After yesterday's "upgrade", iTunes can no longer find and play my music library. It points to the correct location in "Advanced", but clearly iTunes is not actually seeing it.

After yesterday's "update", iTunes can no longer find and play my music library. It points to the correct location in "Advanced", but clearly iTunes is not actually seeing it. What gives? And why does Apple force these constant updates that just screw up everything? It was all working fine yesterday before I ran the update.

Does anyone know where I can get support for this issue?

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ITunes can no longer find my files from external Library

I have a PC using Windows 7, I have had my iTunes library stored on an external drive for ages and it has been working brilliantly. I have recently done some updates both for iTunes and my 3rd gen iPad, tried to sync some different movies to my iPad and iTunes can't find my files any more. The location of my library had reverted to the local drive, I tried to change it back but to no avail. The files are still on the external drive, when I try to open them with iTunes manually, iTunes tries to open but then says a problem has occured and it must terminate, it offers to find a solution online but (after the first time when it said an update was available to fix the problem and i downloaded it) it then just closes. The version of iTunes is 10.7.0.21 on the iPad, I am running iOS 6.0.1

Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
This explains how: http://support.apple.com/kb/TS1314

I subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music

i subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music - i think it keeps trying to find on the external harddrive where i used to keep my music

Of course iTunes is looking for the music on the external HDD. Enabling iTunes Match does not magically change the location of the iTunes library to the cloud.
To play the music either plug the external HDD back into your computer or create a new, empty library to use for streaming the iTM content. The latter can be accomplished by holding down the Option key when launching iTunes, choosing "create library" then enabling iTunes Match on the new library. DO NOT have iTunes scan your HDD for music.

Apps on computer but in a different folder. Can I merge them?I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

That did the trick! Thank you.
The free trial is all I needed to migrate my iPod Touch library into my main iTunes library. For those that want to use this tool for the same needs there are some things that need to be moved manually, e.g. Apps. But you can do it within the program very easily. Also iBooks/PDFs etc. need to be moved manually. The help section will point you in the right direction.
No more switching iTunes libraries for me.

After ois 7 upgrade i can no longer connect my camera via wifi to upload photos to my iphone, nor ipad

I have a Canon camera that has wifi. Before the OIS 7 upgrade, I could upoad phots from my camera to either the iphone, or ipad wirelessly. Since the upgrade, i cannot. Anyone found a soluti on. I have tried resetting the settings on the camera to original, renaming the camera name to remove the apostrophe.

Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden

I have an iPod Touch 4th Generation that I have not updated since purchase. I have downloaded music from iTunes from an old computer that I can no longer access, and my "old" music in not currently on my new computer. Will I lose my music if I update?

I have an iPod Touch 4th Generation and have not updated the software since I purchased it. When I first purchased the iPod Touch, I synced it with an old computer and an older version of iTunes. I no longer have access to the old computer and no access to the older music I downloaded onto the old computer. If I update the software for my iPod, will I lose all of my music that is currently on the iPod?

iOS 6.1.3 Software Update
iOS: How to update your iPhone, iPad, or iPod touch
Since your updating from iOS 4 to iOS 6, you will most likely lose your songs, but if songs were purchased from iTunes, you can try this:
Downloading past purchases from App Store, iBookstore, and iTunes Store
You can redownload from iTunes on your iTouch, if running iOS 5 or better.

ITunes can no longer find my iPhoto - no iPhone photo sync ability...help!?

Hello...okay, some data - I am currently running Lion and all the latest software updates, I am also running multiple users on this iMac, I am also sharing the iPhoto library using the "Shared Library" method. My wifes iPhone (via her own account on the iMac) does access the iPhoto library properly from iTunes and she IS able to choose certain albums to sync (instead of the "All photos,..." option). I cannot. Please see the screenshot I took:
Please note that the "Selected albums,..." option is greyed out and despite the radio button on "All..." being selected, no photos sync, ala, the error message.
It's as if my iTunes account no longer sees the Shared iPhoto file and refuses to "reconnect" to it...
iPhoto runs fine and launches from my account without issue...even launches when I connect my iPhone and download photos and videos. So, like I say, I feel like it's iTunes no longer thinking I have a valid iPhoto running.
Both my iPad and iPhone give me this message. Think it has something to do with permissions, but have run a permissions fix both from the Disk Utility and from booting holding down the Command +R method, and then using Utilities, Terminal and Reset Home Directory Permissions and ACLs.
I feel like my whole user account is kinda screwed ever since the migration to Lion, but a Lion reinstall did not fix it and I am not quite ready to start from scratch with a new userID...
Any ideas?
Thanks in advance.

Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
This explains how: http://support.apple.com/kb/TS1314

I can no longer drag and drop pages into my bookmarks toolbar in the new firefox

I uninstalled firefox to try google crome. Now i have uninstalled crome, and gone back to firefox. After restarted my computer i put the bookmark toolbar up but i can no longer drag sites into the bar. When i do it opens them in a whole new window.
When i used this before i would have saved tabs in my bookmarks for easy use,
Is this a bug or am i doing somthing wrong
Thanks
Mandy

for me the problem was caused by the Torbutton add-on.
I have read that there are about 5 or 6 other add-ons that also inhibit Drag and Drop functionality, not just the Torbutton add-on. The list is somewhere in the main Firefox support section (but it's tough to find the answer there twice).
The generic add-on troubleshooting page is at:
https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes#w_disable-all-extensions

I can't get sonos to play my music library

i cannot play my itunes music library from my sonos system

https://www.google.dk/search?source=ig&hl=da&rlz=1G1TSEH_ENDK367&q=export+mac+co ntacts+to+gmail&oq=export+mac+contacts+to+gmail&aq=f&aqi=&aql=&gs_nf=1&gs_l=igoo gle.3...1061815.1073191.0.1073461.34.34.3.22.25.0.152.840.7j2.9.0.#sclient=psy-a b&hl=da&rlz=1G1TSEH_ENDK367&q=itunes+music+from+sonos+&oq=itunes+music+from+sono s+&aq=f&aqi=&aql=&gs_nf=1&gs_l=serp.3...42053.50471.0.50686.5.3.2.0.0.0.188.363. 2j1.5.0.hQDW_OzAxQQ&pbx=1&bav=on.2,or.r_gc.r_pw.r_cp.,cf.osb&fp=d808f9cb970afa38

I use Hotmail for my business e-mail account and after an automatic upgrade I can no longer send out e-mails. HELP!!

When I try to send out an e-mail, it lets me enter the recipient's name and a subject but I am unable to enter anything in the body. I have not been able to add attachments for a while now because of the last time I upgraded. As I stated, this is my business e-mail and I really need it to be working. Thanks for any help you can provide.

Oh my goodness! Thank you sooo much! This worked. I can now stop sending the business e-mails from my personal account - ha ha. Since you helped me with this, maybe you can help me with one more thing. I haven't been able to attach to e-mails in this account for quite awhile now, just been using a jump drive, since a previous automatic update. I didn't obsess over it due to the fact that I could still send e-mails. Any more help you can provide is greatly appreciated!
By the way, you also put it in terms I could understand. I'm not computer illiterate, just not as up to date as I should be. Step-by-steps help alot! :D

Itunes can no longer find artist or album name

I have not seen this exact problem on the forum. I upgraded itunes yesterday to 10 and then when I synced my ipod touch, almost all of the artist names and album names disappeared. I tried several times to get info and this retrieved some of the information but now it says that it can't get the track information for music not purchased from the itunes store or ripped through itunes. The problem is that all of my music was either purchased from itunes or ripped through itunes except one album. Does anyone have this same problem or can anyone tell me how to fix it?

Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
This explains how: http://support.apple.com/kb/TS1314

After updating to iOS6, I can no longer find the "little yellow man" in the MAP application and so cannot do a virtual tour of my destination or current position. Surely this feature has not been lost?

I have recently updated to iOS6. With this new version came the "new and improved" MAPS. One of the most important features i enjoyed on the previous version was the google map feature of being able to take a virtual look at your position or destination by using the "little yellow man". I no longer see this feature and am wondering what I am doing wrong. Obviously apple would not be so negligent as to remove this feature on purpose!
Thanks
Ian

That feature you mentioned is called Google Street View. As you see in its name, it has Google in it.
Apple is no longer working with Google for their map system, for many unknown reasons (we can only speculate). Therefore, it is normal that Street View is not included anymore.

If i download itunes on a new computer and sync my music will it delete all the music i have on my phone right now?

i had to completely reset my computer and i still have music and apps and everything on my phone but how do i sync itunes with my phone without losing everything that is already on my phone?

Yes.
Use your backup copy of your computer to put everything back.
Certainly you did not reset your ocmputer without making sure that your backup copy was up to date.

When using the iPad 2 to browse the National Weather Service the embedded Google map can not accurately point to the correct location when tapped. Is there a solution?

For example, using the iPad to check various locations around Davis, ca on the NWS website, the embedded google map is grossly off location.
http://forecast.weather.gov/MapClick.php?CityName=Davis&state=CA&site=STO&textFi eld1=38.545&textField2=-121.739&e=1
Then, using the ipad, if I tap on Sacramento, I get a location to the southeast near Angel's Camp.
This problem occurs also on embedded map at summitpost.org. Same problem (Also a Google map). Tap on a point and it displays info of an area off of where I was looking.
Thanks!
-vernon
Same problem with iPhone. Use to work with an earlier version of Operating System.

The website may alter its page display based on the browser ID that is transmitted to the site from your browser. Some browsers on the iPad like iCab allow you change the browser ID to something desktop-oriented. Safari does not provide this capability.

My mac book pro with lion finds my wireless printer on start up, but subsequently can no longer find it unless I restart my laptop. any suggestions?

my ma bookk pro fimds my kodak wireless printer on start up, but after a period of time, can no longer find it and I get a connection error. I have to restart for it to connect again to the printer. I have unistalled and reinstalled the printer software, but the problem keeps recurring. Any suggestions?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

After yesterday's "upgrade", iTunes can no longer find and play my music library. It points to the correct location in "Advanced", but clearly iTunes is not actually seeing it.

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