Security to accomidate the Ipod Touch is this correct and where can I get this Information also?
    See Below
    I bought this Used and have no Box or any Information about it at all.
    Thanks again
    For wifi problem:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    The last should identify what encryption works with the 1G.

  • IPod Touch 1st Generation stopped charging and sync.

    Hi, I have an iPod Touch 1st Generation that I bought in november 2007(just when it came to the stores) and now, 4 years lates it started to present some problems, first, it stoped to sync with the iTunes, then my computer(mac and PC) stoped reconizing it and now it stoped to charge, as in computer as in the wall. I don't know if it's important but I tryed to install Installer (the old and hacker store with some poor apps) but I coudn't, and an weird app called Zibri's Blog is in it and I can't erase... I can't restart my iPod... actually I can't do ANYTHING! And I love my iPod, I don't want to buy another one now... Is there ANY kind of solution or someone else have ever saw something like this? Pleeeease help me... My e-mail is [email protected]

    After charging the iPod for a couple of hours, place the iPod in DFU moade and they connect to your computer and try to restore via iTunes.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You may also have a hardware problem like a dead battery.

  • IPod Touch 1st generation stuck in recovery mode

    I have an iPod Touch 1st generation 16 GB that is stuck in recovery mode. I tried to update it and now it's bricked. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    What exactly happens when you restore? Error message?

  • IPod Touch 1st generation-texting

    I just purchased a refurbished iPod Touch 1st generation for my 10 year old for Christmas. Is there an app she can use on it to text for free with wifi?

    I'm not sure; I have a 1st gen iPhone, but not iPod touch....  This article as information about Messages
    http://en.wikipedia.org/wiki/Messages_(application)
    The 1st gen iPod touch (like the 1st gen iPhone) can run up to iOS 3.1.3 (called "iPhone OS" back then), but not later iOS releases.  If that iPod touch you purchased has an earlier release of iOS installed, you can upgrade it
    http://support.apple.com/kb/HT2052 (The upgrade costs $4.95.)
    Since you already purchased the iPod touch, I would wait until you receive it, upgrade the OS if necessary, and then see what it can do with the built-in software.  You can install apps from the App Store, but it is somewhat difficult to finds apps that support the old hardware and iOS these days.
    I have an app called VintApps that helps me find apps in the App Store that still work with my old iPhone.  It found these that appear to be for messaging
    https://itunes.apple.com/us/app/bulksms-sms-text-messaging/id423765990?mt=8 (BulkSMS)
    https://itunes.apple.com/us/app/hello!-ad-free-texting-messaging/id359216159?mt= 8 (Hello!)

  • Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happeneing. help please!

    Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!

    Hello mixanme,
    Sorry to hear you are not able to update your iPod touch using iTunes.  Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
    Issues updating or restoring iPod touch
    http://www.apple.com/support/ipodtouch/assistant/restore/
    I hope these steps help!
    Best,
    Sheila M.

  • Help! ipod touch 1st generation cannot be recognized by iTunes

    Hi there,
    I tried to upgrade my ipod touch (1st generation) using itunes, but it failed. I forgot the error code. After that, my ipod touch cannot be recognized by iTunes any longer. Every time when I open the ipod touch, it shows the graph of a CD and an ipod touch cable, looks like this:
    Music CD
    /|\
    Cable
    Is there any way to make it recognized by iTunes? Thanks a lot.

    Thank you. That symbol appeared in my ipod touch. I tried to uninstall itunes and reinstall it. But it does not help. Also tried the one mentioned in "Restart iPod touch" in that link, it does not work either.
    Any thoughts? Thanks.

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