After Yosemite Update, Macbook Pro Frustratingly slow, along with many problems after
My Info:
Macbook Pro (2012)
2.4 GHz Intel Core i5
OS X 10.10.3 (14D136)
Memory: 4 GB 1333 MHz DDR3
186.54 GB free of 498.88 GB
Until the last OS X Update (Yosemite), I have had no problems with my almost three year old MacPro.
However, after the last update, I have so many problems with my mac, I just feel like throwing
it out the window.
Unfortunately, I did not have a backup prior to the update, but I backed up my photos and files, then proceeded
to follow apple's instructions (apple support chat) to erase the HD and re-install yosemite from online. Then, I backed up my files and photos from my external drive. (I used TIME MACHINE)
Fine in theory, but:
1. my iphoto library was somehow lost, nowhere to ever be found again
2. I suddenly have issues with my trackpad--the "double click" or "right" click refuses to work, I cannot drag and drop.
3. I have java runtime error messages even upon startup, without internet connection, even though I have already deleted anything and everything java related.
4. My safari is completely useless. Freezes even when only using one tab, must force quit every second.
5. My computer decides by itself when to zoom in and out of a page.
6. My apps are completely slow, I most always need to force quit them
7. My trash has many issues-- If putting a file in the trash, it says "moving file to trash" for hours on end without ever completing the action, also, if I try emptying the trash, it's the same story.
8. Settings. If I try to change a setting, it says "authenticating" for ever and ever without ever authenticating, and I am unable to change any settings.
I have talked to apple many times but have not yet reached a solution.
I have no other resolution at the moment, as I am in Taiwan for another month (My Chinese is limited and there are few, if none authentic Apple stores around)
I have one more month on my warranty so I can *possibly* take it in to a store when I return home, but I first wanted to ask here and see if anyone else stumbled upon the same issues, or if they had solutions.
Thank you!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
Process: Safari [1109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86-64 (Native)
Parent Process: launchd [87]
PlugIn Path: /Users/Shared/.ExpressAssist.so
PlugIn Identifier: .ExpressAssist.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-23 12:01:50.444 +1000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 120729 sec
Crashes Since Last Report: 63
Per-App Interval Since Last Report: 108161 sec
Per-App Crashes Since Last Report: 63
Anonymous UUID: A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8033c7fb ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff87f13e64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
10 com.apple.AppKit 0x00007fff87ed948b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff87ed21a8 NSApplicationMain + 364
12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
Thread 1 Crashed:
0 libSystem.B.dylib 0x00007fff85e4be4e __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85ea86a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85ec7cd4 abort + 93
4 libstdc++.6.dylib 0x00007fff806c75d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff87c61d3d _objc_terminate + 120
6 libstdc++.6.dylib 0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libstdc++.6.dylib 0x00007fff80681a3e std::__throw_length_error(char const*) + 127
10 libstdc++.6.dylib 0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
11 .ExpressAssist.so 0x00000001007621bc dylibmain + 5910
12 com.apple.CFNetwork 0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
13 com.apple.CFNetwork 0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
14 com.apple.CFNetwork 0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
15 com.apple.CFNetwork 0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
16 com.apple.CFNetwork 0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
17 com.apple.CoreFoundation 0x00007fff83919373 _signalEventSync + 115
18 com.apple.CoreFoundation 0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
19 com.apple.CoreFoundation 0x00007fff83919224 _CFStreamSignalEvent + 740
20 com.apple.CFNetwork 0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
21 com.apple.CFNetwork 0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
22 com.apple.CFNetwork 0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
23 com.apple.CoreFoundation 0x00007fff838e1bea __CFSocketDoCallback + 634
24 com.apple.CoreFoundation 0x00007fff838e15eb __CFSocketPerformV0 + 315
25 com.apple.CoreFoundation 0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff838b75f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
28 com.apple.CFNetwork 0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
29 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
30 .ExpressAssist.so 0x0000000100762167 dylibmain + 5825
31 com.apple.CFNetwork 0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
32 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
33 .ExpressAssist.so 0x00000001007617f5 dylibmain + 3407
34 .ExpressAssist.so 0x000000010075fde6 0x100758000 + 32230
35 .ExpressAssist.so 0x00000001007614bb dylibmain + 2581
36 .ExpressAssist.so 0x0000000100764c8b dylibmain + 16869
37 .ExpressAssist.so 0x0000000100769bf6 dylibmain + 37200
38 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 12: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85df216a kevent + 10
1 libSystem.B.dylib 0x00007fff85df403d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85df3d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff85df383e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85df3168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 13: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff838d9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 14: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f899 0x100000000 + 194713
5 com.apple.Safari 0x000000010002f829 0x100000000 + 194601
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff835f80a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 17: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 18: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be869 0x100000000 + 1828969
4 com.apple.Safari 0x000000010004737b 0x100000000 + 291707
5 com.apple.Safari 0x00000001000471f9 0x100000000 + 291321
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff80758312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85df2f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85df339c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100c2d5d0 rcx: 0x0000000100c2d588 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100c2d5c0 rsp: 0x0000000100c2d588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000119757c50 r14: 0xffffffffffffffff r15: 0x0000000100c2d840
rip: 0x00007fff85e4be4e rfl: 0x0000000000000247 cr2: 0x0000000100582868
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
0x100758000 - 0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
0x10078d000 - 0x100873fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
0x11acbb000 - 0x11acbbfff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
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0x7fff84c3f000 - 0x7fff84c60fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff84c61000 - 0x7fff84d78fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B2FB9DA8-6EC9-FFBC-C919-C022B9CBEB73> /usr/lib/libxml2.2.dylib
0x7fff84d79000 - 0x7fff84d79ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff84d7a000 - 0x7fff84dbbfff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff84dbc000 - 0x7fff84dbdfff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff84dbe000 - 0x7fff85000fef com.apple.AddressBook.framework 5.0.3 (875) <78FDBCC6-8F4C-C4DF-4A60-BB038572B870> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff85033000 - 0x7fff85042fff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff85079000 - 0x7fff85094ff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff85095000 - 0x7fff850c0ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff850c1000 - 0x7fff85193fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <B3E2BE12-D7AA-5940-632A-1E5E7BF8E6E3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff85194000 - 0x7fff852adfef libGLProgrammability.dylib ??? (???) <13E8114C-6E07-A66E-35E6-C185E54840AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff852de000 - 0x7fff85393fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff853d3000 - 0x7fff853d8ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff853d9000 - 0x7fff85457fff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8547d000 - 0x7fff854d2fef com.apple.framework.familycontrols 2.0.1 (2010) <52F3A371-601C-6D1A-566F-DAEA33B134E2> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff854d3000 - 0x7fff85522ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff85523000 - 0x7fff85564ff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8556d000 - 0x7fff8556dff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85576000 - 0x7fff855a8fff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff855a9000 - 0x7fff855bafff SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff855e5000 - 0x7fff856e9fff com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff856ea000 - 0x7fff856f3ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff856f4000 - 0x7fff85737fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8591c000 - 0x7fff8595dfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8595e000 - 0x7fff85993fef com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85994000 - 0x7fff85dd7fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85dd8000 - 0x7fff85f99fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff85f9a000 - 0x7fff85fa5fff com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85fb5000 - 0x7fff85ff0fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85ff1000 - 0x7fff85ff4ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85ff5000 - 0x7fff85ff8fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861b3000 - 0x7fff86439fef com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8643c000 - 0x7fff86940fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff86941000 - 0x7fff86986fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServicesYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
After Yosemite install MacBook Pro only starts up in Recovery Mode
Hi,
I installed Yosemite on my mid-2009 MacBook Pro 13" yesterday and when restarting it after the installation, it starts up in Recovery Mode. When I verify the disk in Disk Utility, it says there is no problem. I would reinstall OS X but it says I don't have enough free disk space do to that (I have around 9.5 GB). But in Recovery Mode I cannot delete files to free up disk space (at least I don't know how to do it). My latest Time Machine backup is quite old (my fault, I know...), so now I am stuck...
Could anyone help me, I am becoming quite worried and stressed now.:(
Thank you LOADS in advance!!!
kicilaniSome would consider what you have to be an adware issue, in that the product is of no
help to the Mac OSX, the computer, or your use of it as intended.
See this ASC discussion:
Re: Need help to remove adware downloader_setup_mac.dmg!
•Adware Removal Guide - manual removal methods:
http://www.thesafemac.com/arg/
•Adware Medic - from the author of thesafemac:
http://www.adwaremedic.com/index.php
Good luck & happy computing! -
After software update macbook pro works very slow and no applications will open
Updated software today, since software updated macbook is running really really slow (approx. 4 mins from pushing the power button to home screen) and no applications including itunes will work. Anyone any ideas???
kBirr wrote:
Tried this, to no avail, applications (itunes, pages, iphoto) still won't open & MacBook still running very slow
thanks anyway
Did you restart your computer after repairing permissions?
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Your system info says:
MacBook Pro
Yet, in your postings you say: "MacBook" which is an entirely different computer. Typo? Are you in the correct community area? -
Macbook pro 2010 slow wireless with motorola surfboard sb901
anyone using a motorola surfboard sb901? i recently purchased this cable modem / router combo (all in one) and seems like my internet has been lagging since. i've tried changing wireless channels, disable/changing wireless security settings, resetting them to factory, etc. no dice.
i brough my macbook pro to my friends house and the internet was blazing along.
pretty sure its a modem issue, but wondering if theres a setting that someone knows that works for them. thanksi also have a macbook pro 13 inch that i nought inn oct. 2009 i didn't have problems with wireless internet and i was using a motorola surfboard modem and an old g rated link sys router. i now have upgraded my router and modem and my internet it is super slow. but the weird thing is it is only slow on the mac.( i also have a hp from 2007 with no problems with internet) i am now using n rated belkin router with dual channels. i tried changing the channels on the router but this also hasn't helped. im stuck and tried to download onyx but it told me it doesn't work with my operating system. (i have the newest one available) i am going to try changing back to the original router. i will post another post if this helps or not. thanks. if anyone has any advice, please send it to me,
thanks. -
MacBook Pro 13" (2011 late). second display problem after update
Updated to mountain lion this second and there is no signal out (thunderbolt to displayport cable) since ive upgraded. in lion there are no problems. does your external display work after upgrade to mountain lion?
(monitor HP ZR24w)Does your Macbook Flash Blue at all? I have the same thing, and it won't even flash blue
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Can't open iPhoto after Yosemite upgrade MacBook Pro
THe wheel just spins and eventually I have to force quit. I tried resetting the Pram. It's a 2011 15". Need to get into my photos! I know I can access them in Pictures but I'd like to use iPhoto.
As a test launch iPhoto with the Option key held down and create a new, test library. Are you able to create a new library or still get the SWOD (spinning wheel of death)? If you still get the SWOD try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder: User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks and Yosemite, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox. -
After Yosemite upgrade, macbook pro crashed twice
My macbook crashed twice, once while i was using os and once in window 7. And i can't seem to find any problems. Please find a solution for this ASAP.
It is your Mac so you are going to have to find the solution for it or take it to the Apple Store and ask them to fix your Mac for you.
Besides with it crashing under both OS X and Windows, the problem is most likely hardware. Tell that to them at the Apple Store when you take it in. -
After Install of OS X Dock missing along with other problems
I just did some hardware upgrades to my Macbook. After the reinstall and reloading everything from time machine, my dock is gone. I have gone into the dock settings and played with them. I originally had it hiding. It did try to come up once, but it only came up half way and went back down. Also the expose and dashboard f-keys don't work, but the brightness and volume keys do.
There is also a very small flashing... something in the bottom left of my screen about the size of a pen head. That is where my hot corner for showing the desktop is supposed to be, but it doesn't work either.
Any help is greatly appreciated!Just realized that the OS upgrades hadn't happened yet... doing updates now.
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macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
2 finger scroll doesnt work in Finder after Mavericks update. Macbook pro seems slow and less responsive after the update.
nateshns wrote:
2 finger scroll doesnt work in Finder after Mavericks update.
In any particular app, or all of them? -
My early 2008 Macbook Pro is suffering from black screen after Yosemite update
My early 2008 Macbook Pro is suffering from black screen after Yosemite update. It ran beta 5 great but failed on restart after beta 6 install. There is no cursor but I can hear the HDD spooling up. I have tried booting in safe mode, PRAM reset and SMC reset but nothing works. After the first 5 days of every now and then trying to start it, it started fine. I used the machine all day with no problems, it had rolled back the install and was back on beta 5. I decided to try the update again, the same thing happened and it has stayed black for over a week now. It wont work with a monitor either. Help!
Hello Adam,
I would try instead of installing the beta software, to install the official build of OS X Yosemite from the Mac App Store to see if that gets you passed the no video issue when updating the beta software.
How to install OS X Yosemite on your Mac
http://support.apple.com/en-us/HT6412
Regards,
-Norm G. -
MacBook pro extremely slow after upgrade to Yosemite
after upgrade of MacBook pro to Yosemite everything runs extremely slow. Apps Internet everything. Any fixes for this? I read email chains back from October. Anything more current?
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!
Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.
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Yosemite made my MacBook Pro so slow !! Need help ? what is the solution?
Yosemite made my MacBook Pro so slow !! Need help ? what is the solution?
I've ran a benchmark on my Mac (iMac early 2009). Performance of Yosemite in general was about the same as Mavericks. But that can be different on other Mac's of course. Safari is mostly a bit slower. It's recommended you clean your old internet-caches and then restart Safari. (you can use a little app called CCleaner to do that). That might make a difference. Speed-issues are usually solved in the first and second update of OS X.
Maybe you are looking for
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I have flagged a photos in the order that I would like them to appear. My daughter's first year. Is there a way to import them into the book in the order they are flagged? Automatically and not manually. Thank you.
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Chinese Characters in Spool converted to Junk characters in PDF
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I use Leo's Icon Archive a lot and I found a nice set to update my OSX with, but I don't know how. the Blend icon set is this one and all icons come as ICNS file extension, if I copy and replace the icon of my Hard drive using copy paste in the Get I
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