Agent Assignment Doesn't work For Some Users

Hi all,
In OOCU_RESP there are four agents in a responsibility. But only one (say A) of the four gets tasks in Inbox. The other three (say B, C, D) get nothing.
I removed A from the responsibility and B, C, D still get nothing. In SWIA the log shows no agent assigned. But in SWI2_DIAG there is no error info.
In OOCU_RESP, Simulate rule resolution, i can get all 4 agents assigned.
I feel like there is something wrong with B, C, D's SAP account settings. But I have no clue what it can be. Advise please!

Hi Dayong
Please check the Agent Assignment settings of the task used for sending the WI to the users. Is the task set to General task or specific agents are listed there?
PFTC->Supply the Task-> Additional Data -> Agent Assignment
Also, check if these agents are listed in Excluded agents in the Workflow Step.
regards,
Modak

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Samsung_ML-2010 106 johann [12/Nov/2009:20:25:24 +0100] 1 1 - localhost VO MMF.pdf A4 one-sided
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Samsung_ML-2010 106 johann [12/Nov/2009:20:25:31 +0100] 5 1 - localhost VO MMF.pdf A4 one-sided
Samsung_ML-2010 106 johann [12/Nov/2009:20:25:31 +0100] 6 1 - localhost VO MMF.pdf A4 one-sided
Samsung_ML-2010 106 johann [12/Nov/2009:20:25:32 +0100] 7 1 - localhost VO MMF.pdf A4 one-sided
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EDIT: This didn't actually seem to fix the problem. :'(
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pkgbase="cups"
pkgname=('libcups' 'cups')
pkgver=1.4.2
pkgrel=1
arch=('i686' 'x86_64')
license=('GPL')
url="http://www.cups.org/"
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http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/default_log_settings.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/dnssd-avahi.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/do-not-broadcast-with-hostnames.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/dynamic-default-ripcache-size.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/log-debug-history-nearly-unlimited.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/logfiles_adm_readable.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/pidfile.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/poppler-based-pdftops-fixes.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/ppd-poll-with-client-conf.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/ppdc-dynamic-linking.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/printer-filtering.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/quiesce-bonjour-warning.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/reactivate_recommended_driver.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/read-embedded-options-from-incoming-postscript-and-add-to-ipp-attrs.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/removecvstag.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/rootbackends-worldreadable.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/select_use_after_free.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/show-compile-command-lines.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/ubuntu-default-error-policy-retry-job.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/ubuntu-disable-browsing.dpatch
http://patch-tracker.debian.org/patch/series/dl/cups/1.4.2-4/usb-backend-both-usblp-and-libusb.dpatch
cups
cups.logrotate
cups.pam)
options=('!emptydirs')
md5sums=('d95e2d588e3d36e563027a963b117b1b'
'3ec4a323bfb2fb1f2f4803acaaa9a99d'
'b139625dcc54058a8ce7311f80d14ed5'
'8fef21a4691de602d0ce3abe06c727e5'
'f3dc31da89a90c85462b501a1ef05484'
'3001462cb25772fd33cf437e501e52a6'
'6f83bf175fde6a11b26ff1e585383cc9'
'59666bc716e34b61614bbe0cee388c92'
'81d35f73f56c709baac655ad24f1e10e'
'531b865d9a6fb02b2ddb29432b7238a1'
'25fa0289a46e613ab9f66b0b768e6e6b'
'e15d8fa01e657c387fdc9745a8ca4a98'
'6167d4a574f243888a5fba8132c747c4'
'd9b197a942308c22b42d2113063ee0c1'
'd6a229f40ff14c88d07db58c036c9fcc'
'd617f77aa89572464b32575e2caa8773'
'0fe2d8fa6eceeb6e52bac74eaf631a5d'
'1824bee0db35a4edcf56af5c928d8a80'
'38db9c9b997d2a768d89d900d131af47'
'6a4e46310b0e84230184715804f0b8c3'
'ad8634485cab37fbd81f56ada7ba55f5'
'a4b34f2843641bfe0856037581a34dd0'
'7c5053b96481e14879d4f5ea2a0c660b'
'5c85b7d8d2ddd02c2c64955cebbf55ea'
'f861b18f4446c43918c8643dcbbd7f6d'
'96f82c38f3f540b53f3e5144900acf17')
build() {
cd ${srcdir}/${pkgbase}-${pkgver}
# Apply Debian patches
patch -p1 < ../confdirperms.dpatch
patch -p1 < ../default_log_settings.dpatch
patch -p1 < ../dnssd-avahi.dpatch
patch -p1 < ../do-not-broadcast-with-hostnames.dpatch
patch -p1 < ../dynamic-default-ripcache-size.dpatch
patch -p1 < ../log-debug-history-nearly-unlimited.dpatch
patch -p1 < ../logfiles_adm_readable.dpatch
patch -p1 < ../pidfile.dpatch
patch -p1 < ../poppler-based-pdftops-fixes.dpatch
patch -p1 < ../ppd-poll-with-client-conf.dpatch
patch -p1 < ../ppdc-dynamic-linking.dpatch
patch -p1 < ../printer-filtering.dpatch
patch -p1 < ../quiesce-bonjour-warning.dpatch
patch -p1 < ../reactivate_recommended_driver.dpatch
patch -p1 < ../read-embedded-options-from-incoming-postscript-and-add-to-ipp-attrs.dpatch
patch -p1 < ../removecvstag.dpatch
patch -p1 < ../rootbackends-worldreadable.dpatch
patch -p1 < ../select_use_after_free.dpatch
patch -p1 < ../show-compile-command-lines.dpatch
patch -p1 < ../ubuntu-default-error-policy-retry-job.dpatch
patch -p1 < ../ubuntu-disable-browsing.dpatch
patch -p1 < ../usb-backend-both-usblp-and-libusb.dpatch
# Rebuild configure script for --enable-avahi.
aclocal -I config-scripts
autoconf -I config-scripts
./configure --prefix=/usr --sysconfdir=/etc --localstatedir=/var \
--with-logdir=/var/log/cups -with-docdir=/usr/share/cups/doc \
--with-cups-user=daemon --with-cups-group=lp --enable-pam=yes \
--disable-ldap --libdir=/usr/lib --enable-raw-printing \
--enable-dbus --with-dbusdir=/etc/dbus-1 --enable-ssl=yes --enable-gnutls \
--with-php=/usr/bin/php-cgi --with-pdftops=pdftops --with-optim="$CFLAGS"
make || return 1
package_libcups() {
pkgdesc="The CUPS Printing System - client libraries and headers"
depends=('gnutls>=2.8.3' 'libtiff>=3.9.1' 'libpng>=1.2.39' 'heimdal>=1.2.1-5')
cd ${srcdir}/${pkgbase}-${pkgver}
make BUILDROOT=${pkgdir} install-headers install-libs || return 1
# put this into the libs pkg to make other software find the libs(no pkg-config file included)
mkdir -p ${pkgdir}/usr/bin
install -m755 ${srcdir}/${pkgbase}-${pkgver}/cups-config ${pkgdir}/usr/bin/cups-config
package_cups() {
pkgdesc="The CUPS Printing System - deamon package"
install=cups.install
backup=(etc/cups/cupsd.conf
etc/cups/mime.convs
etc/cups/mime.types
etc/cups/snmp.conf
etc/dbus-1/system.d/cups.conf
etc/logrotate.d/cups
etc/pam.d/cups
etc/xinetd.d/cups-lpd)
depends=('acl' 'openslp' 'pam' "libcups>=${pkgver}" 'xdg-utils' 'heimdal>=1.2.1-5' 'gnutls>=2.8.3' 'poppler>=0.10.7-2'
'libusb' 'dbus-glib' 'avahi' 'hicolor-icon-theme')
optdepends=('php: for included phpcups.so module')
cd ${srcdir}/${pkgbase}-${pkgver}
make BUILDROOT=${pkgdir} install-data install-exec || return 1
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rm -f ${pkgdir}/usr/bin/cups-config
# kill the sysv stuff
rm -rf ${pkgdir}/etc/rc*.d
rm -rf ${pkgdir}/etc/init.d
install -D -m755 ../cups ${pkgdir}/etc/rc.d/cups
install -D -m644 ../cups.logrotate ${pkgdir}/etc/logrotate.d/cups
install -D -m644 ../cups.pam ${pkgdir}/etc/pam.d/cups
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chmod 755 ${pkgdir}/var/spool
chmod 755 ${pkgdir}/etc
# fix .desktop file
sed -i 's|^Exec=htmlview http://localhost:631/|Exec=xdg-open http://localhost:631/|g' ${pkgdir}/usr/share/applications/cups.desktop
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find ${pkgdir}/usr/share/cups/model -name "*.ppd" | xargs gzip -n9f
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If you could try it, to see if it fixes your printer problems too, that would be great.
Here is where I got the patches from. http://patch-tracker.debian.org/package/cups/1.4.2-4 I applied almost all of them. I excluded the "drop unnecessary dependencies" patch because it brought compiler errors with the default Arch CUPS PKGBUILD, and also excluded the "man page" and "manual" patches. I think the only patch you and I actually need is the "usb-backend-both-usblp-and-libusb" patch, but I'm not really in the mood to try applying only that one, since it seems to be working fine now. I decided to ignore applying the Ubuntu CUPS patches, because they mostly seem to be simply patches to the way CUPS is installed. Anyway, I hope these patches are moved upstream soon!
If we have good results from this PKGBUILD, I think I will upload it to AUR. It will be my first AUR package.
Last edited by drcouzelis (2009-12-07 15:46:29)

My iMessage doesn't work for some with iPhones

WWhy does iMessage not work for some thst have iPhone? For example day 1 text went as iMessage day 2 changed to sms

Hi,
1) That iPhone may not be registered with the iMessages Servers.
Several variants of that:-
2) the iPhone has lost power/is out of range and been "de-registered".
3) Twice my iPhone has become set to Not Receive on the iPhone Number - the User cannot change this - but it has happened. After a while if this is not spotted it loses the link with the Apple ID as well.
4) It is not entirely clear if you Block someone in iMessages whether the iPhone still gets SMS versions.
It appears you might have to block them for Phone (and therefore related services like SMS) as well as iMessages.
5) iMessages servers having a bad day.
9:39 pm Saturday; April 18, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Flash Player Works for Some Users, Not Others

I have recently upgraded my home computers to Windows 7 (64 bit). My kids all have standard user accounts. I have installed Adobe Flash Player as an administrator. It works for me (administrator) and some of my kids (standard accounts) but not for all of my kids. As far as I can tell, the kids' accounts are identical, so I can't figure out why some of them can use Flash Player and some cannot on the same computers.
For the accounts where Flash Player does not work, we get a prompt to install the latest version (which, of course, is already installed). Even when I try to reinstall it (using my administrator password), the problem is not resolved. I have tried uninstalling and reinstalling Flash Player, with no success.
I use both Windows Parental Controls and Windows Family Safety for my kids' accounts. All four kids have the same settings. I tried turning these off temporarily to see if that would make a difference but it did not.
I am baffled. Help!

Hi, very confusing, I agree. Here is a link to a thread that the poster found success.http://forums.adobe.com/message/2476140#2476140 (BruceTR)
http://www.microsoft.com/windows/internet-explorer/support/call-us.aspx
Microsoft's toll free # for IE8 issues, which this is. Following is a great forum by Microsoft; covers Win7, Vista & XP and
add'l topics. http://social.answers.microsoft.com/Forums/en-US/categories
Also, the link for the live one safety scan by Microsoft: http://onecare.live.com/site/en-us/default.htm
Hope this information helps you. IE7 and IE8 have more security and therefore use is restricted, i.e. Administrative and User classifications, etc.

List search box does not work for some users Sharepoint 2013

Hello,
I have a list for which I've enabled a search box (from web part settings, miscellaneous).
The problem is that for me and the others admins the search works perfectly, but for the other users who have only Read
privilege the search doesn't work and shows the loading icon forever.
Why does this happen?
How can I enable search box
for the list for all users?
Please help
me

Hi，
For troubleshooting your issue, please go to Central Administration -> Application Management ->Manage Service applications-> select search service application -> click Permissions -> add "Everyone" with Full Control.
Best Regards,
Eric
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

RD Session Broker + NLB doesn't work for external users (internal users on network/WAN are OK)

Hi all,
I have run into an issue as the title of this question suggests.
So the senario is, I have (all Virtual):
2x 2008 R2 Remote Desktop Servers
1x 2008 R2 with Session Broker install
I haven't configured any RD settings on the session broker server (i.e. RD virtual desktop, RD Gateway, etc) It's purely setup as the RD Connection Broker
Each of the RD servers I have configured 2 NIC's. The 1st NIC is configured with NLB (NLB only setup for traffic on port 3389 all other traffic isn't handled by NLB). The other NIC is configured to be used only for session reconnection. I'm hoping this is
the right configuration as it's how I have interpreted these guides:
http://technet.microsoft.com/en-us/library/cc772418%28WS.10%29.aspx
http://technet.microsoft.com/en-us/library/cc771300%28WS.10%29.aspx
Please correct me if I have setup the servers incorrectly and what should be differently.
I have setup the NLBs Cluster IP. A rule has been set on the router to make it available externally
This worked fine with an old single RD Server (same IP as NLB Cluster IP, currently offline so no conflict) before the RD Farm was implemented. So I know the port forwarding is OK.
So NLB and Connection Broker Load-Balancing work well for users inside the network. It spreads sessions evenly and there is no problem with DNS resolving the farm name etc. Sessions that are disconnected are reconnected to the same server, etc.
Accessing the TS Farm from the external address isn't so successful
Connectivity is random. Rarely it works, sometimes it gets to "initiating remote connection..." and then disconnects. It doesn't work more times than it does.
So what do I need to do to get this working? Is there another component or something else that I need to configure to get it all working?
I look forward you your help
Thanks,
Trent

Hi Trent,
If both the RD session broker and the NLB are working fine in
the internal network, I suspect that there is something wrong with the external connection. I’d like to confirm the following questions to narrow down this issue:
1.
Can you PING and telnet this RDS farm name when encountering the “disconnect” issue? For example: telnet farmname
3389.
2.
Can you individually connect to the RDS server when failing to connect it via farm name?
3.
Did you configure any certificate on the RDS server or RD gateway server?
4.
Do you get any event log when this issue happens on the server and client side? If yes, please let me know it word-by-word including the event ID.
Thanks.

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